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A web services-enabled marketplace architecture for negotiation process management. Decision Support Systems
, 2005
"... As the eBusiness environment becomes more comprehensive and dynamic, negotiation processes among companies require more effective electronic support. Despite the progress in research on negotiation systems, the adoption of them has been slow in practice. In particular, the degree of automation achie ..."
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As the eBusiness environment becomes more comprehensive and dynamic, negotiation processes among companies require more effective electronic support. Despite the progress in research on negotiation systems, the adoption of them has been slow in practice. In particular, the degree of automation achieved in other areas of the business process management has increased the importance of automating negotiation processes to achieve more efficient business s process management. Since most business negotiations are in the context of corporate procurement or sales processes, inter-company negotiations must be approached from the business process perspective. However, virtually all of the previous studies on negotiation systems have focused on the decision making variables and paid little attention to realistic process management aspects. In this paper, we discuss the support and automation of business-to-business (B2B) negotiations from a process management perspective. We propose a Web Services-enabled marketplace architecture and refine it by adding component-oriented process composition for easy generation and modification of negotiation processes.
A Cooperative Intelligent Decision Support System . . .
, 2006
"... Traditional Decision Support Systems (DSS) give not enough possibilities of intervention to the user. These systems are reduced to an insular and very technical state in which the objective is not support decision but to dump data on the screen in the hope that the user will know what to do with. I ..."
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Cited by 9 (2 self)
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Traditional Decision Support Systems (DSS) give not enough possibilities of intervention to the user. These systems are reduced to an insular and very technical state in which the objective is not support decision but to dump data on the screen in the hope that the user will know what to do with. In complex situations, decision is not structured and it becomes primordial to design intelligent and cooperative systems allowing a joint resolution of problem based on dynamic sharing of the tasks between the user and the system and according to problems to be solved. In this perspective, we propose a cooperative architecture for intelligent decision support system. The framework embeds expert knowledge within the DSS to provide intelligent DSS using collaboration technologies by putting the decision maker effectively in the loop of the decision process. To this end, we used a structure based on domain and task conceptual modelling. Applicability and relevance of this model are illustrated through a case study where the system and the operator cooperate in decision problem which consists of identifying boiler defects, diagnosing and suggesting actions of cure.
20 An Overview of Future Challenges of Decision Support Technologies
"... Arguing that contemporary decision making needs to be tackled through a holistic perspective, in that the conceptual, methodological and application-oriented aspects of the problem have to be simultaneously taken into account, this paper provides an overview of challenges for the future development ..."
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Arguing that contemporary decision making needs to be tackled through a holistic perspective, in that the conceptual, methodological and application-oriented aspects of the problem have to be simultaneously taken into account, this paper provides an overview of challenges for the future development of decision support technologies and their integration in Intelligent Decision-Making Support Systems. Based on this discussion, and aiming at providing decision makers around the world with applications of enhanced performance, while, at the same time, addressing their communication and collaboration needs in an efficient and effective way, an advanced web-based decision making framework is proposed. Decision making is ubiquitous in the contemporary organizational processes. According to Simon (1977), it comprises three principal phases: identifying problematic situations or opportunities that call for decisions (intelligence phase), inventing or developing possible courses of action and testing of their feasibility
N-SITE: A DISTRIBUTED CONSENSUS BUILDING AND NEGOTIATION SUPPORT SYSTEM
"... This paper presents N-Site, a distributed consensus building and negotiation support system, which is used to provide geographically dispersed teams with agile access to a Web-based group decision support system. Four teams located in France, Mexico, the Ukraine, and the United States participated i ..."
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This paper presents N-Site, a distributed consensus building and negotiation support system, which is used to provide geographically dispersed teams with agile access to a Web-based group decision support system. Four teams located in France, Mexico, the Ukraine, and the United States participated in the N-Site project. Each team was required to research the problem using the World Wide Web (WWW). With this background, each team identified opportunities, threats and alternatives as a basis for developing a response to the Cuban Missile Crisis that confronted President Kennedy in October 1962. The strategic assessment model (SAM) (M. Tavana, J. Multi-Criteria Decision Anal. 11 (2002) 75–96; M. Tavana and S. Banerjee, Decision Sci. 26 (1995) 119–143.) was used by each team to choose a strategy that best fit the team’s perspective. SAM and WWW enabled the teams to evaluate strategic alternatives and build consensus based on a series of intuitive and analytical methods including environmental scanning, the analytic hierarchy process (AHP) and subjective probabilities. The WWW was used to achieve interaction among the international teams as they attempted to negotiate a decision framework and select a diplomatic response. The project was assessed with a Web-distributed survey instrument. This use of the WWW has implications for international diplomacy as well as global business.
A New Category of Business Negotiation Primitives for Bilateral Negotiation Agents and Associated Algorithm to Find Pareto Optimal Solutions
- Fourth IEEE International Workshop on Advanced Issues of E-Commerce and Web-Based Information Systems
, 2002
"... How to conduct automated business negotiation over the Internet is an important issue for agent research. In most bilateral negotiation models, two negotiation agents negotiate by sending proposals and counterproposals back and forth. Proposals and counterproposals usually use a set of negotiation p ..."
