Results 11 - 20
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313
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption
- Information Systems Research
, 2003
"... The authors wish to thank Lee Sproull and John C. Henderson for their many contributions to the development and execution of this work as members of the first author’s dissertation committee. ..."
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Cited by 70 (1 self)
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The authors wish to thank Lee Sproull and John C. Henderson for their many contributions to the development and execution of this work as members of the first author’s dissertation committee.
The role of information technology in the organization: A review, model, and assessment
- Journal of Management
, 2001
"... This paper reviews and extends recent scholarly and popular literature to provide a broad overview of how information technology (IT) impacts organizational characteristics and outcomes. First, based on a review of the literature, we describe two of the principal performance enhancing benefits of IT ..."
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Cited by 67 (0 self)
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This paper reviews and extends recent scholarly and popular literature to provide a broad overview of how information technology (IT) impacts organizational characteristics and outcomes. First, based on a review of the literature, we describe two of the principal performance enhancing benefits of IT: information efficiencies and information synergies, and identify five main organizational outcomes of the application of IT that embody these benefits. We then discuss the role that IT plays in moderating the relationship between organizational characteristics including structure, size, learning, culture, and interorganizational relationships and the most strategic outcomes, organizational efficiency and innovation. Throughout we discuss the limitations and possible negative consequences of the use of
Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions
- Journal of Information Science
, 2007
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Questions in, knowledge in?: a study of naver’s question answering community
- In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’09
, 2009
"... Large general-purposed community question-answering sites are becoming popular as a new venue for generating knowledge and helping users in their information needs. In this paper we analyze the characteristics of knowledge generation and user participation behavior in the largest question-answering ..."
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Cited by 55 (2 self)
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Large general-purposed community question-answering sites are becoming popular as a new venue for generating knowledge and helping users in their information needs. In this paper we analyze the characteristics of knowledge generation and user participation behavior in the largest question-answering online community in South Korea, Naver Knowledge–iN. We collected and analyzed over 2.6 million question/answer pairs from fifteen categories between 2002 and 2007, and have interviewed twenty six users to gain insights into their motivations, roles, usage and expertise. We find altruism, learning, and competency are frequent motivations for top answerers to participate, but that participation is often highly intermittent. Using a simple measure of user performance, we find that higher levels of participation correlate with better performance. We also observe that users are motivated in part through a point system to build a comprehensive knowledge database. These and other insights have significant implications for future knowledge generating online communities.
Evolution of an online education community of practice
- In K. A. Renninger & W. Shumar (Eds.), Building
, 2002
"... [Teachers] have no time to work with or observe other teachers; they experience occasional hit-and-run workshops that are usually unconnected to their work and immediate problems of practice. [Effective professional development cannot] be adequately cultivated without the development of more substan ..."
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Cited by 54 (9 self)
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[Teachers] have no time to work with or observe other teachers; they experience occasional hit-and-run workshops that are usually unconnected to their work and immediate problems of practice. [Effective professional development cannot] be adequately cultivated without the development of more substantial professional discourse and engagement in communities of practice. — Darling-Hammond & Ball (1997) One important role for technologies is as the backbone for an invigorated, vibrant professional community among educators. This will not happen, however, without considerable effort to design the technologies and the social structure of their use with this objective made explicit. — Hawkins (1996) The concept of community of practice has become a major theme of teacher professional development (TPD) research and practice. Advocates argue that communities of practice (CoPs) can be powerful catalysts for enabling teachers to improve their practice
Information seeking in social context: Structural influences and receipt of information benefits
- IEEE Transactions on Systems Man and Cybernetics – Part C
, 2001
"... Abstract—Research in the information processing, situated learning, and social network traditions has consistently demonstrated the importance of social networks for acquiring information. However, we know little about how organizational relationships established by a relative position in a formal s ..."
