The impacts of emoticons on message interpretation in computer-mediated communication

The impacts of emoticons on message interpretation in computer-mediated communication (2001)

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by Kyle P. D'addario , Joseph B. Walther , Joseph B. Walther , Kyle P. D’addario

Venue:	Social Science Computer Review
Citations:	28 - 0 self

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Datum	Value	Source
TITLE	The impacts of emoticons on message interpretation in computer-mediated communication	INFERENCE
AUTHOR NAME	Kyle P. D'addario	SVM HeaderParse 0.2
AUTHOR NAME	Joseph B. Walther	SVM HeaderParse 0.2
AUTHOR AFFIL	Rensselaer Polytechnic Institute	SVM HeaderParse 0.2
AUTHOR NAME	Joseph B. Walther	SVM HeaderParse 0.2
AUTHOR AFFIL	Rensselaer Polytechnic Institute	SVM HeaderParse 0.2
AUTHOR NAME	Kyle P. D’addario	SVM HeaderParse 0.2
AUTHOR AFFIL	Rensselaer Polytechnic Institute	SVM HeaderParse 0.2
ABSTRACT	Emoticons are graphic representations of facial expressions that many e-mail users embed in their messages. These symbols are widely known and commonly recognized among computer-mediated communication (CMC) users, and they are described by most observers as substituting for the nonverbal cues that are missing from CMC in comparison to face-to-face communication. Their empirical impacts, however, are undocumented. An experiment sought to determine the effects of three common emoticons on message interpretations. Hypotheses drawn from literature on nonverbal communication reflect several plausible relationships between emoticons and verbal messages. The results indicate that emoticons ’ contributions were outweighed by verbal content, but a negativity effect appeared such that any negative message aspect—verbal or graphic—shifts message interpretation in the direction of the negative element.	SVM HeaderParse 0.2
YEAR	2001	INFERENCE
VENUE	Social Science Computer Review	INFERENCE
VENUE TYPE	JOURNAL	INFERENCE
PAGES	324--347	INFERENCE
VOLUME	19	INFERENCE
CITATIONS	60 found	ParsCit 1.0