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411
Share and share alike: Exploring the user interface affordances of file sharing
- In Proc. of CHI 2006 (April 22–27
, 2006
"... With the rapid growth of personal computer networks and the Internet, sharing files has become a central activity in computer use. The ways in which users control the what, how, and with whom of sharing are dictated by the tools they use for sharing; there are a wide range of sharing practices, and ..."
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Cited by 51 (8 self)
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With the rapid growth of personal computer networks and the Internet, sharing files has become a central activity in computer use. The ways in which users control the what, how, and with whom of sharing are dictated by the tools they use for sharing; there are a wide range of sharing practices, and hence a wide range of tools to support these practices. In practice, users ’ requirements for certain sharing features may dictate their choice of tool, even though the other affordances available through that tool may not be an ideal match to the desired manner of sharing. In this paper, we explore users ’ current practices in file sharing and examine the tools used to share files. Based on our findings, we unpack the features and affordances of these tools into a set of dimensions along which sharing tools can be characterized. Then, we present the set of user interface features we have prototyped in an interface called a sharing palette, which provides a platform for exploration and experimentation with new modalities of sharing. We briefly present the tool as a whole and then focus on the individual features of the sharing palette that support reported styles of sharing. ACM Classification: H.5.2 [Information Interfaces and
Desituating Action: Digital Representation of Context
- Human-Computer Interaction
, 2001
"... Microsoft Research, focusing on computer supported cooperative work and the adoption Many psychological studies have shown that when we act, and especially when we interact, we consciously and unconsciously attend to context of many types. Sensors can pick up some but not all context that is acquire ..."
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Cited by 47 (1 self)
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Microsoft Research, focusing on computer supported cooperative work and the adoption Many psychological studies have shown that when we act, and especially when we interact, we consciously and unconsciously attend to context of many types. Sensors can pick up some but not all context that is acquired through our senses. Some context is lost, some is added, and captured context is presented in new ways. Digital aggregators and interpreters do not aggregate and interpret the same way we do. Missing or altered context disrupts our processing of information in ways that we may not recognize. To address the disruption we may use additional sensors to capture and deliver some of the missing context. Learning to handle these new conduits is then a further source of disruption, and on it can go. With greater knowledge of context, we can work and interact more efficiently, assuming that we can take learn to take advantage of the information without being overwhelmed. However, converting contextual information to a digital format changes it in specific ways. Transient information becomes more permanent, local information is made available globally, and information that once spread slowly can
Online communities: Focusing on sociability and usability.
- Handbook of Human-Computer Interaction,
, 2003
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Things to Talk About When Talking About Things
, 2003
"... This commentary reviews the existing research literature concerning support for talking about objects in mediated communication, drawing three conclusions: (a) speech alone is often sufficient for effective conversations; (b) visual information about work objects is generally more valuable than visu ..."
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Cited by 43 (0 self)
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This commentary reviews the existing research literature concerning support for talking about objects in mediated communication, drawing three conclusions: (a) speech alone is often sufficient for effective conversations; (b) visual information about work objects is generally more valuable than visual information about work participants; (c) disjoint visual perspectives can undermine communication processes. I then comment on the four papers in the light of these observations, arguing that they broadly support these observations. I discuss the paradoxical failure of current technologies to support talk about objects, arguing that these need to be better integrated with existing communication applications. I conclude by outlining a research agenda for supporting talk about things, identifying outstanding theoretical, empirical and design issues.
2002 “Stimulating social engagement in a community network
- Proceedings of the ACM Conference on Computer-Supported Cooperative Work (New
"... One of the most challenging problems facing builders and facilitators of community networks is to create and sustain social engagement among members. In this paper, we investigate the drivers of social engagement in a community network through the analysis of three data sources: activity logs, a mem ..."
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Cited by 42 (3 self)
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One of the most challenging problems facing builders and facilitators of community networks is to create and sustain social engagement among members. In this paper, we investigate the drivers of social engagement in a community network through the analysis of three data sources: activity logs, a member survey, and the content analysis of the conversation archives. We describe three important ways to encourage and support social engagement in online communities: through system design elements such as conversation channeling and event notification, by various selection criteria for community members, and through facilitation of specific kinds of discussion topics.
The Family Intercom: Developing a Context-Aware Audio Communication System
, 2001
"... Abstract. We have begun an exploration of how ubiquitous computing technology can facilitate different forms of audio communication within a family. We are interested in both intra- and inter-home communication. Though much technology exists to support this human-human communication, none of them ma ..."
