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Trust Strategies and Policies in Complex Socio-technical Safety-Critical Domains: An Analysis of the Air Traffic Management Domain (2007)
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| Venue: | BUCHS (EDS.), PROCEEDINGS OF THE 3RD INTERNATIONAL WORKSHOP ON RAPID INTEGRATION OF SOFTWARE ENGINEERING TECHNIQUES, RISE 2006, LNCS 4401, SPRINGER-VERLAG 2007 |
| Citations: | 1 - 1 self |
BibTeX
@INPROCEEDINGS{Felici07truststrategies,
author = {Massimo Felici},
title = {Trust Strategies and Policies in Complex Socio-technical Safety-Critical Domains: An Analysis of the Air Traffic Management Domain},
booktitle = {BUCHS (EDS.), PROCEEDINGS OF THE 3RD INTERNATIONAL WORKSHOP ON RAPID INTEGRATION OF SOFTWARE ENGINEERING TECHNIQUES, RISE 2006, LNCS 4401, SPRINGER-VERLAG 2007},
year = {2007},
pages = {51--65},
publisher = {}
}
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Abstract
The future development of Air Traffic Management (ATM), set by the ATM 2000+ Strategy, involves a structural revision of ATM processes, a new ATM concept and a system approach for the ATM network. This requires ATM services to go through significant structural, operational and cultural changes that will contribute towards the ATM 2000+ Strategy. Moreover, from a technology viewpoint, future ATM services will employ new systems forming the emergent ATM architecture underlying and supporting the European Commission’s Single European Sky Initiative. Introducing safety relevant systems in ATM contexts requires us to understand the risk involved in order to mitigate the impact of possible failures. This paper is concerned with trust in technology. Technology innovation supports further (e.g., safety or performance) improvements, although there is often a lack of trust in changes. This paper argues that organizations need to identify trust strategies and policies supporting the delivery of technology innovation. Moreover, the identification of trust strategies and policies supports the understanding of subtle interactions between diverse, often competing, system objectives.
Keyphrases
trust strategy complex socio-technical safety-critical domain air traffic management domain technology innovation support european commission system approach new atm concept atm process possible failure future development subtle interaction air traffic management new system emergent atm architecture atm context future atm service technology viewpoint atm service introducing safety relevant system atm network system objective technology innovation structural revision single european sky initiative cultural change
