Augmenting Organizational Memory: A Field Study of Answer Garden (1994)
Cached
Download Links
- [www.ai.mit.edu]
- [www.ics.uci.edu]
- [www.eecs.umich.edu]
- DBLP
Other Repositories/Bibliography
by
Mark S. Ackerman
| Venue: | ACM TRANSACTIONS ON INFORMATION SYSTEMS |
| Citations: | 178 - 9 self |
BibTeX
@INPROCEEDINGS{Ackerman94augmentingorganizational,
author = {Mark S. Ackerman},
title = {Augmenting Organizational Memory: A Field Study of Answer Garden},
booktitle = {ACM TRANSACTIONS ON INFORMATION SYSTEMS},
year = {1994},
pages = {243--252},
publisher = {ACM Press}
}
Years of Citing Articles
Bookmark
 |
 |
 |
 |
 |
 |
OpenURL
Abstract
... This article presents Answer Garden, a system for growing organizational memory. The article describes the system and its underlying implementation. It then presents findings from a field study of Answer Garden. The article discusses the usage data and qualitative evaluations from the field study, and then draws a set of lessons for next-generation organizational memory systems.
