Studying Cooperation and Conflict between Authors with History Flow Visualizations

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Studying Cooperation and Conflict between Authors with History Flow Visualizations (2004)

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by Fernanda B. Viégas , Martin Wattenberg , Kushal Dave

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350 - 9 self

BibTeX

@INPROCEEDINGS{Viégas04studyingcooperation,
    author = {Fernanda B. Viégas and Martin Wattenberg and Kushal Dave},
    title = {Studying Cooperation and Conflict between Authors with History Flow Visualizations},
    booktitle = {},
    year = {2004},
    pages = {575--582},
    publisher = {ACM Press}
}

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Abstract

The Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.

Keyphrases

history flow visualization collaborative situation wiki context antisocial behavior online collaborative social space wiki web site community surveillance visualization tool several collaboration pattern statistical analysis new exploratory data analysis tool powerful style

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