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The Value of Bosses (2012)
| Venue: | NBER Working Papers 18317, National Bureau of Economic Research, Inc |
| Citations: | 5 - 1 self |
BibTeX
@INPROCEEDINGS{Lazear12thevalue,
author = {Edward P. Lazear and Kathryn L. Shaw and Christopher T. Stanton},
title = {The Value of Bosses},
booktitle = {NBER Working Papers 18317, National Bureau of Economic Research, Inc},
year = {2012}
}
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Abstract
How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10 % of boss quality with one who is in the upper 10 % of boss quality increases a team’s total output by more than would adding one worker to a nine member team. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.
