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Real-Time Detection, Tracking, and Monitoring of Automatically Discovered Events in Social Media
"... Real-time detection, tracking, and monitoring of automatically discovered events in social media This item was submitted to Loughborough University’s Institutional Repository by the/an author. Citation: OSBORNE, M.... et al, 2014. Real-time detection, tracking, and monitoring of automatically discov ..."
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Real-time detection, tracking, and monitoring of automatically discovered events in social media This item was submitted to Loughborough University’s Institutional Repository by the/an author. Citation: OSBORNE, M.... et al, 2014. Real-time detection, tracking, and monitoring of automatically discovered events in social media. IN: Proceedings
Social Media Analytics: The Kosmix Story
"... Kosmix was a Silicon Valley startup founded in 2005 by Anand Rajaraman and Venky Harinarayan. Initially targeting Deep Web search, in early 2010 Kosmix shifted its main focus to social media, and built a large infrastructure to perform social media analytics, for a variety of real-world applications ..."
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Kosmix was a Silicon Valley startup founded in 2005 by Anand Rajaraman and Venky Harinarayan. Initially targeting Deep Web search, in early 2010 Kosmix shifted its main focus to social media, and built a large infrastructure to perform social media analytics, for a variety of real-world applications.
Detection and Extracting of Emergency Knowledge from Twitter Streams
"... Abstract. Increasingly, more important information is being shared through Twitter. New opportunities arise to use this tool to detect emer-gencies and extract crucial information about the scope and nature of that event. A major challenge for the extraction of emergency event in-formation from Twit ..."
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Abstract. Increasingly, more important information is being shared through Twitter. New opportunities arise to use this tool to detect emer-gencies and extract crucial information about the scope and nature of that event. A major challenge for the extraction of emergency event in-formation from Twitter is represented by the unstructured and noisy nature of tweets. Within the SABESS project we propose a combined structural and content based analysis approach. We use social network analysis to identify reliable tweets and content analysis techniques to summarize key emergency facts.
Avalanche: Prepare, Manage, and Understand Crisis Situations Using Social Media Analytics
"... ABSTRACT The recent rise of Social Media services has created huge streams of information which can be very valuable in a variety of scenarios. One specific scenario that has received interest is how Social Media analytics can be beneficial in crisis situations. In this paper, we describe our visio ..."
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ABSTRACT The recent rise of Social Media services has created huge streams of information which can be very valuable in a variety of scenarios. One specific scenario that has received interest is how Social Media analytics can be beneficial in crisis situations. In this paper, we describe our vision for a Social Media-ready command and control center. As motivation for our work, we present a short analysis of tweets issued in NYC during Hurricane Sandy in late October 2012 and we give an overview of the architecture of our event detection subsystem.
Ludwig et al. CoTable: Social Media Analysis with Multi-touch Tables CoTable: Collaborative Social Media Analysis with Multi-Touch Tables
"... ABSTRACT To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data ..."
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ABSTRACT To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables.
Threat detection in tweets with trigger patterns and contextual cues
"... Abstract-Many threats in the real world can be related to activities in open sources on the internet. Early detection of threats based on internet information could assist in the prevention of incidents. However, the amount of data in social media, blogs and forums rapidly increases and it is time ..."
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Abstract-Many threats in the real world can be related to activities in open sources on the internet. Early detection of threats based on internet information could assist in the prevention of incidents. However, the amount of data in social media, blogs and forums rapidly increases and it is time consuming for security services to monitor all these open sources. Therefore, it is important to have a system that automatically ranks messages based on their threat potential and thereby allows security operators to check these messages more efficiently. In this paper, we present a novel method for detecting threatening messages on Twitter based on trigger keywords and contextual cues. The system was tested on multiple large collections of Dutch tweets. Our experimental results show that our system can successfully analyze messages and recognize threatening content.
Stresscapes: Validating Linkages between Place and Stress Expression on Social Media
, 2015
"... Abstract Understanding how individuals and groups perceive their surroundings and how different physical and social environments may influence their state-of-mind has intrigued re-searchers for some time. Much of this research has focused on investigating why certain natural and human-built places ..."
