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72
A Set Of Principles For Conducting And Evaluating Interpretive Field Studies In Information Systems
, 1999
"... This article discusses the conduct and evaluation of interpretive research in information systems. While the conventions for evaluating information systems case studies conducted according to the natural science model of social science are now widely accepted, this is not the case for interpretive f ..."
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Cited by 914 (6 self)
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This article discusses the conduct and evaluation of interpretive research in information systems. While the conventions for evaluating information systems case studies conducted according to the natural science model of social science are now widely accepted, this is not the case for interpretive field studies. A set of principles for the conduct and evaluation of interpretive field research in information systems is proposed, along with their philosophical rationale. The usefulness of the principles is illustrated by evaluating three published interpretive field studies drawn from the IS research literature. The intention of the paper is to further reflection and debate on the important subject of grounding interpretive research methodology.
Cost-effective analysis of in-place software processes
- IEEE TRANSACTIONS ON SOFTWARE ENGINEERING
, 1998
"... Process studies and improvement efforts typically call for new instrumentation on the process in order to collect the data they have deemed necessary. This can be intrusive and expensive, and resistance to the extra workload often foils the study before it begins. The result is neither interesting ..."
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Cited by 42 (8 self)
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Process studies and improvement efforts typically call for new instrumentation on the process in order to collect the data they have deemed necessary. This can be intrusive and expensive, and resistance to the extra workload often foils the study before it begins. The result is neither interesting new knowledge nor an improved process. In many organizations, however, extensive historical process and product data already exist. Can these existing data be used to empirically explore what process factors might be affecting the outcome of the process? If they can, organizations would have a cost-effective method for quantitatively, if not causally, understanding their process and its relationship to the product. We present a case study that analyzes an in-place industrial process and takes advantage of existing data sources. In doing this, we also illustrate and propose a methodology for such exploratory empirical studies. The case study makes use of several readily available repositories of process data in the industrial organization. Our results show that readily available data can be used to correlate both simple aggregate metrics and complex process metrics with defects in the product. Through the case study, we give evidence supporting the claim that exploratory empirical studies can provide significant results and benefits while being cost effective in their demands on the organization.
Investigating Information Systems with Positivist Case Study Research
- Communications of the AIS
, 2004
"... Tous droits réservés pour tous pays. Toute traduction et toute reproduction sous quelque forme que ce soit est interdite. ..."
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Cited by 36 (2 self)
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Tous droits réservés pour tous pays. Toute traduction et toute reproduction sous quelque forme que ce soit est interdite.
Alternative views of case research in information systems
, 1996
"... This paper discusses the differences between a positivist research philosophy and one which is increasingly emerging in IS research- an interpretive research philosophy, as they relate to case research, by examining selected case studies drawn from recent published IS case research. Each perspective ..."
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Cited by 14 (0 self)
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This paper discusses the differences between a positivist research philosophy and one which is increasingly emerging in IS research- an interpretive research philosophy, as they relate to case research, by examining selected case studies drawn from recent published IS case research. Each perspective places a different emphasis on case research, reflecting different ways of viewing reality and the pursuit of valid knowledge. This is an important realisation that can help us understand the debate that often arises over the nature and stature of case studies as a method for conducting research.
Strength of Evidence in Systematic Reviews in Software Engineering
- In ESEM Proceedings of the Second ACM-IEEE international
, 2008
"... Systematic reviews are only as good as the evidence they are based on. It is important, therefore, that users of systematic reviews know how much confidence they can place in the conclusions and recommendations arising from such reviews. In this paper we present an overview of some of the most influ ..."
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Cited by 11 (0 self)
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Systematic reviews are only as good as the evidence they are based on. It is important, therefore, that users of systematic reviews know how much confidence they can place in the conclusions and recommendations arising from such reviews. In this paper we present an overview of some of the most influential systems for assessing the quality of individual primary studies and for grading the overall strength of a body of evidence. We also present an example of the use of such systems based on a systematic review of empirical studies of agile software development. Our findings suggest that the systems used in other disciplines for grading the strength of evidence for and reporting of systematic reviews, especially those that take account of qualitative and observational studies are of particular relevance for software engineering.
