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125
Positive psychology in the workplace
- Journal of Adult Development
, 2010
"... Abstract An economy in a downward spiral, rising unemployment, anxieties about future job loss, lack of access to affordable health care, a crisis in the financial industry, and declining consumer confidence are among some of the challenges creating significant stress in the lives of workers and th ..."
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Abstract An economy in a downward spiral, rising unemployment, anxieties about future job loss, lack of access to affordable health care, a crisis in the financial industry, and declining consumer confidence are among some of the challenges creating significant stress in the lives of workers and their families. What impact are these stressors having on the day-to-day lives of people in the workplace? What role do concepts of positive psychology have in helping people to not only cope more effectively, but open their hearts and minds to move forward with newfound confidence, resilience, determination, hope, and vision for a better future? How can workers and their organizations create a more positive and proactive workplace that bridges economic and human goals? The purpose of this article is to examine these questions through an integrative analysis of conceptual and empirical approaches to positive organizational behavior and outcomes. Theory and research covering such areas as self-determining behavior patterns, emotional intelligence, psychologic capital, innovation, and workplace change are described, analyzed, and applied to individuals, groups, and the overall organizational system. These themes come together through the concept of a virtuous organization. These organizations have cultures infused with a strong ethical-moral foundation and leaders who bring out the best of their employees. Organizations of virtue strive to do well by doing good and strive to do good by doing well. These organizations succeed by having multiple bottom lines, not just economic ones. As such, they bridge the goals of economic development with human development.
Inquiry unplugged: building on Hackman’s potential perils of POB
- Journal of Organizational Behavior
"... Abstract In this rejoinder to Hackman's counterpoint piece on positive organizational behavior (POB), we again take a positive, inquiry approach. We address and build out each of his identified potential perils with the aim of accelerating the journey of POB understanding, research, and applic ..."
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Abstract In this rejoinder to Hackman's counterpoint piece on positive organizational behavior (POB), we again take a positive, inquiry approach. We address and build out each of his identified potential perils with the aim of accelerating the journey of POB understanding, research, and application.
Work Engagement of Malaysian Nurses: Exploring the Impact of Hope and Resilience
"... Abstract—The purpose of this study was to investigate the relationship between hope and resilience with work engagement. A total of 422 staff nurses working in three public hospitals in Peninsular Malaysia participated in this study. Statistical results using regression analysis revealed that hope a ..."
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Abstract—The purpose of this study was to investigate the relationship between hope and resilience with work engagement. A total of 422 staff nurses working in three public hospitals in Peninsular Malaysia participated in this study. Statistical results using regression analysis revealed that hope and resilience were positively related to work engagement. Possible reasons for these findings, as well as their implications and future research directions are discussed. T Keywords—hope, nurses, resilience, work engagement
Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance
- Journal of Management
, 2013
"... With a diverse sample (N = 231 paired responses) of employees from various organizations in Pakistan, the authors tested for the main effects of perceived organizational politics and psycho-logical capital on turnover intentions, job satisfaction, and supervisor-rated job performance. They also exam ..."
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With a diverse sample (N = 231 paired responses) of employees from various organizations in Pakistan, the authors tested for the main effects of perceived organizational politics and psycho-logical capital on turnover intentions, job satisfaction, and supervisor-rated job performance. They also examined the moderating influence of psychological capital in the politics–outcomes relationships. Results provided good support for the proposed hypotheses. While perceived orga-nizational politics was associated with all outcomes, psychological capital had a significant relationship with job satisfaction and supervisor-rated performance only. As hypothesized, the negative relationship of perceived organizational politics with job satisfaction and supervisor-rated performance was weaker when psychological capital was high. However, the result for turnover intentions was counter to expectations where the politics–turnover intention relation-ship was stronger when psychological capital was high.
Reflections on the Metamorphosis at Robben Island: The Role of Institutional Work and Positive Psychological Capital
"... You must be the change you wish to see in the world. Mahatma Gandhi Robben Island is known not only in South Africa but throughout the world as a place of exile, isolation, and sadness. For nearly 400 years, colonial and apartheid rulers banished those they regarded as political trou-blemakers, soci ..."
