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General Terms

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by Gilly Leshed , Phoebe Sengers
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BibTeX

@MISC{Leshed_generalterms,
    author = {Gilly Leshed and Phoebe Sengers},
    title = {General Terms},
    year = {}
}

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Abstract

This paper examines the relationship between experiences of busyness in everyday life and the use of productivity tools, including planners, calendars and to-do lists. Field study findings demonstrate that American individuals across a demographic range have internalized a cultural emphasis of busyness as a moral value to construct positive identities as busy individuals. At the same time, they strug-gle with a sense of conflict around busyness, reflected in real-life experiences of clashing priorities, fantasies of downtime, and struggles with anxiety, guilt, and loss of control. Our findings also point to the ways digital and non-digital productivity tools are embedded in experiences and coping practices around busyness. Grounded in our obser-vations we propose design principles for productivity tools that support users ’ identities as busy people but also address some of the perils of the American busyness ethic. Author Keywords Busyness, productivity tools, qualitative field study.

Keyphrases

general term    productivity tool    user identity    real-life experience    non-digital productivity tool    to-do list    positive identity    american busyness ethic    demographic range    everyday life    cultural emphasis    design principle    busy individual    busy people    moral value    field study finding    american individual    author keywords busyness    qualitative field study   

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