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372
Review: information technology and organizational performance: an integrative model of IT business value
, 2004
"... Despite the importance to researchers, managers, and policy makers of how information technology (IT) contributes to organizational performance, there is uncertainty and debate about what we know and don’t know. A review of the literature reveals that studies examining the association between infor ..."
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Cited by 323 (3 self)
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Despite the importance to researchers, managers, and policy makers of how information technology (IT) contributes to organizational performance, there is uncertainty and debate about what we know and don’t know. A review of the literature reveals that studies examining the association between information technology and organizational performance are divergent in how they conceptualize key constructs and their interrelationships. We develop a model of IT business value based on the resource-based view of the firm that integrates the various strands of research into a single framework. We apply the integrative model to synthesize what is known about IT business value and guide future research by developing propositions and suggesting a research agenda. A principal finding is that IT is valuable, but the extent and dimensions are dependent upon internal and external factors, including complementary organizational resources of the firm and its trading partners, as well as the competitive and macro environment. Our analysis provides a blueprint to guide future research and facilitate knowledge accumulation and creation concerning the organizational performance impacts of information technology.
A Systems Approach to Conduct an Effective Literature Review in Support of
- Information Systems Research. Informing Science Journal
, 2006
"... This paper introduces a framework for conducting and writing an effective literature review. The target audience for the framework includes information systems (IS) doctoral students, novice IS researchers, and other IS researchers who are constantly struggling with the development of an effective l ..."
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Cited by 72 (6 self)
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This paper introduces a framework for conducting and writing an effective literature review. The target audience for the framework includes information systems (IS) doctoral students, novice IS researchers, and other IS researchers who are constantly struggling with the development of an effective literature-based foundation for a proposed research. The proposed framework follows the systematic data processing approach comprised of three major stages: 1) inputs (literature gathering and screening), 2) processing (following Bloom’s Taxonomy), and 3) outputs (writing the literature review). This paper provides the rationale for developing a solid literature review including detailed instructions on how to conduct each stage of the process proposed. The paper concludes by providing arguments for the value of an effective literature review to IS research.
An Analysis of Decision Support Systems Research: Preliminary Results
- Journal of Information Technology
, 2004
"... This paper reports the preliminary results of a project that is investigating the theoretic foundations of decision support systems (DSS). The project is principally motivated by a concern for the direction and relevance of DSS research. The main areas of research focus are the decision and judgemen ..."
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Cited by 65 (6 self)
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This paper reports the preliminary results of a project that is investigating the theoretic foundations of decision support systems (DSS). The project is principally motivated by a concern for the direction and relevance of DSS research. The main areas of research focus are the decision and judgement theoretic base of the discipline, the research strategies used in published articles, and the professional relevance of DSS research. The project will analyse DSS articles published in 17 selected journals from 1990 to 2002. This preliminary report is based on the analysis of 358 papers. The findings indicate that DSS research is dominated by positivist research (in particular laboratory experiments and surveys), is heavily influenced by the work of Herbert Simon, and has a healthy balance of theory and application, but, it is poorly grounded in judgement and decision-making research, and falls down in the identification of the nature of clients and users.
Past, present and future of mobile payments research: A literature review
- ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS
, 2007
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Framing the frameworks: a review of IT governance research
- Communications of the Association for Information Systems
, 2005
"... With the passage of the Sarbanes-Oxley Act in the United States in 2002, and an ever-increasing corporate focus on ensuring prudent returns on technology investments, the notion of IT governance became a major issue for both business practitioners and academics. Although the term “IT governance ” is ..."
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Cited by 40 (0 self)
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With the passage of the Sarbanes-Oxley Act in the United States in 2002, and an ever-increasing corporate focus on ensuring prudent returns on technology investments, the notion of IT governance became a major issue for both business practitioners and academics. Although the term “IT governance ” is a relatively new addition to the syntax of academic research, significant previous work is reported on IT decisions rights and IT loci of control, notions that are synonymous with the current understanding of IT governance. This paper presents a literature review for existing research in IT governance. A framework, named the Conceptual Framework For IT Governance Research is proposed to provide a logical structure for existing research results. Using this framework, we classify the previous literature on governance into two separate streams that follow parallel paths of advancement. A popular contemporary notion of IT governance is then presented, together with the argument that this new notion, by implicitly extending both streams of research, represents an initial amalgamation of the two paths of literature. We conclude that even with the consideration of contemporary structures, academicians and practitioners alike continue to explore the concept of IT governance in an attempt to find appropriate mechanisms to govern corporate IT decisions.
