BibTeX
@MISC{Bebensee10supervisors,
author = {Thomas Bebensee and Dr. Ir. Remko Helms and Dr. Marco Spruit},
title = {Supervisors},
year = {2010}
}
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Abstract
Web 2.0 applications aim at improving collaboration and interaction between people. These two activities are also important aspects of knowledge management (KM), known as the “socialization” approach. So applying Web 2.0 applications to KM promises to support and improve sharing and creation of knowledge. Yet, little research examining the impact of Web 2.0 on KM has been conducted. The research at hand examines the suitability and impact of Web 2.0 applications on KM in organizations by conducting two extensive exploratory case studies involving 11 interviews with key personnel of two student-run organizations. These organizations were selected for the research as their members are considered to have a notably inquisitive and open mind towards new technologies. It is investigated how Web 2.0 applications may match different KM practices and a framework for categorizing and discussing these applications is proposed. In addition, an impact model describing how Web 2.0 principles may impact different aspects of KM is created from the findings of the case studies. The findings show how Web 2.0 applications can be used for a number of KM practices mostly
