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Assessment of learner satisfaction with asynchronous electronic learning systems (2003)
| Venue: | Information & Management |
| Citations: | 78 - 1 self |
BibTeX
@MISC{Wang03assessmentof,
author = {Yi-Shun Wang},
title = { Assessment of learner satisfaction with asynchronous electronic learning systems},
year = {2003}
}
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Abstract
The electronic learning (e-learning) literature has not addressed the measurement of learner satisfaction with asynchronous elearning systems. Current models for measuring user satisfaction (US) and students’ evaluation of teaching effectiveness (SETE) are perceived as inapplicable as they are targeted primarily towards either organizational information systems or classroom education environment. My study developed a comprehensive model and instrument for measuring learner satisfaction with asynchronous e-learning systems. The procedures used in conceptualizing the survey, generating items, collecting data, and validating the multiple-item scale are described. This study carefully examined evidence of reliability, content validity, criterion-related validity, convergent validity, discriminant validity, and nomological validity by analyzing data from a sample of 116 adult respondents. The norms of the instrument were then developed, and the potential applications for practitioners and researchers explored. Finally, this paper discusses limitations of the work. The empirically validated instrument should be useful to other researchers in developing and testing their e-learning theories.
Keyphrases
learner satisfaction validated instrument organizational information system classroom education environment convergent validity multiple-item scale student evaluation e-learning theory adult respondent electronic learning criterion-related validity user satisfaction current model nomological validity asynchronous e-learning system comprehensive model potential application discriminant validity content validity
