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The impact of team empowerment on virtual team performance: The moderating role of face-to-face interaction.
- Academy of Management Journal
, 2004
"... We investigated the relationship between team empowerment and virtual team performance and the moderating role of the extent of face-to-face interaction using 35 sales and service virtual teams in a high-technology organization. Team empowerment was positively related to two independent assessments ..."
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Cited by 100 (3 self)
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We investigated the relationship between team empowerment and virtual team performance and the moderating role of the extent of face-to-face interaction using 35 sales and service virtual teams in a high-technology organization. Team empowerment was positively related to two independent assessments of virtual team performanceprocess improvement and customer satisfaction. Further, the number of face-to-face meetings moderated the relationship between team empowerment and process improvement: team empowerment was a stronger predictor for teams that met face-toface less, rather than more, frequently. Advances in communication and information technology have created new opportunities for organizations to build and manage virtual teams. Virtual teams are defined as groups of employees with unique skills, situated in distant locations, whose members must collaborate using technology across space and time to accomplish important organizational tasks Previous research has shown that various team types (for instance, project, management, parallel, and work) have different performance drivers
TAKING EMPOWERMENT TO THE NEXT LEVEL: A MULTIPLE-LEVEL MODEL OF EMPOWERMENT, PERFORMANCE, AND SATISFACTION
"... Most research to date has approached employee empowerment as an individual-level phenomenon. In this study we proposed a work-unit-level construct, empowerment climate, and tested a multiple-level model integrating macro and micro approaches to empowerment. Empowerment climate was shown to be empiri ..."
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Most research to date has approached employee empowerment as an individual-level phenomenon. In this study we proposed a work-unit-level construct, empowerment climate, and tested a multiple-level model integrating macro and micro approaches to empowerment. Empowerment climate was shown to be empirically distinct from psychological empowerment and positively related to manager ratings of work-unit performance. A cross-level mediation analysis using hierarchical linear modeling showed that psychological empowerment mediated the relationships between empowerment climate and individual performance and job satisfaction. Employee empowerment has become a trend over the last decade, approaching the status of a movement or of a fad, depending on one’s perspective (Abrahamson, 1996; Block, 1987). At its core the concept of empowerment involves increased individual motivation at work through the delegation of authority to the lowest level in an organization where a competent decision can be made (Conger & Kanungo, 1988; Thomas & Velthouse, 1990). Thus, the empowerment concept has roots in such substantive issues as intrinsic motivation, job design, participative decision making, social learning theory, and self-management (Liden & Tewksbury, 1995). Empirical support has begun to accumulate regarding the relationship of employee empowerment to important work-related outcomes (Liden,
Factors affecting state government information technology employee turnover intentions
- American Review of Public Administration
, 2005
"... Electronic government expansion is creating the complex challenges of managing an effective information technol-ogy (IT) workforce in the public sector. Survey questionnaires were sent to IT employees working in the central IT departments of two state governments to analyze how job characteristics, ..."
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Cited by 16 (0 self)
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Electronic government expansion is creating the complex challenges of managing an effective information technol-ogy (IT) workforce in the public sector. Survey questionnaires were sent to IT employees working in the central IT departments of two state governments to analyze how job characteristics, work environment, and human resource management practices influence their turnover intentions. Results show that work exhaustion, an emphasis on par-ticipatory management, and opportunities for advancement were statistically significant variables affecting state government IT employee turnover intentions, and that salary satisfaction was not a statistically significant factor. Suggestions are offered for improving IT employee retention rates in government agencies.
Using positivity, transformational leadership and empowerment to combat employee negativity. Leadership and Organization Development Journal
, 2007
"... Abstract Purpose -The purpose of this study is to hypothesize and test a conceptual model linking concepts of leadership and positive organizational behavior to a reduction in employee negativity, with empowerment as an important mediator in the causal relationships. Design/methodology/approach -A ..."
