DMCA
Who Uses Electronic Banking? Results from the 1995 Survey of Consumer Finances (1997)
Cached
Download Links
| Venue: | Division of Research and Statistics, Board of the Governors of the Federal Reserve System |
BibTeX
@INPROCEEDINGS{Myron97whouses,
author = {Arthur Kennickell Myron and Myron L. Kwast},
title = {Who Uses Electronic Banking? Results from the 1995 Survey of Consumer Finances},
booktitle = {Division of Research and Statistics, Board of the Governors of the Federal Reserve System},
year = {1997},
pages = {56--75}
}
Share
 |
 |
 |
 |
||
OpenURL
Abstract
This paper reports results of one of the first, and to our knowledge the most comprehensive, attempts to implement the strategy of surveying current users of electronic services. The study analyzes data from the 1995 Survey of Consumer Finances (SCF), which included a battery of questions regarding households' use of electronic media for financial transactions and decision making. Since the SCF also collects a large amount of other data on respondents' assets, liabilities, income, expenses, use of financial services, and demographic characteristics, the survey provides an extremely rich source of information on not only the current usage of electronic media, but also the socio-economic characteristics of both users and nonusers. Indeed, we believe the 1995 SCF provides the best opportunity available to establish "benchmark" statistics on households' use of electronic media for financial transactions and decision making. The next section presents a brief review of the burgeoning electronic banking "literature," with a focus on demand-side concerns, and provides some aggregate perspective on the use of electronic payments instruments. Section III summarizes the 1995 SCF, and gives the definitions of electronic products and services used in this study. Section IV contains our analysis of the survey data, and the final Section gives our conclusions. Additional data are provided in the Appendix. 3 However, as the footnotes to the table indicate, commercial and government transactions are included in
Keyphrases
consumer finance electronic banking electronic medium decision making financial transaction demand-side concern electronic product table indicate section iii current usage current user additional data government transaction final section electronic payment instrument electronic service next section aggregate perspective financial service brief review electronic banking literature rich source socio-economic characteristic benchmark statistic survey data demographic characteristic section iv large amount
