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809
Analyzing the Past to Prepare the Future: Writing a Literature Review
- MIS Quarterly
, 2002
"... Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at. ..."
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Cited by 372 (2 self)
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Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at.
Tools for Inventing Organizations: Toward a Handbook of Organizational Processes
, 1998
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The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility
- Human-Computer Interaction
, 2000
"... Over the last 10 years, Computer-Supported Cooperative Work (CSCW) has identified a base set of findings. These findings are taken almost as assumptions within the field. In summary, they argue that human activity is highly flexible, nuanced, and contextualized and that computational entities such a ..."
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Cited by 225 (12 self)
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Over the last 10 years, Computer-Supported Cooperative Work (CSCW) has identified a base set of findings. These findings are taken almost as assumptions within the field. In summary, they argue that human activity is highly flexible, nuanced, and contextualized and that computational entities such as information transfer, roles, and policies need to be similarly flexible, nuanced, and contextualized. However, current systems cannot fully support the social world uncovered by these findings. This paper argues that there is an inherent gap between the social requirements of CSCW and its technical mechanisms. The social-technical gap is the divide between what we know we must support socially and what we can support technically. Exploring, understanding, and hopefully ameliorating this social-technical gap is the central challenge for CSCW as a field and one of the central problems for HCI. Indeed, merely attesting the continued centrality of this gap could be one of the important intellectual contributions of CSCW. This paper also argues that the challenge of the social-technical gap creates an opportunity to refocus CSCW as a Simonian science of the artificial. To be published in Human-Computer Interaction Preprint- Ackerman- Challenge of CSCW 1 1.
LIME: Linda meets mobility
- in Proceedings of the 21st international conference on Software engineering - ICSE ’99
, 1999
"... Lime is a system designed to assist in the rapid development of dependable mobile applications over both wired and ad hoc networks. Mobile agents reside on mobile hosts and all communication takes place via transiently shared tuple spaces distributed across the mobile hosts. The decoupled style of c ..."
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Cited by 172 (31 self)
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Lime is a system designed to assist in the rapid development of dependable mobile applications over both wired and ad hoc networks. Mobile agents reside on mobile hosts and all communication takes place via transiently shared tuple spaces distributed across the mobile hosts. The decoupled style of computing characterizing the Linda model is extended to the mobile environment. At the application level, both agents and hosts perceive movement as a sudden change of context. The set of tuples accessible by a particular agent residing on a given host is altered transparently in response to changes in the connectivity pattern among the mobile hosts. In this paper we present the key design concepts behind the Lime system. 1
Rethinking media richness: Towards a theory of media synchronicity,"
- Proceedings of the 32nd Hawaii International Conference on System Sciences,
, 1999
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Modular Event-Based Systems
- THE KNOWLEDGE ENGINEERING REVIEW
, 2006
"... Event-based systems are developed and used to integrate components in loosely coupled systems. Research and product development focused so far on e#ciency issues but neglected methodological support to build such systems. In this article, the modular design and implementation of an event system is p ..."
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Cited by 149 (11 self)
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Event-based systems are developed and used to integrate components in loosely coupled systems. Research and product development focused so far on e#ciency issues but neglected methodological support to build such systems. In this article, the modular design and implementation of an event system is presented which supports scopes and event mappings, two new and powerful structuring methods that facilitate engineering and coordination of components in event-based systems. We give a
Past, present, and future of decision support technology. Decision Support Systems
, 2002
"... Abstract Since the early 1970s, decision support systems (DSS) technology and applications have evolved significantly. Many technological and organizational developments have exerted an impact on this evolution. DSS once utilized more limited database, modeling, and user interface functionality, bu ..."
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Cited by 139 (1 self)
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Abstract Since the early 1970s, decision support systems (DSS) technology and applications have evolved significantly. Many technological and organizational developments have exerted an impact on this evolution. DSS once utilized more limited database, modeling, and user interface functionality, but technological innovations have enabled far more powerful DSS functionality. DSS once supported individual decision-makers, but later DSS technologies were applied to workgroups or teams, especially virtual teams. The advent of the Web has enabled inter-organizational decision support systems, and has given rise to numerous new applications of existing technology as well as many new decision support technologies themselves. It seems likely that mobile tools, mobile e-services, and wireless Internet protocols will mark the next major set of developments in DSS. This paper discusses the evolution of DSS technologies and issues related to DSS definition, application, and impact. It then presents four powerful decision support tools, including data warehouses, OLAP, data mining, and Web-based DSS. Issues in the field of collaborative support systems and virtual teams are presented. This paper also describes the state of the art of optimization-based decision support and active decision support for the next millennium. Finally, some implications for the future of the field are discussed. D 2002 Published by Elsevier Science B.V.
Organisational Abstractions for the Analysis and Design of Multi-Agent Systems
, 2000
"... The architecture of a multi-agent system can naturally be viewed as an organised society of individuals (i.e., as a computational organisation). For this reason, we believe organisational abstractions should play a central role in the analysis and design of such systems. To this end, the concepts of ..."
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Cited by 120 (5 self)
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The architecture of a multi-agent system can naturally be viewed as an organised society of individuals (i.e., as a computational organisation). For this reason, we believe organisational abstractions should play a central role in the analysis and design of such systems. To this end, the concepts of agent roles and role models are increasingly being used to specify and design multi-agent systems. However, this is not the full picture. In t...
The Scope and Importance of Human Interruption In Human-Computer . . .
- HUMAN-COMPUTER INTERACTION
, 2002
"... At first glance it seems absurd that busy people doing important jobs should want their computers to interrupt them. Interruptions are disruptive and people need to concentrate to make good decisions. However, successful job performance also frequently depends on people's abilities to (a) const ..."
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Cited by 110 (1 self)
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At first glance it seems absurd that busy people doing important jobs should want their computers to interrupt them. Interruptions are disruptive and people need to concentrate to make good decisions. However, successful job performance also frequently depends on people's abilities to (a) constantly monitor their dynamically changing information environments, (b) collaborate and communicate with other people in the system, and (c) supervise background autonomous services. These critical abilities can require people to simultaneously query a large set of information sources, continuously monitor for important events, and respond to and communicate with other human operators. Automated monitoring