Business process modeling success: An empirically tested measurement model
- In Proceedings of the 27th International Conference on Information Systems, Milwaukee
, 2006
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Characterising Information Systems in Australia: A Theoretical Framework, (see this issue) UC (University of Canberra) (2005a) http://wwww.canberra.edu.au
- UC (University of Canberra) (2005b) ISE Research http://www.canberra.edu.au/schools/ise/research
, 2006
"... The study reported in this volume aims to investigate the state of the Information Systems academic discipline in Australia from a historical and current perspective, collecting evidence across a range of dimensions. To maximise the strategic potential of the study, the results need to be capable of ..."
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Cited by 9 (0 self)
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The study reported in this volume aims to investigate the state of the Information Systems academic discipline in Australia from a historical and current perspective, collecting evidence across a range of dimensions. To maximise the strategic potential of the study, the results need to be capable of integration, so that the relationships within and across the dimensions and geographical units are understood. A meaningful theoretical framework will help relate the results of the different dimensions of the study to characterise the discipline in the region, and assist in empowering the Australian IS research community. This paper reviewed literature on the development of disciplines, before deriving a theoretical framework for the broader study reported in this volume. The framework considered the current and past state of IS in Australian universities from the perspective of the development of a discipline. The components of the framework were derived and validated through a thematic analysis of both the IS and non-IS literature. This paper also presents brief vignettes of the development of two other related disciplines. The framework developed in this paper, which has been partly guided by Whitley’s Theory of Scientific Change, has been used to analyse data collated from the Australian states and the Australian Capital Territory. The degree of variation in Australian IS as an indication of its “professionalisation”, the nature of its body of knowledge and its mechanisms of control, will be used to frame the analysis. Research reported in several of the papers that follow in this volume has drawn upon the theoretical framework presented below.
Comparative Analysis Between the Public and Private Sectors on the IS/IT Outsourcing Practices in a Developing Country: A Field Study
- Logistics Information Management
, 2001
"... This paper presents an overview of a national case study exploring the IS/IT outsourcing phenomenon in the public and private sectors of a developing country. Kuwait has been used as an example of a developing country and the data collection for this study was done there. The primary data on IS/I ..."
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Cited by 5 (0 self)
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This paper presents an overview of a national case study exploring the IS/IT outsourcing phenomenon in the public and private sectors of a developing country. Kuwait has been used as an example of a developing country and the data collection for this study was done there. The primary data on IS/IT outsourcing practices, obtained for the first time in Kuwait, were collected by means of survey questionnaire and semi-structured interviews supported by organisational documentation. Several public and private sector organisations were selected to participate in the investigation. The main findings of the study suggest that there are differences between the two sectors in their motivation and risk factors evaluation behind the adoption of IS/IT outsourcing business strategy. The findings also provide an insight into how outsourcing practices, as an information system strategy, are motivated and managed in the context of a developing nation. Also, it has been found that there will be an increasing utilisation of IT outsourcing services in the public and private sector of Kuwait.
Outsourced Information Systems Failures in SMEs: A Multiple Case
- Study,” Electronic Journal Information System Evaluation
, 2008
"... Abstract: Since the 1980s, a number of frameworks have been proposed for understanding the concept of information system (IS) failure. Two approaches to IS failures seem particularly important: the concept of Expectation Failure and the concept of Termination Failure. We argue that there is an extra ..."
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Abstract: Since the 1980s, a number of frameworks have been proposed for understanding the concept of information system (IS) failure. Two approaches to IS failures seem particularly important: the concept of Expectation Failure and the concept of Termination Failure. We argue that there is an extra dimension to the problem that is not covered by those descriptive models, which we call the Outsourced IS Failure (OISF). To explain the OISF we draw on agency theory, which views the problems that occur in outsourced environments as the results of three factors: goal differences, risk behaviour differences and information asymmetry. Although the (positivistic) agency theory has already been used to describe phenomena of failure in IT relations there is still a lack of empirical evidence. This paper brings the results of the attempts of falsification of the agency theory in situations of OISF. A positivistic case study research was conducted based on multiple cases in SMEs. The choice for qualitative research is based on the accessibility of well documented secondary data in litigation files of failed IS projects. Eight cases of IS project failures subject to litigation were selected. We conclude that the agency theory has strong prediction and explanation power for OISF. However some adjustments are needed to the agency theory. The theory seems to work in two ways, opportunistic behaviour is also observed on the side of the principal. The findings indicate that lack of trust is a prominent determinant for failure.
