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Investigating behavioral variability in Web search (2007)
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Venue: | In Proc. WWW |
Citations: | 115 - 36 self |
Citations
1899 |
Binary codes capable of correcting deletions, insertions and reversals. Sov Phys Dokl 1966;10:707–10
- Levenshtein
(Show Context)
Citation Context ...hat would allow comparisons of interaction behaviors to be conducted. We modified a method used in related work [6], that represented trails as strings, and then compute the Levenshtein Distance (LD) =-=[18]-=- between trails represented in this way. LD is a method for judging the closeness of two arbitrary length strings based upon the number of insertions, deletions, and substitutions necessary to convert... |
525 |
Information Seeking in Electronic Environments
- Marchionini
- 1995
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Citation Context ...conclude.s2. PREVIOUS WORK Information-seeking behavior has been studied extensively by the library and information science communities, mainly through the development of models of the search process =-=[1, 21]-=-. In this research, behaviors are often studied as part of a search driven by the desire to complete a task. The task can affect users’ ability to formulate queries and interact effectively [4]. Other... |
417 |
The design of browsing and berrypicking techniques for the online search interface
- Bates
- 1998
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Citation Context ...conclude.s2. PREVIOUS WORK Information-seeking behavior has been studied extensively by the library and information science communities, mainly through the development of models of the search process =-=[1, 21]-=-. In this research, behaviors are often studied as part of a search driven by the desire to complete a task. The task can affect users’ ability to formulate queries and interact effectively [4]. Other... |
316 |
Understanding user goals in web search
- Rose, Levinson
- 2004
(Show Context)
Citation Context ...arch engines over a period of time [35], and to consider what people find relevant to common queries across individuals [37]. Even when researchers supplement the query log analysis with user surveys =-=[32]-=- these studies are still limited to searches that involve search engines omitting many of post-query activities. Other applications of these logs have been in the prediction patterns of search on temp... |
268 | Characterizing Browsing Strategies in the World-Wide Web
- Catledge, Pitkow
- 1995
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Citation Context ...Other applications of these logs have been in the prediction patterns of search on temporal patterns of query refinement [17], or the use of these logs in query suggestion [16]. Web site log analysis =-=[6]-=- addresses a broader class of Web search behaviors but conflates undirected browsing behaviors and search. There has been extensive work on mining and predicting interaction patterns from interaction ... |
268 | Real life, real users, and real needs: a study and analysis of user queries
- Jansen, Spink, et al.
- 2000
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Citation Context ...nalyzing within-user variability. Other studies have examined Web logs to determine what users are doing during Web search activities. In the search domain this analysis has generally used query logs =-=[15]-=- to gain insight into the types of information people search for and a cursory understanding of how people search. Query logs have been used to address questions such as the repetition of queries to s... |
258 | Generating query substitutions
- Jones, Rey, et al.
- 2006
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Citation Context ...y of post-query activities. Other applications of these logs have been in the prediction patterns of search on temporal patterns of query refinement [17], or the use of these logs in query suggestion =-=[16]-=-. Web site log analysis [6] addresses a broader class of Web search behaviors but conflates undirected browsing behaviors and search. There has been extensive work on mining and predicting interaction... |
236 | In The perfect search engine is not enough: A study of orienteering behavior in directed search (pp. 415–422). Paper presented at the CHI 2004, 24–29 April
- Teevan, Alvarado, et al.
- 2004
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Citation Context ...consistent behavior, we have a chance to adapt user interfaces to take advantage of predicted behavior. Through the research in areas such as information foraging [27], sensemaking [33], orienteering =-=[25,36]-=- search interface design [8], and information visualization [2], the research community is at the forefront of developing search technology that serves a diverse range of purposes. However, large-scal... |
207 | Footprints: history-rich tools for information foraging
- Wexelblat, Maes
- 1999
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Citation Context ...a range of implications in areas such as the design of search interfaces, predictive document retrieval [19], and user modeling [31]. Although there has been related research on examining user trails =-=[40]-=-, studying browsing behavior within Web sites [14], developing user and task models [11], and investigating individual differences in user behavior [10], this is the first study to focus explicitly on... |
205 | Mining longest repeating subsequences to predict world wide web surfing
- Pitkow, Pirolli
- 1999
(Show Context)
Citation Context ...esses a broader class of Web search behaviors but conflates undirected browsing behaviors and search. There has been extensive work on mining and predicting interaction patterns from interaction logs =-=[29]-=- and some research on studying user behavior [34,39]. Part of this research has been the development of a universal law of surfing [14] that suggests user navigation patterns are quite consistent with... |
189 |
The cost structure of sensemaking
- Russell, Stefik, et al.
