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When using knowledge can hurt performance: The value of organizational capabilities in a management consulting company (2005)

by M Haas, M Hansen
Venue:Strategic Management Journal
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Article An Integrated Model to Explain How Corporate Social Responsibility Affects Corporate Financial Performance

by Chin-shien Lin, Ruei-yuan Chang, Van Thac Dang
"... www.mdpi.com/journal/sustainability ..."
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...SR activities will negatively affect firm financial performance [43].s2.4. Intellectual CapitalsIntellectual capital is one of the most important intangible resources for creating value for ascompany =-=[44,45]-=-. According to Brooking [46], intellectual capital is the combination of intangible assets,swhich enables the company to function. Stewart [47] defined intellectual capital as “packaged usefulsknowled...

THE INFLUENCE OF ALTRUISM, SELF EFFICACY AND TRUST ON KNOWLEDGE SHARING

by Eugene Okyere-Kwakye , Khalil Md , Nor , Seyyedali Ziaei
"... Abstract: The objective of this study was to investigate factors that influence knowledge sharing. Based on the Social Cognitive Theory, we developed a research model in which altruism and self efficacy had influence on knowledge sharing. In addition, drawing from previous studies, another construc ..."
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Abstract: The objective of this study was to investigate factors that influence knowledge sharing. Based on the Social Cognitive Theory, we developed a research model in which altruism and self efficacy had influence on knowledge sharing. In addition, drawing from previous studies, another construct i.e., trust was added to the research model. One hundred and twenty five questionnaires were distributed to administrators in one public university in Malaysia. Multiple regression was used to analyze the data. Findings of the study indicate that altruism and trust has an influence on individuals' behaviour to share knowledge. However, surprisingly self efficacy effect on knowledge sharing was not supported. Practical implications of these results were discussed.

KNOWLEDGE MANAGEMENT CAPABILITY AND FIRM PERFORMANCE: THE MEDIATING ROLE OF ORGANIZATIONAL AGILITY

by Hefu Liu , Dandan Song , Qian Huang , Zhao Cai
"... Abstract Implementing knowledge management capability (KMC) ..."
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Abstract Implementing knowledge management capability (KMC)

Managing Acquired Knowledge from Different Network Partners: The Role of Knowledge Management Systems

by Bernhard Moos
"... Abstract. One key asset of a firm is its knowledge stock comprising different knowledge domains (e.g., market, technological knowledge, etc.). This stock results from firm internal and/or external resources such as exchange partners (e.g. customers and R&D partners). The paper focuses on extern ..."
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Abstract. One key asset of a firm is its knowledge stock comprising different knowledge domains (e.g., market, technological knowledge, etc.). This stock results from firm internal and/or external resources such as exchange partners (e.g. customers and R&D partners). The paper focuses on external partners and explores for which knowledge domain the usage of knowledge management systems (KMS) regarding the management of acquired knowledge from them is beneficial or detrimental to the organization. Further, the importance of each type of partner for knowledge creation is demonstrated. Using data from 154 firms, the results show that (1) each type of partner contributes to most of the knowledge domains, (2) KMS facilitate the management of the knowledge stock of a firm excluding the domain of product knowledge, and (3) the usage of KMS for managing acquired knowledge has two faces depending on the type of knowledge and on the type of exchange partner.
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... the role of KMS usage for managing acquired knowledge for each combination of partner and domain. Social capital to different external exchange partners Customers Suppliers R&D partners Knowledge stock Market knowledge Technological knowledge Process knowledge Product knowledge Organizational knowledge Knowledge management systems usage for managing acquired knowledge Communities/ professional organization Friendship communities Fig. 1. Research Model 2.1 Knowledge Stock As described in Moos et al. [53] the knowledge stock of a firm represents the level of knowledge assets of an organization [33] and comprises different domains. Literature on inter-organizational cooperation emphasizes many categories of knowledge predominantly highlighting market and technological knowledge [e.g., 51]. Market knowledge is externally oriented and comprises knowledge about an organization’s external environment in terms of actual and potential future markets a firm is engaged in. It is also knowledge about industry information [67] and different partners [55]. Technological knowledge refers mostly to the technological competence of a firm [41] and to the ability to recognize new technologies [5]. Examp...

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by Jaider Vega-jurado, Antonio Gutiérrez-gracia, Ignacio Fernández-de-lucio
"... Does external knowledge sourcing matter for innovation? Evidence from the Spanish manufacturing industry ..."
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Does external knowledge sourcing matter for innovation? Evidence from the Spanish manufacturing industry

LINKING KNOWLEDGE SHARING AND EMPLOYEE CREATIVITY: DECOMPOSING KNOWLEDGE MODE AND IMPROVING THE MEASURE OF TACIT KNOWLEDGE SHARING

by Wei He , Vincent Cho , Cong Qi , Xin Xu , Feng Lu
"... Abstract Knowledge management (KM) ..."
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Abstract Knowledge management (KM)
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...quires close interactions in order to develop a shared understanding that helps individuals to utilize others’ distinctive knowledge (Hansen, 1999; Hansen, Mors, and Løvås, 2005; Lam, 2000). Contextual information being conveyed during the interactions is helpful for the recipients to meaningfully comprehend and accurately interpret the tacit knowledge of the senders. Moreover, experience sharing can help individuals to understand each others’ thinking process and develop corresponding “interpretive schemes” that facilitate the assimilation and interpretation of the tacit knowledge of others (Haas & Hansen, 2005; Hansen, 1999; Markus, 2001). Based on the above arguments, we adopt the latter viewpoint that tacit knowledge sharing is viable, although it would be costly and takes long time. When reviewing the literature in leading journals in the disciplines of strategic management, organizational studies, and information systems, it shows that scales measuring tacit knowledge sharing in existing research are largely fragmented and from different angles. Viewing tacit and explicit knowledge as two ends of a continuum, some measure the extent of tacitness of information/knowledge, such as whether it woul...