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Cited by 41 (5 self)
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Abstract. We have begun an exploration of how ubiquitous computing technology can facilitate different forms of audio communication within a family. We are interested in both intra- and inter-home communication. Though much technology exists to support this human-human communication, none of them make effective use of the context of the communication partners. In the Aware Home Research Initiative, we are exploring how to augment a domestic environment with knowledge of the location and activities of its occupants. The Family Intercom project is trying to explore how this context can be used to create a variety of lightweight communication opportunities between collocated and remote family members. It is particularly important that context about the status of the callee be communicated to the caller, so that the appropriate social protocol for continuing a conversation can be performed by the caller. In this paper, we will discuss our initial prototypes to develop a testbed for exploring these context-aware audio communication services. 1
Socially Augmenting Employee Profiles with People-Tagging
- Proc UIST 2007
, 2007
"... Employee directories play a valuable role in helping people find others to collaborate with, solve a problem, or provide needed expertise. Serving this role successfully requires accurate and up-to-date user profiles, yet few users take the time to maintain them. In this paper, we present a system t ..."
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Cited by 39 (5 self)
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Employee directories play a valuable role in helping people find others to collaborate with, solve a problem, or provide needed expertise. Serving this role successfully requires accurate and up-to-date user profiles, yet few users take the time to maintain them. In this paper, we present a system that enables users to tag other users with key words that are displayed on their profiles. We discuss how people-tagging is a form of social bookmarking that enables people to organize their contacts into groups, annotate them with terms supporting future recall, and search for people by topic area. In addition, we show that people-tagging has a valuable side benefit: it enables the community to collectively maintain each others ’ interest and expertise profiles. Our user studies suggest that people tag other people as a form of contact management and that the tags they have been given are accurate descriptions of their interests and expertise. Moreover, none of the people interviewed reported offensive or inappropriate tags. Based on our results, we believe that people tagging will become an important tool for relationship management in an organization. ACM Classification H5.3 [Information interfaces and presentation]:
Searching for experts in the enterprise: combining text and social network analysis
- Proc. Group'07
, 2007
"... Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implications of finding and engaging strangers in conversation. This paper provides a user study of SmallBlue, a social-context-a ..."
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Cited by 39 (3 self)
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Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implications of finding and engaging strangers in conversation. This paper provides a user study of SmallBlue, a social-context-aware expertise search system that can be used to identify experts, see dynamic profile information and get information about the degrees of separation or social distance to the expert, before deciding whether and how to initiate contact. The system uses an innovative approach to privacy to infer content and dynamic social networks from email and chat logs. We describe usage of SmallBlue and discuss implications for the next generation of enterprise-wide systems for finding people. Categories and Subject Descriptors
Social Navigation of Food Recipes
- Association for Computing Machinery
, 2001
"... The term Social Navigation captures every-day behaviour used to find information, people, and places – namely through watching, following, and talking to people. We discuss how to design information spaces to allow for social navigation. We applied our ideas in a recipe recommendation system. In a f ..."
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Cited by 39 (4 self)
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The term Social Navigation captures every-day behaviour used to find information, people, and places – namely through watching, following, and talking to people. We discuss how to design information spaces to allow for social navigation. We applied our ideas in a recipe recommendation system. In a follow-up user study, subjects state that social navigation adds value to the service: it provides for social affordance, and it helps turning a space into a social place. The study also reveals some unresolved design issues, such as the snowball effect where more and more users follow each other down the wrong path, and privacy issues.
A case study of micro-blogging in the enterprise: use, value, and related issues
- CHI '10: Proceedings of the 28th international conference on Human factors in computing systems, ACM
, 2010
"... This is a case study about the early adoption and use of micro-blogging in a Fortune 500 company. The study used several independent data sources: five months of empirical micro-blogging data, user demographic information from corporate HR records, a web based survey, and targeted interviews. The r ..."
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Cited by 38 (1 self)
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This is a case study about the early adoption and use of micro-blogging in a Fortune 500 company. The study used several independent data sources: five months of empirical micro-blogging data, user demographic information from corporate HR records, a web based survey, and targeted interviews. The results revealed that users vary in their posting activities, reading behaviors, and perceived benefits. The analysis also identified barriers to adoption, such as the noise-to-value ratio paradoxes. The findings can help both practitioners and scholars build an initial understanding of how knowledge workers are likely to use micro-blogging in the enterprise.