- 1993
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Citation Context ...model and identify consistent behavior, we have a chance to adapt user interfaces to take advantage of predicted behavior. Through the research in areas such as information foraging [27], sensemaking =-=[33]-=-, orienteering [25,36] search interface design [8], and information visualization [2], the research community is at the forefront of developing search technology that serves a diverse range of purpose... |
175 |
Web search behavior of Internet experts and newbies
- H€olscher, Strube
- 2000
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Citation Context ...ormation target. However, cognitive styles may not be the only contributor to differences in interaction behavior. 4.2.3. The average domain variance per query was .14 (SD = .08). Hölscher and Strube =-=[13]-=- conducted a study of search behaviors, A high domain variance implies that participants had to visit a and found that people’s background, knowledge of the Web, and diverse range of domains to find t... |
173 | In Using information scent to model user information needs and actions on the Web (pp
- Chi, Pirolli, et al.
- 2001
(Show Context)
Citation Context ...vior such as SNIF-ACT [28] to derive a theoretically grounded set of Web site design principles, or the use of information scent to predict surfing patterns of users looking for information on a site =-=[7]-=-. Although there are commonalities with information foraging research, our study specifically addresses behavioral variability not fully handled in the foraging literature. The very need for users to ... |
166 | Strong regularities in world wide web surfing
- Huberman, Pirolli, et al.
- 1998
(Show Context)
Citation Context ...n of search interfaces, predictive document retrieval [19], and user modeling [31]. Although there has been related research on examining user trails [40], studying browsing behavior within Web sites =-=[14]-=-, developing user and task models [11], and investigating individual differences in user behavior [10], this is the first study to focus explicitly on behavioral variability in Web search. In this inv... |
127 |
In Orienteering in an information landscape: How information seekers get from here to there (pp. 438–445). Paper presented at the
- O’Day, Jeffries
- 1993
(Show Context)
Citation Context ...consistent behavior, we have a chance to adapt user interfaces to take advantage of predicted behavior. Through the research in areas such as information foraging [27], sensemaking [33], orienteering =-=[25,36]-=- search interface design [8], and information visualization [2], the research community is at the forefront of developing search technology that serves a diverse range of purposes. However, large-scal... |
120 | Patterns of search: analyzing and modeling web query refinement
- Lau, Horvitz
- 1999
(Show Context)
Citation Context ...o searches that involve search engines omitting many of post-query activities. Other applications of these logs have been in the prediction patterns of search on temporal patterns of query refinement =-=[17]-=-, or the use of these logs in query suggestion [16]. Web site log analysis [6] addresses a broader class of Web search behaviors but conflates undirected browsing behaviors and search. There has been ... |
113 |
Guided Tours and Tabletops: Tools for Communicating in a Hypertext Environment
- Trigg
- 1988
(Show Context)
Citation Context ...the variance and represents interaction is highly consistent or highly variable. Examples of this the amount of time taken to traverse the search trail. support could be the provision of guided tours =-=[38]-=-, the use of teleportation to facilitate rapid access to frequently visited destinations [36], or query segmentation for tailored search engine training or ranking operations. 9 In adition, Cronbach’s... |
106 |
Stereotypes and User Modeling
- Rich
- 1989
(Show Context)
Citation Context ...e interaction flow or information targeted) given a user or a query has a range of implications in areas such as the design of search interfaces, predictive document retrieval [19], and user modeling =-=[31]-=-. Although there has been related research on examining user trails [40], studying browsing behavior within Web sites [14], developing user and task models [11], and investigating individual differenc... |
104 | Revisitation Patterns in World Wide Web Navigation
- Tauscher, Greenberg
- 1997
(Show Context)
Citation Context ... conflates undirected browsing behaviors and search. There has been extensive work on mining and predicting interaction patterns from interaction logs [29] and some research on studying user behavior =-=[34,39]-=-. Part of this research has been the development of a universal law of surfing [14] that suggests user navigation patterns are quite consistent within given Web sites, short surfing sessions are prefe... |
83 |
Individual differences in human-computer interaction
- Egan
- 1988
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Citation Context ... been related research on examining user trails [40], studying browsing behavior within Web sites [14], developing user and task models [11], and investigating individual differences in user behavior =-=[10]-=-, this is the first study to focus explicitly on behavioral variability in Web search. In this investigation we wanted to characterize differences in the interaction styles of users, and better unders... |
71 | Off the beaten tracks: exploring three aspects of web navigation
- Weinreich, Obendorf, et al.
