DMCA
Proceedings of the 8 th Australian Information Security Management Conference Micro-Blogging in the Workplace
BibTeX
@MISC{Lee_proceedingsof,
author = {Chia Yao Lee and Matthew Warren},
title = {Proceedings of the 8 th Australian Information Security Management Conference Micro-Blogging in the Workplace},
year = {}
}
Share
 |
 |
 |
 |
||
OpenURL
Abstract
Micro-blogging services such as Twitter, Yammer, Plurk and Google Buzz have generated substantial interest among members of the business community in recent years. Many CEOs, managers and front-line employees have embraced micro-blogs as a tool for interacting with colleagues, employees, customers, suppliers and investors. Micro-blogs are considered a more informal channel than emails and official websites, and thus present a different set of challenges to businesses. As a positional paper, this paper uses a case study of a bogus Twitter account to emphasise security and ethical issues relating to (i) Trust, Accuracy and Authenticity of Information, (ii) Privacy and Confidentiality, and (iii) Scams and Frauds, when micro-blogs are used in the workplace. It also highlights the potential risks businesses are exposed to if employees use micro-blogs irresponsibly. The paper contributes to practice by providing suggestions on managing security and ethical risks associated with micro-blogging in the workplace. It contributes to research by building on existing research in trust and data privacy in electronic communication.
Keyphrases
potential risk business bogus twitter account micro-blogging service different set google buzz official website informal channel recent year ethical issue case study many ceo ethical risk positional paper front-line employee data privacy electronic communication business community substantial interest