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How to conduct automated business negotiation over the Internet is an important issue for agent research. In most bilateral negotiation models, two negotiation agents negotiate by sending proposals and counterproposals back and forth. Proposals and counterproposals usually use a set of negotiation primitives to define the contents. These primitives deal with complete proposals or the whole negotiation process. With these primitives, a negotiation agent can issue a call-for-proposal (CFP), reject or accept the received proposal, propose a new proposal, or terminate the whole negotiation process. However, there is no primitive about individual attributes within proposals. In this paper, we propose a new category of negotiation primitives that have finer granularities than existing primitives do. They are in the attribute level instead of the proposal level, as other primitives are. These messages can help negotiation agents to find Pareto optimal solutions if both sides agree to use them. In order to eliminate non-Pareto optimal solutions, these primitives should be used before the actual negotiation (bargaining) begins. Pareto optimal solutions help both sides to reduce the negotiation effort and time, and these solutions are theoretically preferable to non-Pareto optimal solutions.
A Novel DSS Framework for E-government
"... There are various frameworks for decision support system (DSS) that have been formulated. Such frameworks describe the characteristics of DSS. In this paper a proposed effectiveness DSS framework for e-government is presented. This is done by integrating DSS components to support managers and decisi ..."
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There are various frameworks for decision support system (DSS) that have been formulated. Such frameworks describe the characteristics of DSS. In this paper a proposed effectiveness DSS framework for e-government is presented. This is done by integrating DSS components to support managers and decision makers in e-government. The structure of the proposed DSS framework is discussed. It is expected that the performance of proposed framework will be more effective than existing e-government systems.
A Process Memory Platform to Support Participatory Planning and Deliberation
, 2008
"... ii Acknowledgements Yesterday I was telling myself: “I will never be able to find the time to write my acknowledgements! ” I was in one of those 2-b-doctor moods, you know: loneliness, very negative moods, and feeling such as ‘I will never make it! ’ Anyway all this just to say that I am finally the ..."
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ii Acknowledgements Yesterday I was telling myself: “I will never be able to find the time to write my acknowledgements! ” I was in one of those 2-b-doctor moods, you know: loneliness, very negative moods, and feeling such as ‘I will never make it! ’ Anyway all this just to say that I am finally there, even if it seemed to be impossible, unreachable and enormously hard! And if I am there it is thanks to many ‘special ’ people I was so lucky to meet on my way. I want to thank Professor Dino Borri, for giving me the space, the freedom and support to develop as a student and to become the researcher that I am now. It has always been very important for me to have his consideration, and I really hope he will appreciate this work. I am immensely grateful to Grazia Concilio, who has been a friend other than one of my supervisors. Many people say that we are very similar, that we have even the same voice and way to talk (!). Well, this doesn’t surprise me, because we have shared every single step and thought that is part of this work, every single day,
AN EXPLORATION OF THE IMPACT OF SPEECH RECOGNITION TECHNOLOGIES ON GROUP EFFICIENCY AND EFFECTIVENESS DURING AN ELECTRONIC IDEA GENERATION SCENARIO
, 2006
"... Except where reference is made to the work of others, the work described in this dissertation is my own or was done in collaboration with my advisory committee. This dissertation does not include proprietary or classified information. ..."
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Except where reference is made to the work of others, the work described in this dissertation is my own or was done in collaboration with my advisory committee. This dissertation does not include proprietary or classified information.
E-government Frameworks Survey
"... This article presents survey of different e-government frameworks. After the new technologies that have been happened in the last decade therefore all countries move towards updating and developing their government into electronic government (egovernment). E-Government has become a global phenomenon ..."
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This article presents survey of different e-government frameworks. After the new technologies that have been happened in the last decade therefore all countries move towards updating and developing their government into electronic government (egovernment). E-Government has become a global phenomenon. There have been some great innovations in e-government over the last decade. Some governments compete for leadership in offering online services. In this paper more than evaluation criteria that determine the overall development of its e-government plan. The importance of citizen/end user satisfaction of the e-government e-services is a new parameter that affects e-government objectives. It is expected that the performance of e-government framework is more effective if and only if takes into its consideration.
A Distributed Architecture for Cooperative
"... Abstract—We consider, in this work, the paradigm of distributed decision-support systems, in which several decisionmakers who deal with partial, uncertain, and possibly exclusive information must reach a common decision. We propose, to this end, an integrated framework based on a distributed archite ..."
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Abstract—We consider, in this work, the paradigm of distributed decision-support systems, in which several decisionmakers who deal with partial, uncertain, and possibly exclusive information must reach a common decision. We propose, to this end, an integrated framework based on a distributed architecture where each decision-maker uses an individual cooperative intelligent support system allowing him to carry out his decision tasks. The individual cooperative intelligent DSS are viewed as a set of computer based tools integrating expert knowledge and using collaboration technologies that provide decision-maker with interactive capabilities to enhance his understanding and information base about options through use of models and data processing. The proposed framework is intended to be adapted to group learning using Computer-Mediated Communication technology.