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Cited by 13 (0 self)
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Abstract Purpose -The purpose of this study is to hypothesize and test a conceptual model linking concepts of leadership and positive organizational behavior to a reduction in employee negativity, with empowerment as an important mediator in the causal relationships. Design/methodology/approach -A heterogeneous sample of 341 working adults completed survey measures as two separate points in time. Confirmatory factor analysis was used to validate psychometric properties of instruments, and path analysis using structural equation modeling software was used to test hypotheses. Findings -As hypothesized, both transformational leadership (b ¼ 0.27) and positive psychological capital (hope, efficacy, resilience and optimism) (b ¼ 0.61) were significantly related to feelings of empowerment. Empowerment was significantly related to intentions to quit (b ¼ 2 0.38) but not employee cynicism. Empowerment also fully mediated the relationship between the independent variables and intentions to quit. Research limitations/implications -A convenience sampling method limited the generalizability of results. Causal and longitudinal research designs would extend findings discussed here. Implications for management are significant in terms of countering employee negativity using leadership processes, employee selection and development. Originality/value -This study offers the first conceptual model integrating emerging concepts from positive organizational behavior, in the form of positive psychological capacities, with validated leadership models (transformational leadership). Both were suggested to influence negative outcomes, with empowerment as an effective mediator of these relationships. Findings generally support the hypotheses advanced herein.
Development
"... Engineering and Management. He has also served as an ad-hoc reviewer for this journal. His interest areas include new product development and entrepreneurship, uncertainty and strategy choice. Richard R. Reilly holds the Ph.D. from the University of Tennessee and is a Research Professor in the Howe ..."
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Cited by 12 (0 self)
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Engineering and Management. He has also served as an ad-hoc reviewer for this journal. His interest areas include new product development and entrepreneurship, uncertainty and strategy choice. Richard R. Reilly holds the Ph.D. from the University of Tennessee and is a Research Professor in the Howe School of Technology Management. Before joining Stevens, Dr. Reilly was a research psychologist for Bell Laboratories, the Educational Testing Service and AT&T.
Individual reactions to high involvement work processes: investigating the role of empowerment and perceived organizational support
- Journal of Occupational Health Psychology
, 2009
"... This study sought to understand how high involvement work processes (HIWP) are processed at the employee level. Using structural equation modeling techniques, the authors tested and supported a model in which psychological empowerment mediated the effects of HIWP on job satisfaction, organizational ..."
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Cited by 9 (2 self)
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This study sought to understand how high involvement work processes (HIWP) are processed at the employee level. Using structural equation modeling techniques, the authors tested and supported a model in which psychological empowerment mediated the effects of HIWP on job satisfaction, organizational commitment, job performance, and job stress. Furthermore, perceived organizational support (POS) was hypothesized to moderate the relationships between empow-erment and these outcomes. With exception for the empowerment-job satisfaction association, support was found for our predictions. Future directions for research and the practical implica-tions of our findings for both employees and organizations are discussed.
Organizational Justice and Individuals ’ Withdrawal: Unlocking the Influence of Emotional Exhaustionjoms_864 367..390
"... abstract This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an i ..."
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Cited by 8 (1 self)
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abstract This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals ’ justice perceptions are related to their psychological health. As predicted, emotional exhaustion mediated the linkages between distributive and interpersonal (but not procedural and informational) justice and individuals’ withdrawal reactions. Results showed that distributive and interpersonal justice negatively related to emotional exhaustion and emotional exhaustion negatively related to organizational commitment which, in turn, negatively influenced turnover intentions. These findings were observed even when controlling for the presence of contingent-reward behaviours provided by supervisors and individuals ’ psychological empowerment.
Journal of Organizational Behavior
"... A review of telework research: findings, new directions, and lessons for the study of modern work ..."
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Cited by 7 (0 self)
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A review of telework research: findings, new directions, and lessons for the study of modern work
An Empirical Study of the Relationship between Transformational Leadership, Empowerment and Organizational Commitment
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Psychological Empowerment in the Workplace: Reviewing the Empowerment Effects on Critical Work Outcomes.
, 2003
"... The authors wish to acknowledge the financial support of the Intercollegiate Center for Management ..."
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The authors wish to acknowledge the financial support of the Intercollegiate Center for Management