This paper examines the reliability of implicit feedback generated from clickthrough data in WWW search. Analyzing the users ’ decision process using eyetracking and comparing implicit feedback against manual relevance judgments, we conclude that clicks are informative but biased. While this makes the interpretation of clicks as absolute relevance judgments difficult, we show that relative preferences derived from clicks are reasonably accurate on average. Categories and Subject Descriptors

Learning general functional dependencies between arbitrary input and output spaces is one of the key challenges in computational intelligence. While recent progress in machine learning has mainly focused on designing flexible and powerful input representations, this paper addresses the complementary issue of designing classification algorithms that can deal with more complex outputs, such as trees, sequences, or sets. More generally, we consider problems involving multiple dependent output variables, structured output spaces, and classification problems with class attributes. In order to accomplish this, we propose to appropriately generalize the well-known notion of a separation margin and derive a corresponding maximum-margin formulation. While this leads to a quadratic program with a potentially prohibitive, i.e. exponential, number of constraints, we present a cutting plane algorithm that solves the optimization problem in polynomial time for a large class of problems. The proposed method has important applications in areas such as computational biology, natural language processing, information retrieval/extraction, and optical character recognition. Experiments from various domains involving different types of output spaces emphasize the breadth and generality of our approach.

This paper presents a novel approach for using clickthrough data to learn ranked retrieval functions for web search results. We observe that users searching the web often perform a sequence, or chain, of queries with a similar information need. Using query chains, we generate new types of preference judgments from search engine logs, thus taking advantage of user intelligence in reformulating queries. To validate our method we perform a controlled user study comparing generated preference judgments to explicit relevance judgments. We also implemented a real-world search engine to test our approach, using a modified ranking SVM to learn an improved ranking function from preference data. Our results demonstrate significant improvements in the ranking given by the search engine. The learned rankings outperform both a static ranking function, as well as one trained without considering query chains.

The paper is concerned with learning to rank, which is to construct a model or a function for ranking objects. Learning to rank is useful for document retrieval, collaborative filtering, and many other applications. Several methods for learning to rank have been proposed, which take object pairs as ‘instances ’ in learning. We refer to them as the pairwise approach in this paper. Although the pairwise approach offers advantages, it ignores the fact that ranking is a prediction task on list of objects. The paper postulates that learning to rank should adopt the listwise approach in which lists of objects are used as ‘instances’ in learning. The paper proposes a new probabilistic method for the approach. Specifically it introduces two probability models, respectively referred to as permutation probability and top k probability, to define a listwise loss function for learning. Neural Network and Gradient Descent are then employed as model and algorithm in the learning method. Experimental results on information retrieval show that the proposed listwise approach performs better than the pairwise approach.

This paper presents a method for learning a distance metric from relative comparison such as “A is closer to B than A is to C”. Taking a Support Vector Machine (SVM) approach, we develop an algorithm that provides a flexible way of describing qualitative training data as a set of constraints. We show that such constraints lead to a convex quadratic programming problem that can be solved by adapting standard methods for SVM training. We empirically evaluate the performance and the modelling flexibility of the algorithm on a collection of text documents. 1

This paper is concerned with learning to rank for information retrieval (IR). Ranking is the central problem for information retrieval, and employing machine learning techniques to learn the ranking function is viewed as a promising approach to IR. Unfortunately, there was no benchmark dataset that could be used in comparison of existing learning algorithms and in evaluation of newly proposed algorithms, which stood in the way of the related research. To deal with the problem, we have constructed a benchmark dataset referred to as LETOR and distributed it to the research communities. Specifically we have derived the LETOR data from the existing data sets widely used in IR, namely, OHSUMED and TREC data. The two collections contain queries, the contents of the retrieved documents, and human judgments on the relevance of the documents with respect to the queries. We have extracted features from the datasets, including both conventional features, such as term frequency, inverse document frequency, BM25, and language models for IR, and features proposed recently at SIGIR, such as HostRank, feature propagation, and topical PageRank. We have then packaged LETOR with the extracted features, queries, and relevance judgments. We have also provided the results of several state-ofthe-arts learning to rank algorithms on the data. This paper describes in details about LETOR.

Of growing interest in the area of improving the search experience is the collection of implicit user behavior measures (implicit measures) as indications of user interest and user satisfaction. Rather than having to submit explicit user feedback, which can be costly in time and resources and alter the pattern of use within the search experience, some research has explored the collection of implicit measures as an efficient and useful alternative to collecting explicit measure of interest from users. This research article describes a recent study with two main objectives. The first was to test whether there is an association between explicit ratings of user satisfaction and implicit measures of user interest. The second was to understand what implicit measures were most strongly associated with user satisfaction. The domain of interest was Web search. We developed an instrumented browser to collect a variety of measures of user activity and also to ask for explicit judgments of the relevance of individual pages visited and entire search sessions. The data was collected in a workplace setting to improve the generalizability of the results. Results were analyzed using traditional methods (e.g., Bayesian modeling and decision trees) as well as a new usage behavior pattern analysis (“gene analysis”). We found that there was an association between implicit measures of user activity and the user’s explicit satisfaction ratings. The best models for individual pages combined clickthrough, time spent on the search result page, and how a user exited a result or ended a search session (exit type/end action). Behavioral patterns (through the gene analysis) can also be used to predict user satisfaction for search sessions.

This paper examines the reliability of implicit feedback generated from clickthrough data and query reformulations in WWW search. Analyzing the users ’ decision process using eyetracking and comparing implicit feedback against manual relevance judgments, we conclude that clicks are informative but biased. While this makes the interpretation of clicks as absolute relevance judgments difficult, we show that relative preferences derived from clicks are reasonably accurate on average. We find that such relative preferences are accurate not only between results from an individual query, but across multiple sets of results within chains of query reformulations.

The paper is concerned with applying learning to rank to document retrieval. Ranking SVM is a typical method of learning to rank. We point out that there are two factors one must consider when applying Ranking SVM, in general a “learning to rank” method, to document retrieval. First, correctly ranking documents on the top of the result list is crucial for an Information Retrieval system. One must conduct training in a way that such ranked results are accurate. Second, the number of relevant documents can vary from query to query. One must avoid training a model biased toward queries with a large number of relevant documents. Previously, when existing methods that include Ranking SVM were applied to document retrieval, none of the two factors was taken into consideration. We show it is possible to make modifications in conventional Ranking SVM, so it can be better used for document retrieval. Specifically, we modify the “Hinge Loss ” function in Ranking SVM to deal with the problems described above. We employ two methods to conduct optimization on the loss function: gradient descent and quadratic programming. Experimental results show that our method, referred to as Ranking SVM for IR, can outperform the conventional Ranking SVM and other existing methods for document retrieval on two datasets.

Search engine click logs provide an invaluable source of relevance information, but this information is biased. A key source of bias is presentation order: the probability of click is influenced by a document’s position in the results page. This paper focuses on explaining that bias, modelling how probability of click depends on position. We propose four simple hypotheses about how position bias might arise. We carry out a large data-gathering effort, where we perturb the ranking of a major search engine, to see how clicks are affected. We then explore which of the four hypotheses best explains the real-world position effects, and compare these to a simple logistic regression model. The data are not well explained by simple position models, where some users click indiscriminately on rank 1 or there is a simple decay of attention over ranks. A ‘cascade ’ model, where users view results from top to bottom and leave as soon as they see a worthwhile document, is our best explanation for position bias in early ranks.