Perceived supervisor support: Contributions to perceived organizational support and employee retention (2002)
| Venue: | Journal of Applied Psychology |
| Citations: | 117 - 5 self |
BibTeX
@ARTICLE{Eisenberger02perceivedsupervisor,
author = {Robert Eisenberger and Florence Stinglhamber and Christian V and Ivan L. Sucharski and Linda Rhoades},
title = {Perceived supervisor support: Contributions to perceived organizational support and employee retention},
journal = {Journal of Applied Psychology},
year = {2002},
pages = {565--573}
}
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Abstract
Three studies investigated the relationships among employees ’ perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS–POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are identified with the organization, contribute to POS and, ultimately, to job retention.
