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Process Modeling for Process Improvement A Process Conformance Approach (1997)  (Make Corrections)  
Sigurd Thunem



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Abstract: There is a continuous pressure on organizations to improve their work processes. In order to improve these processes, knowledge about them is necessary. To support process improvement the organization should collect process data, transform process data into knowledge and then insert this knowledge back into the organization. (Update)

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BibTeX entry:   (Update)

@misc{ thunem-process,
  author = "Sigurd Thunem",
  title = "Process Modeling for Process Improvement - A Process Conformance Approach",
  url = "citeseer.ist.psu.edu/thunem97process.html" }
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Documents on the same site (http://www.idi.ntnu.no/grupper/su/index.php3?file=publ/INT-PUBL.php3&year=1997):   More
Teaching Process Improvement in an industry-oriented Course - Jaccheri, Lago (1996)   (Correct)
SPI frameworks: TQM, CMM, SPICE, ISO 9001, QIP Experiences and.. - Conradi   (Correct)
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