The shape of eParticipation: Characterizing an emerging research area’, Government Information Quarterly
, 2008
"... Abstract The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex endeavor because there is no generally agreed upon definition of ..."
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Cited by 36 (1 self)
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Abstract The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex endeavor because there is no generally agreed upon definition of the field, no clear overview of the research disciplines or methods it draws upon, and because the boundaries of the field are undecided. Using conventional literature review techniques, we identify 131 scientific articles considered important for the field's theoretical development. This sample provides the starting point for a grounded analysis leading to the development of an overview model: the field of eParticipation seen from a researcher's perspective. The model provides structure for understanding the emerging shape of the field as well as an initial indication of its content. It also provides the basis for developing research agendas for the future.
What is Online Learner Participation?: A Literature Review,
- Computers and Education,
, 2008
"... a b s t r a c t It is commonly argued that a key challenge for e-learning is to encourage learner participation. Even though this challenge has received increased attention by researchers, little effort has been put into developing a sound theoretical understanding of what online participation actu ..."
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Cited by 24 (0 self)
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a b s t r a c t It is commonly argued that a key challenge for e-learning is to encourage learner participation. Even though this challenge has received increased attention by researchers, little effort has been put into developing a sound theoretical understanding of what online participation actually is and how it may be studied empirically. This paper examines the conceptions and research approaches that underlie research on online participation in e-learning settings. A classification scheme was iteratively developed and used when publications on the topic were reviewed. It was found that research is dominated by low-level conceptions of online participation, which relies on frequency counts as measures of participation. However, some researchers aim to study more complex dimensions of participation, such as whether participants feel they are taking part and are engaged in dialogues, reflected by using a combination of perceived and actual measures of participation. In conclusion, a definition of online learner participation that acknowledges its more complex dimensions, such as doing, communicating, thinking, feeling, and belonging, is proposed.
The Effectiveness of Electronic Word-of-Mouth Communication: A Literature Analysis
- in BLED 2010 Proceedings
, 2010
"... Electronic word-of-mouth (eWOM) communication has been one of the most exciting research areas of inquiry. There is an emerging attention on the effectiveness of eWOM communication. The scope of published studies on the impact of eWOM communication is rather broad and the studies appear relatively f ..."
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Cited by 21 (0 self)
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Electronic word-of-mouth (eWOM) communication has been one of the most exciting research areas of inquiry. There is an emerging attention on the effectiveness of eWOM communication. The scope of published studies on the impact of eWOM communication is rather broad and the studies appear relatively fragmented and inconclusive. In this study, we focused on the individual-level eWOM research. We conducted a systematic review of eWOM research and identified key factors that are specific to the context of eWOM communication. We believe that this literature analysis not only provides us with an overview of the current status of knowledge within the domain of eWOM communication, but also serves as a salient guideline for future research directions.
Systematic Review of Software Maintainability Prediction and Metrics. http://www.cs.auckland.ac.nz/~mehwish/SLR
, 2009
"... This paper presents the results of a systematic review conducted to collect evidence on software maintainability prediction and metrics. The study was targeted at the software quality attribute of maintainability as opposed to the process of software maintenance. The evidence was gathered from the s ..."
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Cited by 21 (1 self)
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This paper presents the results of a systematic review conducted to collect evidence on software maintainability prediction and metrics. The study was targeted at the software quality attribute of maintainability as opposed to the process of software maintenance. The evidence was gathered from the selected studies against a set of meaningful and focused questions. 710 studies were initially retrieved; however of these only 15 studies were selected; their quality was assessed; data extraction was performed; and data was synthesized against the research questions. Our results suggest that there is little evidence on the effectiveness of software maintainability prediction techniques and models.
A framework for considering opportunities and threats in distributed software development
- In Proceedings of the International Workshop on Distributed Software Development (Paris, Aug. 29, 2005). Austrian Computer Society
"... In this paper we present an overview of the field of distributed development of software systems and applications (DD). Based on an analysis of the published literature, we consider threats to communication, coordination and control in DD caused by Temporal Distance, Geographical Distance, and Socio ..."
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Cited by 15 (3 self)
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In this paper we present an overview of the field of distributed development of software systems and applications (DD). Based on an analysis of the published literature, we consider threats to communication, coordination and control in DD caused by Temporal Distance, Geographical Distance, and Socio-Cultural Distance. The analysis results in a more complete framework for reasoning in the DD domain which should be a useful resource for both academic researchers and practitioners. 1.