- 2006
(Show Context)
Citation Context ... conflates undirected browsing behaviors and search. There has been extensive work on mining and predicting interaction patterns from interaction logs [29] and some research on studying user behavior =-=[34,39]-=-. Part of this research has been the development of a universal law of surfing [14] that suggests user navigation patterns are quite consistent within given Web sites, short surfing sessions are prefe... |
70 | Information scent as a driver of Web behavior graphs: results of a protocol analysis method for Web usability
- Card, Pirolli, et al.
- 2001
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Citation Context ...[4]. Other factors such as domain-specific search knowledge can have a marked effect on search behavior when performing specific tasks such as online shopping and healthcare research [3]. Card et al. =-=[5]-=- conducted a user study investigating the effect of information scent (i.e., visual and linguistic cues pertaining to a distal object’s information value) on user navigation behavior. They found that ... |
66 | Exploring the Web with Reconnaissance Agents
- Lieberman, Fry, et al.
- 2001
(Show Context)
Citation Context ... patterns in terms of the interaction flow or information targeted) given a user or a query has a range of implications in areas such as the design of search interfaces, predictive document retrieval =-=[19]-=-, and user modeling [31]. Although there has been related research on examining user trails [40], studying browsing behavior within Web sites [14], developing user and task models [11], and investigat... |
65 |
Personalised Search
- PITKOW, SCHUTZE, et al.
- 2002
(Show Context)
Citation Context ... behavior for different assigned tasks. The effect of the individual differences between users has been considered for some time in personalizing search to align better with individual user interests =-=[30]-=-. Research in cognitive and differential psychology [9], user modeling [31], and interface design [23], have all focused on eliciting information about individual users to improve system design. These... |
60 | SNIF-ACT: A model of information foraging on the World Wide Web
- Pirolli, Fu
- 2003
(Show Context)
Citation Context ...rmation foraging theory [27] has gone a long way toward characterizing search behavior, but has mainly focused on the development of cognitive-perceptual simulations of user behavior such as SNIF-ACT =-=[28]-=- to derive a theoretically grounded set of Web site design principles, or the use of information scent to predict surfing patterns of users looking for information on a site [7]. Although there are co... |
56 | Conversational techniques in the study and practice of education
- Pask
- 1976
(Show Context)
Citation Context ...interaction between the test queries. individuals consistently to adopt a particular type of information processing strategy) appeared to influence search behavior. Through user experimentation, Pask =-=[26]-=- identified two cognitive styles – holist and serialist – that can be used to classify individuals based on their learning strategy. Holists are cognitively complex, tend to exhibit a global approach ... |
41 |
Domain-specific search strategies for the effective retrieval of healthcare and shopping information
- Bhavnani
(Show Context)
Citation Context ...ract effectively [4]. Other factors such as domain-specific search knowledge can have a marked effect on search behavior when performing specific tasks such as online shopping and healthcare research =-=[3]-=-. Card et al. [5] conducted a user study investigating the effect of information scent (i.e., visual and linguistic cues pertaining to a distal object’s information value) on user navigation behavior.... |
41 | User analysis in HCI - the historical lessons from individual differences research
- Dillon, Watson
- 1996
(Show Context)
Citation Context ...e individual differences between users has been considered for some time in personalizing search to align better with individual user interests [30]. Research in cognitive and differential psychology =-=[9]-=-, user modeling [31], and interface design [23], have all focused on eliciting information about individual users to improve system design. These techniques have generally required access to the users... |
41 | SmartBack: Supporting users in back navigation
- Milic-Frayling, Jones, et al.
