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Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future. The Academy of Management Annals, (2008)

by B C Holtom, T R Mitchell, T W Lee, M B Eberly
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Meta-analytic review of employee turnover as a predictor of firm performance

by Julie I. Hancock, David G. Allen, Frank A. Bosco, Karen R. Mcdaniel, Charles A. Pierce - Journal of Management , 2013
"... Previous research has primarily revealed a negative relationship between collective employee turnover and organizational performance. However, this research also suggests underlying complexity in the relationship. To clarify the nature of this relationship, the authors conduct a meta-analytic review ..."
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Previous research has primarily revealed a negative relationship between collective employee turnover and organizational performance. However, this research also suggests underlying complexity in the relationship. To clarify the nature of this relationship, the authors conduct a meta-analytic review in which they test and provide support for a portion of Hausknecht and Trevor’s model of collective turnover. The authors ’ meta-analysis includes 48 independent samples reporting 157 effect size estimates (N = 24,943), tests six hypothesized moderator variables, and provides path analyses to test alternative conceptualizations of the turnover– organizational performance relationship. Results indicate that the mean corrected correlation between turnover and organizational performance is –.03, but this relationship is moderated by several important variables. For example, the relationship is stronger in manufacturing and transportation industries (–.07), for managerial employees (–.08), in midsize organizations (–.07), in samples from labor market economies (–.05), and when organizational performance is operationalized in terms of customer service (–.10) or quality and safety (–.12) metrics. 573 Acknowledgments: This article was accepted under the editorship of Talya N. Bauer. We thank James M. Vardaman and two anonymous reviewers for helpful comments on previous drafts of this article.
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...s of varioussindividual-level predictors of turnover, including employee demographics, job satisfaction,sorganizational commitment, and embeddedness (for reviews, see Griffeth, Hom, & Gaertner,s2000; =-=Holtom, Mitchell, Lee, & Eberly, 2008-=-). The predominant attention given to antecedentssof turnover is likely based on the supposition that turnover results in substantial and meaningfulsconsequences for organizations. While the study of ...

To quit or not to quit: organizational determinants of voluntary turnover

by B Sebastian Reiche , PhD B Sebastian Reiche - in MNC subsidiaries in Singapore. The International Journal of Human Resource Management , 2009
"... Abstract Adopting an inductive case study approach, the paper develops an empirically grounded theoretical framework for organizational determinants of voluntary turnover of local staff in MNC subsidiaries. The research draws upon semi-structured interviews with HR managers at the Singaporean subsi ..."
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Abstract Adopting an inductive case study approach, the paper develops an empirically grounded theoretical framework for organizational determinants of voluntary turnover of local staff in MNC subsidiaries. The research draws upon semi-structured interviews with HR managers at the Singaporean subsidiaries of six western multinationals. Using the conceptual lens of organizational identification, the study derives two turnover determinants related to organizational structure and three turnover determinants related to organizational practices and explores how these organization-level factors may translate into individual turnover decisions. Implications for organizational responses to turnover and subsidiary staff careers are discussed.
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...ected data to identify emergent variables and relationships, (2) substantiate the tentative findings with existing literature and (3) integrate them into a conceptual framework (Eisenhardt 1989). Theoretical Background Voluntary turnover and organizational identification Employee turnover, as a voluntary phenomenon, refers to an individual’s self-initiated and permanent termination of membership in an organization (Mobley 1982). Academic interest 4 in voluntary turnover results from the fact that organizations have less control over employeeinitiated turnover than company-initiated discharge (Holtom et al. 2008). Also, since highperforming employees are thought to have access to more external employment opportunities than poor performers and are therefore more likely to quit (Trevor 2001), voluntary turnover is particularly harmful for organizational performance (Glebbeck and Bax 2004). The last decades have seen extensive conceptual and empirical research on turnover that has produced a deluge of models, variables and correlates. Whereas the majority of studies have focused on individual-level and primarily job-related predictors of turnover (Maertz and Campion 1998; Griffeth et al. 2000), scholars ...

