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Measuring the Impact of Organizational Social Web Site Usage on Work Performance: A Multilevel Model (2011)
| Venue: | In Proceedings of the International Conference on Information Systems (ICIS |
| Citations: | 4 - 1 self |
BibTeX
@INPROCEEDINGS{Raeth11measuringthe,
author = {Philip Raeth and Maurice Kügler and Stefan Smolnik},
title = {Measuring the Impact of Organizational Social Web Site Usage on Work Performance: A Multilevel Model},
booktitle = {In Proceedings of the International Conference on Information Systems (ICIS},
year = {2011}
}
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Abstract
This paper describes the development of a multilevel model for investigating the impact of organizational social web site (SWS) usage on individual and team performance. Despite the SWS focus on collective phenomena – such as crowd sourcing and collective intelligence – previous research on SWS usage in general does not investigate it as a multilevel phenomenon. Our paper addresses this gap by drawing on existing guidelines for multilevel theorizing. We thus propose that SWS usage impacts individual and team performance through its improved collaboration capabilities. Organizational learning and social capital theories serve as the theoretical foundation. Ultimately, we present a multilevel model as the foundation for future empirical research on SWS usage’s impact on individual and team performance. Our research’s contribution lies in the theoretical derivation of a multilevel model.
Keyphrases
multilevel model organizational social web site usage team performance work performance sw usage impact organizational social web site multilevel theorizing multilevel phenomenon social capital theory sw usage theoretical derivation research contribution organizational learning collective intelligence previous research future empirical research collective phenomenon improved collaboration capability theoretical foundation crowd sourcing sw focus