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You must be the change you wish to see in the world. Mahatma Gandhi Robben Island is known not only in South Africa but throughout the world as a place of exile, isolation, and sadness. For nearly 400 years, colonial and apartheid rulers banished those they regarded as political trou-blemakers, social outcasts, and the unwanted of society (for many years, it was a leper colony) to this rocky, 1,420-acre outcrop that sits just 7.4 miles from beautiful Cape Town. Yet, despite its horrific reputation, starting in the 1960s, the political prisoners on the island be-gan a journey at the psychological and political levels to turn this “hell hole ” into a symbol of freedom, per-sonal liberation, and hope for the future (see
AN EXAMINATION OF JOB ENGAGEMENT, TRANSFORMATIONAL LEADERSHIP, AND RELATED PSYCHOLOGICAL CONSTRUCTS by
"... Job engagement is an emerging psychological construct that purports to measure individuals ’ level of psychological presence at work. The concept has received attention in both the academic literature and in industry. In the academic literature three measures of engagement exist that were examined i ..."
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Job engagement is an emerging psychological construct that purports to measure individuals ’ level of psychological presence at work. The concept has received attention in both the academic literature and in industry. In the academic literature three measures of engagement exist that were examined in this research (Schaufeli, Britt, & Shirom). However, engagement has undergone little critical examination beyond factor analyses. This research sought to critically examine the concept of engagement as well as provide empirical evidence regarding its place in the nomological network of job attitudes. Both theoretically and empirically, engagement has been linked to personality and leadership variables; however, no research to date has attempted to examine all three concepts together. This research additionally sought to link engagement, personality, and leadership in a theoretically based model. Participants (N=382) at mid-sized financial institution completed a survey comprised of demographic items, attitude measures, a leadership measure, and a personality measure. Results indicated that the Schaufeli and Britt measures of engagement substantially overlap with job satisfaction and affective commitment; however, the Shirom measure (called vigor) is not redundant with job satisfaction
The Influence of Personality Traits and Resilience on Burnout among Customer Service Representatives in a Call Centre
"... ABSTRACT The aim of the study was to identify those personality traits and resilience factors that could influence the ability of Customer Service Representatives in a call centre to manage burnout effectively. A cross-sectional survey design was used and the sample consisted of 187 customer service ..."
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ABSTRACT The aim of the study was to identify those personality traits and resilience factors that could influence the ability of Customer Service Representatives in a call centre to manage burnout effectively. A cross-sectional survey design was used and the sample consisted of 187 customer service representatives from a call centre. The Big Five Personality Structure was utilised to measure personality traits by means of the International Personality Item Pool. The Resilience Scale and the Maslach Burnout Inventory (General Survey) were used to measure resilience and burnout respectively. By means of multiple stepwise regression analysis, significant linear relationships were identified between two of the Big Five personality factors, Conscientiousness, and Agreeableness, and several of the dimensions of burnout. Resilience was found to have a significant influence on two burnout dimensions, namely Cynicism/Depersonalisation and Professional Efficacy, respectively. The results are informative in terms of its use for future selection and development purposes of customer service representatives employed in call centres. 1Address for correspondence:
The Relationship between Positive Organizational Behavior with Job Satisfaction, Organizational Citizenship Behavior, and Employee Engagement
"... The concept of positive organizational behavior (POB) was introduced several years ago as a way to create competitive advantage. Therefore, organizations pay more attention to Positive Organizational Behavior due to the changing and competitive nature of organizations. And it becomes a major focus a ..."
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The concept of positive organizational behavior (POB) was introduced several years ago as a way to create competitive advantage. Therefore, organizations pay more attention to Positive Organizational Behavior due to the changing and competitive nature of organizations. And it becomes a major focus area for theory building, research, and application in psychology and now organizational behavior. This paper introduces the emergent concept of POB and its role in organizational work-related performance, and determines its relationship with job satisfaction, OCB, and employee‘s engagement. Statistical population of this survey includes the employees of a public organization in Iran, that a sample (N=108) of them were tested of the POB different states of hope, optimism, and resiliency and overall psychological capital. The findings generally support that POB has strong relationship with job satisfaction, OCB, and employee‘s engagement, and these relationships will be stronger when POB is high. This study adds to our understanding of positive organizational behavior‘s key-role in organization and work-related performances.