Taking Email to Task: The Design and Evaluation of a Task Management Centered Email Tool

DMCA

Taking Email to Task: The Design and Evaluation of a Task Management Centered Email Tool (2003)

Cached

Download Links

Other Repositories/Bibliography

DBLP

by Victoria Bellotti , Nicolas Ducheneaut , Mark Howard , Ian Smith

Citations:

199 - 5 self

BibTeX

@INPROCEEDINGS{Bellotti03takingemail,
    author = {Victoria Bellotti and Nicolas Ducheneaut and Mark Howard and Ian Smith},
    title = {Taking Email to Task: The Design and Evaluation of a Task Management Centered Email Tool},
    booktitle = {},
    year = {2003},
    pages = {345--352},
    publisher = {ACM Press}
}

OpenURL

Abstract

Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users ’ evolving practices. The Taskmaster system narrows this gap by recasting email as task management and embedding task-centric resources directly in the client. In this paper, we describe the field research that inspired Taskmaster and the principles behind its design. We then describe how user studies conducted with “live ” email data over a two-week period revealed the value of a task-centric approach to email system design and its potential benefits for overloaded users.

Keyphrases

task management centered email tool task management potential benefit task-centric approach field research recent year overloaded user live email data task-centric resource system design central role taskmaster system email tool feature user study two-week period

DMCA