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The Evolving Face of TeleMedicine E-Health: Opening Doors and Closing (2003)
| Venue: | in E-health Services Opportunities & Challenges. Proceedings of the 36 th Hawaii International Conference on Systems Sciences (HICSS’03), January 6-9, 2003, Big Island |
BibTeX
@INPROCEEDINGS{Health03theevolving,
author = {Gaps In Health and H. Joseph Wen},
title = {The Evolving Face of TeleMedicine E-Health: Opening Doors and Closing},
booktitle = {in E-health Services Opportunities & Challenges. Proceedings of the 36 th Hawaii International Conference on Systems Sciences (HICSS’03), January 6-9, 2003, Big Island},
year = {2003}
}
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Abstract
Despite the growing number of e-health websites that are dedicated to health education and information therapy, healthcare provider organizations have been slow in embarking on significant e-commerce ventures to improve the delivery of healthcare services to patients and consumers in geographically dispersed communities. More specifically, hospitals and health provider organizations tend to use static websites that supply information, but have not made major investments in interactive technologies to engage patients and healthcare consumers more actively. In this paper, we survey a number of key participants in the e-health marketplace and the technologies that these players have employed to date. Not surprisingly, we found that opportunities abound to change the face of telemedicine and ehealth in terms of improving efficiencies, developing new markets, reducing costs, and enhancing the quality and value of health services delivery. Evidently, today's Internet savvy consumers have become more informed as well as more demanding than ever and the healthcare industry must respond in kind. We therefore conclude that the healthcare industry faces significant challenges in closing the gaps of e-health services delivery to meet the desires and needs of a growing population of sophisticated healthcare consumers.
Keyphrases
telemedicine e-health opening door evolving face healthcare industry major investment key participant supply information health service delivery dispersed community health provider organization interactive technology significant challenge healthcare consumer significant e-commerce venture information therapy healthcare provider organization e-health website e-health service delivery e-health marketplace health education internet savvy consumer sophisticated healthcare consumer new market static website healthcare service