Online Journal of Applied Knowledge Management Effective collaboration and knowledge sharing in short vs. long term SD projects [Research in Progress]

by Michelle M Ramim , Bernard T Lichvar , 2013
"... Abstract Sharing knowledge has become a critical part of inter-enterprise collaboration. Knowledge ..."
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Abstract Sharing knowledge has become a critical part of inter-enterprise collaboration. Knowledge
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...ledge Management Volume 1, Issue 1, 2013 136 Knowledge Sharing Researchers have found that individuals are the prime movers of knowledge creation within organizations (Nonaka, 1994). In agreement with Nonaka (1994), other researchers suggested that knowledge sharing is key within organizations due to the increasing recognition that tacit knowledge provides individuals within a reference team or in other teams the ability to learn from each other (Haas & Hansen, 2005; Marouf, 2007). Quinn, Anderson, and Finkelstein (1996) suggested the value of knowledge increases as it is shared. Importantly, Haas and Hansen (2005) suggested that past knowledge-sharing research focused on causes and impediments, but not as much on how knowledge sharing results in individual or team performance. They also found that a limited amount of research has been conducted linking individual knowledge sharing to the organizational knowledge gained (Hass & Hansen, 2005). Grant (1996) identified knowledge sharing as one major challenge in organizational knowledge management. However, Nonaka and Konno (1998) suggested that organizational members could absorb new knowledge from their colleagues to be leveraged by organizations. Other ...

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...fication and integration of explicit and tacit knowledge, organizational leaders play an essential role (Nonaka and Takeuchi, 1995). This role is based on stimulating a firm’s members to voluntarily transfer and applying their talent and ongoing experience for knowledge creation and sustained organizational competitiveness (Yang, 2007, p. 530). Leaders should thus contribute to propel KM by encouraging experimentation PAGE 894 j JOURNAL OF KNOWLEDGE MANAGEMENTj VOL. 15 NO. 6 2011 and facilitating knowledge sharing through empowerment, coaching and trust (Bollinger and Smith, 2001; Roth, 2003; Haas and Hansen, 2005). A number of studies have analyzed organizational leaders from a KM perspective, although limited empirical evidence has been contributed showing relationships among KM processes, leadership and innovation. Following von Krogh et al. (2011), the studies regarding leadership in KM can basically be divided into style theory, and prescriptive theory for leadership action. The style theory holds the assumption that certain specific styles are more suitable than others for supporting KM activities, i.e. leaders should have certain qualities or behaviors, playing roles such as ‘‘innovator’’, ‘‘ment...

A REPRESENTATIONAL PERSPECTIVE

by Andrew Burton-jones, Camille Grange
"... Although there has been a great deal of research on why individuals adopt and use information systems, there is little research on what it takes for individuals to use information systems effectively. Motivated by the view that much of the impacts of information systems stem from how they are used, ..."
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Although there has been a great deal of research on why individuals adopt and use information systems, there is little research on what it takes for individuals to use information systems effectively. Motivated by the view that much of the impacts of information systems stem from how they are used, we propose a model to explain the nature and drivers of effective system usage. The model is designed to explain effective system usage in the context of an individual user employing any individual information system. In this context, we build on a theory of information systems known as representation theory to propose that effective system usage requires a user to engage in three activities: adaptation activities (adapting the system so that it provides better representations), learning activities (learning how to access the representations offered by the system), and verification activities (verifying the representations in the system as well as the real world domain being represented). The model suggests a set of factors that drive these activities, specifies how these activities drive effective usage, and proposes a link between effective usage and usersâ task performance. After specifying the model, we provide examples of how it could be used to explain the effective use of several types of information systems and we discuss how the model could be expanded to explain other contexts of use (e.g., multiple systems and multiple users) and to incorporate process forms of theorizing as well as variance forms of theorizing.

Addressing the Knowledge Acquisition-Application Problem

by Robert S. Huckman, Bradley R. Staats, Robert S. Huckman, Bradley R. Staats, We Thank Alexis Samuel, Vidya Sridhar, Sambuddha Deb , 2008
"... dedication of time and effort to this endeavor. This paper benefited from the thoughts and comments of ..."
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dedication of time and effort to this endeavor. This paper benefited from the thoughts and comments of
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...in experience on the probability of successful project delivery or quality performance for high and low levels of PMTF (one standard deviation above the mean and zero prior experience, respectively) (=-=Haas and Hansen 2005-=-; Hoetker 2007). Figures 2a and 2b present the impact of PM experience in related verticals and PM experience in unrelated verticals, respectively, on effort adherence for high and low values of PMTF....

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