Abstract Internet users are assisted by means of distributed intelligent agents in the information gathering process to find the fittest information to their needs. In this paper we present a distributed intelligent agent model where the communication of the evaluation of the retrieved information among the agents is carried out by using linguistic operators based on the 2-tuple fuzzy linguistic representation as a way to endow the retrieval process with a higher flexibility, uniformity and precision. The 2-tuple fuzzy linguistic representation model allows to make processes of computing with words without loss of information.