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DEVELOPMENT OF E-GOVERNMENT IN ST. PETERSBURG: EVALUATION OF WEB SITES PERFORMANCE AND USABILITY
| Citations: | 2 - 0 self |
BibTeX
@MISC{Golubeva_developmentof,
author = {Anastasia Golubeva and Irina Merkuryeva and Nikita Shulakov},
title = {DEVELOPMENT OF E-GOVERNMENT IN ST. PETERSBURG: EVALUATION OF WEB SITES PERFORMANCE AND USABILITY},
year = {}
}
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Abstract
This paper analyzes functional performance, effectiveness and usability of St. Petersburg government sites. Investigation of the level of web penetration, functional advancement and user-friendliness of selected sites under external approach reveals visible variation in accessibility and usability, implying the need for development of interactive elements. Internal evaluation is suggested for a strategic approach to web sites improvement aimed at the integration of agency network presence. 1.
Keyphrases
development e-government st web site performance usability internal evaluation site improvement petersburg government site functional performance strategic approach interactive element external approach reveals visible variation web penetration functional advancement agency network presence