Overcoming Relational Inertia: How Organizational Members Respond to Acquisition Events in a

by Law Firm, Forrest Briscoe, Wenpin Tsai
"... sagepub.com/ ..."
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Employee loyalty in Hungarian hotels

by Elizabeth M Ineson , Eszter Benke , József László - International Journal of Hospitality Management , 2013
"... a b s t r a c t This paper's focus is the association between Hungarian employees' job satisfaction and their loyalty to the organisation. Data were collected from over 600 hotel employees throughout Hungary by questionnaire, designed to elicit their attitudes to loyalty and perspectives ..."
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a b s t r a c t This paper's focus is the association between Hungarian employees' job satisfaction and their loyalty to the organisation. Data were collected from over 600 hotel employees throughout Hungary by questionnaire, designed to elicit their attitudes to loyalty and perspectives with respect to job satisfaction. Principal component analysis identified potential key contributors to job satisfaction (personal satisfaction gained from participation and recognition, social involvement, career development and salary and benefits) and to employee loyalty (commitment to managers and company, job conditions, personal benefits, service element and location, and career and status). An examination of the inter-relationships revealed that managers' treatment of employees and the positive benefits of social involvement in the workplace had a greater impact on employee loyalty than monetary rewards.
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...on in general and that training organisational mission, goals and irection, and employee recognition, rewards and compensation ositively reduced non-management employee turnover in the nited States lodging industry. Davidson et al. (2010), following esearch in Australian four and five star hotels, recommended that he major costs associated with labour turnover should be examned closely, as they impact substantially on hotel operating costs nd profitability and, in turn, can impact on levels of service and onsumer experience and value. Following their review of turnover nd retention research, Holtom et al. (2008) called for an examinaion of several key issues over the next decade, including differences cross cultures, temporal aspects (early as opposed to late turnover) nd the consequences of turnover, which are considered in the resent study, and also the influence of social networks, multievel investigations of turnover, and other types of withdrawal such s retirement. In their article Lee and Way (2010) conclude thatspitality Management 32 (2013) 31–39 individual job characteristics should receive special consideration as they appear to have a highly significant but at the same time considerably va...

Why do international assignees stay? An organizational embeddedness perspective

by B. Sebastian Reiche, Maria L. Kraimer, Anne-wil Harzing, Prof Anne-wil Harzing , 2010
"... We apply an organizational embeddedness perspective to examine international assignees’ retention with the organization. Specifically, we hypothesize that assignees ’ social ties within and their perceived fit with the host unit positively relate to two sacrifices with leaving the organization: thei ..."
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We apply an organizational embeddedness perspective to examine international assignees’ retention with the organization. Specifically, we hypothesize that assignees ’ social ties within and their perceived fit with the host unit positively relate to two sacrifices with leaving the organization: their firmspecific learning during the assignment and their perceived career prospects in the organization. Perceived career prospects is expected to predict subsequent retention, moderated by firm-specific learning. These hypotheses are tested using a sample of 143 inpatriates in ten German multinationals with retention measured two and four years later. We show that inpatriates ’ trusting ties with HQ staff and their fit with the HQ positively relates to their firm-specific learning and their perceived career prospects, and that the latter predicts their retention two and four years later. Perceived career prospects mediates the direct relationship between inpatriates ’ fit with the HQ and inpatriate retention, and the indirect relationship between inpatriates ’ trusting ties with HQ staff and their retention. Furthermore, inpatriates ’ firm-specific learning mitigates the effect of perceived career prospects on retention decisions two years later. We contribute to the organizational embeddedness, careers, and international business literatures by explaining when and how facets of organizational embeddedness relate to assignee retention.
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...sting factors that are thought to embed international assignees in the organization. Theoretically, we build on previous retention/turnover studies that propose a hierarchy of attachment drivers (see =-=Holtom, Mitchell, Lee, & Eberly, 2008-=-) and contend that the three facets of organizational embeddedness do not influence retention in the same, direct manner. Rather, we integrate social resources, social identity, and social exchange th...

