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RosterBuilder - An Architecture for an Integrated Airline Rostering Framework (2002)
BibTeX
@MISC{Doerner02rosterbuilder-,
author = {Karl Doerner and Gabriele Kotsis and Christine Strauss},
title = { RosterBuilder - An Architecture for an Integrated Airline Rostering Framework },
year = {2002}
}
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Abstract
Rostering is a crucial planning process in an airline’s overall scheduling hierarchy. Besides addressing the issues of crew utilisation and crew costs (which represent two of the major expenses in running an airline), a rostering tool must also cover the question of quality requirements. The quality of service can be improved by having the rostering tool take into consideration the skills of individual flight attendants during the rostering process. The quality of work life that an individual employee enjoys depends on his or her ability to participate in the rostering process. To an extent, this participation involves the employee's ability to determine his or her own work schedule, which in turn also impacts his or her job performance. Timely and ubiquitous access to rostering information therefore represents a crucial benefit for employees, as it enables them to not only query data on schedules, but also to submit their preferences at all times and in any place. In this paper, we present the architecture for RosterBuilder, a sample framework for flexible rostering at airlines and show how RosterBuilder can be integrated into modern computing and communication environments. We focus on deriving functional requirements that apply to most airlines using a rostering concept and specify those requirements in use case diagrams that follow the UML formalism. Our analysis considers the user groups that are involved: crew members, crew assigners and crew operators. Considering
Keyphrases
integrated airline rostering framework information therefore rostering process crew cost quality requirement crew operator uml formalism modern computing airline overall scheduling hierarchy job performance individual flight attendant use case ubiquitous access user group individual employee crew member rostering concept work life flexible rostering sample framework crucial planning process work schedule crucial benefit communication environment crew utilisation major expense functional requirement