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Abstract Understanding how individuals and groups perceive their surroundings and how different physical and social environments may influence their state-of-mind has intrigued re-searchers for some time. Much of this research has focused on investigating why certain natural and human-built places can engender specific emotive responses (e.g. fear, disgust, joy, etc.) and, by extension, how these responses can be considered in placemaking activities such as urban planning and design. Developing a better understanding of the linkages between place and emotional state is challenging in part because both cognitive processes and the concept of place are complex, dynamic and multi-faceted and are mediated by a confluence of contextual, individual and social processes. There is evidence to suggest that social media data produced by individuals in situ and in near real-time may provide novel insights into the nature and dynamics of individuals' responses to their surroundings. The explosion of user-generated digital data and the sensorization of environments, especially in urban set-
Chapter 1 Mashups for the Emergency Management Domain
"... Abstract Emergency management applications support a command staff in disruptive disaster situations, such as earthquakes, large-scale floodings or fires. One crucial requirement to emergency management systems is to provide decision makers with the relevant information to support their decisions. M ..."
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Abstract Emergency management applications support a command staff in disruptive disaster situations, such as earthquakes, large-scale floodings or fires. One crucial requirement to emergency management systems is to provide decision makers with the relevant information to support their decisions. Mashups can help here by providing flexible and easily understandable views on up-to-date information. In this chapter, we introduce a number of mashups from the domain of emergency management. An in-depth study of the mashup MICI shows how mashups can combine valuable information for ranking and filtering emergency calls to cope with information shortage and overload. We further discuss the use of Linked Open Data both as a source of additional information and a means for more intelligent filtering. 1.1
Tasking the Tweeters: Obtaining Actionable Information from Human Sensors
"... Social media sources such as Twitter have proven to be a valuable medium for obtaining real-time information on breaking events, as well as a tool for campaigning. When tweeters can be characterised in terms of location (e.g., because they geotag their updates, or mention known places) or topic (e.g ..."
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Social media sources such as Twitter have proven to be a valuable medium for obtaining real-time information on breaking events, as well as a tool for campaigning. When tweeters can be characterised in terms of location (e.g., because they geotag their updates, or mention known places) or topic (e.g., because they refer to thematic terms in an ontology or lexicon) their posts can provide actionable information. Such information can be obtained in a passive mode, by collecting data from Twitter’s APIs, but even greater value can be gained from an active mode of operation, by engaging with particular tweeters and asking for clarifications or amplifications. Doing so requires knowledge of individual tweeters as “sensing assets”. In this paper we show how the use of social media as a kind of sensor can be accommodated within an existing framework for sensor-task matching, by extending existing ontologies of sensors and mission tasks, and accounting for variable information quality. An integrated approach allows tweeters to be “accessed ” and “tasked ” in the same way as physical sensors (unmanned aerial and ground systems) and, indeed, combined with these more traditional kinds of source. We illustrate the approach using a number of case studies, including field trials (obtaining eyewitness reports from the scene of organised protests) and synthetic experiments (crowdsourced situational awareness).
Chapter 11: Social Media and Emergency Management CHAPTER 11: SOCIAL MEDIA AND EMERGENCY MANAGEMENT
"... This chapter reports on the challenges and opportunities made possible by social media in the field of emergency management. First, we consider the emergency practitioner and the challenges they face when using social media: difficulties in verifying social media data, liability risks, information o ..."
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This chapter reports on the challenges and opportunities made possible by social media in the field of emergency management. First, we consider the emergency practitioner and the challenges they face when using social media: difficulties in verifying social media data, liability risks, information overload, and a lack of resources to manage social media communications and data. To address these challenges, we propose the use of performance measures, standards, best practices, digital volunteers, training, and exercises. Attention then turns to the research around social media in times of crisis. This research investigates public activity (citizen reporting, community-oriented computing, and collective intelligence and distributed problem solving) and demonstrates how social media have shaped—and continue to shape—perceptions around how members of the public can participate in an emergency. We then look at research that studies emergency management organizations as they seek to understand how social media might be used in their practice. We conclude with descriptions of future research directions and next-generation tools for monitoring and extracting information from social media. Finally, we discuss the differences between practice and research perspectives and discuss how these differences can make it difficult to reach consensus regarding social media’s role in emergency response. We advocate that as practice and research work together expanding the research agenda, understanding roles, building relationships, considering organizational fit, and developing best practices, they will advance knowledge about the potential and realities of social media and move toward envisioning how social media may be used as a resource in emergency management.