AN ANALYSIS OF THE IMPACT OF JOB SEARCH BEHAVIORS ON AIR FORCE COMPANY GRADE OFFICER TURNOVER

by Teri M. Hunter , 2012
"... The views expressed in this thesis are those of the author and do not reflect the official ..."
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The views expressed in this thesis are those of the author and do not reflect the official
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... thought of as as3swithdrawal behavior, and has found support as coming before an individual makes thesdecision leave an organization (Bluedorn, 1982), and also as coming after that decision issmade (=-=Holtom, Mitchell, Lee, & Eberly, 2008-=-).sJob search behaviors change over time (Saks & Ashforth, 2000) and aresconceptualized as a “time-lapse process” (Steel, 2002:sp. 357).sThe purpose of this studysis to explore job search behaviors, a...

APPPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED

by Joseph A. Tortella, States Government
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...rage counterparts.s2sFrom a managerial perspective, this suggests that the retention of high-qualitysemployees is incredibly important today and will be equally, if not more, important in thesfuture (=-=Holtom, Mitchell, Lee, & Eberly, 2008-=-).sRecognizing this issue, over 1500sstudies have been done to better understand individual’s turnover decisions (Holtom etsal., 2008).sTurnover is defined as the act of an employee leaving an organiz...

Article Contemplating Workplace Change: Evolving Individual Thought Processes and

by Emergent Story Lines, Malvina Klag, Karen J. Jansen, Mary Dean Lee
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...ive to representation in a single predictive model and that we do not yet fully understand (Johns, 2006).sThis may explain why practitioners do not seem to be reading research in the turnoversdomain (=-=Holtom, Mitchell, Lee, & Eberly, 2008-=-; Kaye & Jordan-Evans, 2008), contributing to an important bifurcation between scholarship and practice on this topic. This issue became especially salient to the first author, who, as a scholar pract...

Consequences of voluntary job changes in Germany: A multilevel analysis for 1985-2013- NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

by Markus Latzke , Ralph Kattenbach , Thomas Schneidhofer , Florian Schramm , Wolfgang Mayrhofer
"... Analyzing the development of the consequences of voluntary job changes in Germany between 1985 and 2013, the study focuses on income gains and job satisfaction increases. Drawing on arguments of the job-search literature on the one hand and the proliferation of choices on the other we investigate w ..."
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Analyzing the development of the consequences of voluntary job changes in Germany between 1985 and 2013, the study focuses on income gains and job satisfaction increases. Drawing on arguments of the job-search literature on the one hand and the proliferation of choices on the other we investigate whether the returns of job changes have increased or decreased. Results show that income gains have decreased over time while the job satisfaction surplus has remained stable. We further conclude that in determining the outcomes of job changes over time, structural factors seem to be more important than individual ones.
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... & Soskice, 2001). Second, Germany has undergone quite significant deregulation over the past two decades. Major indicators are the reduced coverage of workers by collective agreements (Ellguth & Kohaut, 2013), the emergence of legally covered low-paid jobs (‘1 Euro jobs’), and the loosening of lay-off protection. Third, Germany was and is one of the major economies in the world often labeled as positive role model. We make three contributions to the literature. First, we address the consequences of job changes. While most turnover models focus on the antecedents of turnover (for a review see Holtom, Mitchell, Lee, & Eberly, 2008), we take a look at the results of job changes in the period from 1985 to 2013. Second, and linked with the first contribution, we focus on both objective (income) and subjective (satisfaction) consequences over time and, contrary to contemporary research in which involuntary job change and VJC are often mixed (Capelli & Hamori, 2007), we will consider VJC only. Third, we address this issue longitudinally and concentrate on a specific career context (Germany) in the course of 28 years, taking advantage of data from the German Socio Economic Panel (GSOEP), a large scale representative data set...

A Study of the National Football League

by Greg Durham, Tod Perry
"... We examine the interrelationships among wage dispersion, player turnover, and organizational performance using a sample of National Football League teams. We find that pay dispersion and player turnover are both negatively related to team performance, and that dispersion is positively related to tur ..."
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We examine the interrelationships among wage dispersion, player turnover, and organizational performance using a sample of National Football League teams. We find that pay dispersion and player turnover are both negatively related to team performance, and that dispersion is positively related to turnover. We investigate whether dispersion's impact on performance is mediated by turnover and find only partial mediation; dispersion’s negative impact on performance is not solely via turnover. Pay dispersion thus has both indirect and direct effects on overall organizational performance, consistent with good collaborative employees leaving their firms and disenchanted employees staying with, and adversely affecting, their firms. 1 1.
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