A Product Customization Module Based on Adaptation Operators for CBR Systems in E-Commerce Environments (2000)
| Venue: | 5th European Workshop on Case-Based Reasoning |
| Citations: | 3 - 1 self |
BibTeX
@INPROCEEDINGS{Schmitt00aproduct,
author = {Sascha Schmitt and Rainer Maximini and Gerhard Landeck and Gerhard L and Jörg Hohwiller},
title = {A Product Customization Module Based on Adaptation Operators for CBR Systems in E-Commerce Environments},
booktitle = {5th European Workshop on Case-Based Reasoning},
year = {2000},
publisher = {Springer Verlag}
}
Bookmark
 |
 |
 |
 |
 |
 |
OpenURL
Abstract
. Existing electronic shops based on CBR technology allow customers to search for adequate products by only specifying the attributes for the products in a fuzzy way. Unfortunately, most electronic shops do not further support customers after the retrieval step. However, especially configurable products could be customized at this stage. Based on the approach of interactive adaptation operators, we present a flexible system architecture for a customization module which can be easily integrated in electronic shops. Our approach of a modular adaptation concept is implemented and currently tested within the ESPRIT project WEBSELL 1 1 Introduction CBR technology becomes more and more important in e Commerce scenarios, especially in online shops on the Internet or CDR OM catalogs. CBR systems can be used to support electronic sales intelligently, which can be seen by the growing number of CBR applications on the Internet (e.g., real estates 2 ,last minute flights 3 ,...
