DMCA
Quality of experience in distributed interactive multimedia environments: toward a theoretical framework
| Venue: | Proc. ACM Multimedia MM |
| Citations: | 31 - 3 self |
BibTeX
@ARTICLE{Wu_qualityof,
author = {Wanmin Wu and Ahsan Arefin and Raoul Rivas and Klara Nahrstedt and Zhenyu Yang},
title = {Quality of experience in distributed interactive multimedia environments: toward a theoretical framework},
journal = {Proc. ACM Multimedia MM},
year = {}
}
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Abstract
The past decades have witnessed a rapid growth of Dis-tributed Interactive Multimedia Environments (DIMEs). De-spite their intensity of user-involved interaction, the exist-ing evaluation frameworks remain very much system-centric. As a step toward the human-centric paradigm, we present a conceptual framework of Quality of Experience (QoE) in DIMEs, to model, measure, and understand user experience and its relationship with the traditional Quality of Service (QoS) metrics. A multi-displinary approach is taken to build up the framework based on the theoretical results from var-ious fields including psychology, cognitive sciences, sociol-ogy, and information technology. We introduce a mapping methodology to quantify the correlations between QoS and QoE, and describe our controlled and uncontrolled stud-ies as illustrating examples. The results present the first deep study to model the multi-facet QoE construct, map the QoS-QoE relationship, and capture the human-centric quality modalities in the context of DIMEs.
Keyphrases
distributed interactive multimedia environment theoretical framework mapping methodology qos-qoe relationship multi-displinary approach human-centric paradigm cognitive science user-involved interaction dis-tributed interactive multimedia environment multi-facet qoe construct human-centric quality modality conceptual framework exist-ing evaluation framework uncontrolled stud-ies var-ious field first deep study information technology rapid growth illustrating example theoretical result traditional quality past decade
