DMCA
Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research (2000)
| Venue: | Journal of Management |
| Citations: | 378 - 1 self |
BibTeX
@ARTICLE{Podsakoff00organizationalcitizenship,
author = {Philip M. Podsakoff and Scott B. Mackenzie and Julie Beth Paine and Daniel G. Bachrach},
title = {Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research},
journal = {Journal of Management},
year = {2000},
pages = {513--563}
}
Share
 |
 |
 |
 |
||
OpenURL
Abstract
The rapid growth of research on organizational citizenship be-haviors (OCBs) has resulted in some conceptual confusion about the nature of the construct, and made it difficult for all but the most avid readers to keep up with developments in this domain. This paper critically examines the literature on organizational citizenship behavior and other, related constructs. More specifically, it: (a) explores the conceptual similarities and differences between the various forms of “citizenship ” behavior constructs identified in the literature; (b) sum-marizes the empirical findings of both the antecedents and conse-quences of OCBs; and (c) identifies several interesting directions for
Keyphrases
organizational citizenship behavior critical review empirical literature future research rapid growth conceptual similarity avid reader organizational citizenship be-haviors citizenship behavior construct several interesting direction conceptual confusion related construct empirical finding various form
