Chapter 5 SOFTWARE PROCESS MODELLING: Socio-Technical Perspectives *
BibTeX
@MISC{Waterson_chapter5,
author = {Patrick Waterson and Stephan Weibelzahl and Dietmar Pfahl},
title = {Chapter 5 SOFTWARE PROCESS MODELLING: Socio-Technical Perspectives *},
year = {}
}
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Abstract
Abstract: In this chapter we describe how the socio-technical systems (STS) approach has been applied to the software process, as well as attempts that have been made to simulate and model the process as a whole. We also outline previous attempts to use socio-technical criteria and guidelines in order to make improvements to the process of constructing software. We first provide a broad outline of the STS approach followed by a number of examples drawn from the areas of COTS-based selection, the People Capability Maturity Model (P-CMM), competency programmes and process simulation. We conclude the chapter with a set of future research issues that are most likely to occupy researchers in the coming years. These issues are drawn partly from the theoretical literature within software engineering, as well as recent developments within industrial practice. Key words: Process modelling; simulation; software engineering education; socio-technical systems 1.
Keyphrases
software process modelling socio-technical perspective socio-technical system future research issue process modelling theoretical literature software engineering recent development competency programme industrial practice people capability maturity model key word cots-based selection broad outline previous attempt software engineering education socio-technical criterion sts approach software process process simulation