- 2004
(Show Context)
Citation Context ...rded information such as query-terms, dwell times, and commonly selected branching information [34]. Enhanced back buttons can be added to the browser to return users to branch points or result pages =-=[22]-=-. More data than was available in this study is required to recommend the support to offer at the intersections between these incorporated into a model for estimating the variability of a user’s two d... |
40 | Fast, Flexible Filtering with Phlat: Personal Search and Organization Made Easy
- Cutrell, Robbins, et al.
- 2006
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Citation Context ...hance to adapt user interfaces to take advantage of predicted behavior. Through the research in areas such as information foraging [27], sensemaking [33], orienteering [25,36] search interface design =-=[8]-=-, and information visualization [2], the research community is at the forefront of developing search technology that serves a diverse range of purposes. However, large-scale commercial search engines ... |
38 | Information seeking and mediated searching. Part 4. Cognitive styles in information seeking
- Ford, Wilson, et al.
- 2002
(Show Context)
Citation Context ...ings emphasized the importance of research such as this and the importance of treating some users and queries differently. We begin this section by relating our findings to previous work. Ford et al. =-=[12]-=- conducted a study of 1 peoples’ search behaviors, and showed that cognitive styles (i.e., tendencies displayed by with the exception of time and number of query iterations, which exhibited no correla... |
33 |
History repeats itself: Repeat queries in Yahoo’s logs
- TEEVAN, ADAR, et al.
- 2006
(Show Context)
Citation Context ...nformation people search for and a cursory understanding of how people search. Query logs have been used to address questions such as the repetition of queries to search engines over a period of time =-=[35]-=-, and to consider what people find relevant to common queries across individuals [37]. Even when researchers supplement the query log analysis with user surveys [32] these studies are still limited to... |
29 |
Usability Engineering
- Neilsen
- 1993
(Show Context)
Citation Context ...n considered for some time in personalizing search to align better with individual user interests [30]. Research in cognitive and differential psychology [9], user modeling [31], and interface design =-=[23]-=-, have all focused on eliciting information about individual users to improve system design. These techniques have generally required access to the users in order to elicit information directly from t... |
27 | Beyond the commons: Investigating the value of personalizing web search. Workshop on New Technologies for Personalized Information Access - Teevan, Dumais, et al. - 2005 |
24 | Agents and GUI’s from Task Models
- Eisenstein, Rich
(Show Context)
Citation Context ...ument retrieval [19], and user modeling [31]. Although there has been related research on examining user trails [40], studying browsing behavior within Web sites [14], developing user and task models =-=[11]-=-, and investigating individual differences in user behavior [10], this is the first study to focus explicitly on behavioral variability in Web search. In this investigation we wanted to characterize d... |
23 |
B.B.: The Craft of Information Visualization: Readings and Reflections
- Shneiderman, Bederson
- 2003
(Show Context)
Citation Context ...ake advantage of predicted behavior. Through the research in areas such as information foraging [27], sensemaking [33], orienteering [25,36] search interface design [8], and information visualization =-=[2]-=-, the research community is at the forefront of developing search technology that serves a diverse range of purposes. However, large-scale commercial search engines have not yet been able to effective... |
14 |
How do people organize their desks
- Malone
- 1983
(Show Context)
Citation Context ...ge of observational studies is that they allow for a deep understanding of naturalistic search behavior. They have been used in a variety of ways from monitoring user interaction with paper documents =-=[20]-=- to users engaged in directed search activities [36]. However, these studies generally focus on small user samples and a limited number of contrived tasks. Our study uses rich interaction log data fro... |
6 |
Expertise, task complexity, and artificial intelligence: A conceptual framework
- Buckland, Florian
- 1991
(Show Context)
Citation Context ...ss [1, 21]. In this research, behaviors are often studied as part of a search driven by the desire to complete a task. The task can affect users’ ability to formulate queries and interact effectively =-=[4]-=-. Other factors such as domain-specific search knowledge can have a marked effect on search behavior when performing specific tasks such as online shopping and healthcare research [3]. Card et al. [5]... |