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Cited by 54 (3 self)
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Abstract—Research in the information processing, situated learning, and social network traditions has consistently demonstrated the importance of social networks for acquiring information. However, we know little about how organizational relationships established by a relative position in a formal structure or social relationships established by interpersonal processes influence whom is sought out for various kinds of information. Prior research suggests that people often receive some combination of five benefits when seeking information from other people: 1) solutions; 2) meta-knowledge (pointers to databases or people); 3) problem reformulation; 4) validation of plans or solutions; and 5) legitimation from contact with a respected person. This research builds on that work by assessing the influence of organizational and social structures (such as similarity of job function, hierarchy, task interdependence, physical proximity, influence, trust, friendship, and gender) on receipt of these benefits from other people in a physically distributed organization. Task interdependence is the strongest and most consistent predictor of information seeking. However, social relations also affect the receipt of informational benefits, especially as they become more representational and affective. Implications are suggested for the study of social capital, computer-mediated communication, and organizational learning. Index Terms—Information, networks, relationships. I.
An Empirical Analysis of Network Externalities in Peer-to-Peer Music-Sharing Networks
, 2004
"... Peer-to-peer (P2P) file sharing networks are an important medium for the distribution of information goods. However, there is little empirical research into the optimal design of these networks under real-world conditions. Early speculation about the behavior of P2P networks has focused on the role ..."
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Cited by 51 (3 self)
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Peer-to-peer (P2P) file sharing networks are an important medium for the distribution of information goods. However, there is little empirical research into the optimal design of these networks under real-world conditions. Early speculation about the behavior of P2P networks has focused on the role that positive network externalities play in improving performance as the network grows. However, negative network externalities also arise in P2P networks because of the consumption of scarce network resources or an increased propensity of users to free ride in larger networks, and the impact of these negative network externalities—while potentially important—has received far less attention. Our research addresses this gap in understanding by measuring the impact of both positive and negative network externalities on the optimal size of P2P networks. Our research uses a unique dataset collected from the six most popular OpenNap P2P networks between December 19, 2000, and April 22, 2001. We find that users contribute additional value to the network at a decreasing rate and impose costs on the network at an increasing rate, while the network increases in size. Our results also suggest that users are less likely to contribute resources to the network as the network size increases. Together, these results suggest that the optimal size of these centralized P2P networks is bounded—At some point the costs that a marginal user imposes on the network will exceed the value they provide to the network. This finding is in contrast to early predictions that larger
Corporate blogging: Building community through persistent digital talk
- Proc. of the 40 th Hawaii International Conference on System Sciences (HICSS-40
, 2007
"... Blogging has grown exponentially on the Internet; however, the role of blogs within the enterprise remains ambiguous. Why and how do individuals use internal corporate blogs? What results do both individuals and the corporation realize from internal blogs? Our exploratory study of a large global IT ..."
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Cited by 50 (1 self)
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Blogging has grown exponentially on the Internet; however, the role of blogs within the enterprise remains ambiguous. Why and how do individuals use internal corporate blogs? What results do both individuals and the corporation realize from internal blogs? Our exploratory study of a large global IT corporation’s internal blogging system analyzed usage statistics, interviews, and the results of an anonymous, web-based survey. We found that benefits to users were social as well as informational, and that connecting with their community was an important value sought by all types of users. Heavy users of the system realized the greatest benefits, but they also constituted the core of an online community that provided important benefits to medium users as well. 1.
Making Web Sites Be Places for Social Interaction," presented at Computer Supported Cooperative Work
, 2002
"... Technology can play an important role in enabling people to interact with each other. The Web is one such technology with the affordances for sharing information and for connecting people to people. In this paper, we describe the design of two social interaction Web sites for two different social gr ..."
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Cited by 50 (6 self)
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Technology can play an important role in enabling people to interact with each other. The Web is one such technology with the affordances for sharing information and for connecting people to people. In this paper, we describe the design of two social interaction Web sites for two different social groups. We review several related efforts to provide principles for creating social interaction environments and describe the specific principles that guided our design. To examine the effectiveness of the two sites, we analyze the usage data. Finally, we discuss approaches for encouraging participation and lessons learned.
Network ethnography and the hypermedia organization: new organizations, new media, new methods
"... Social scientists are increasingly interested in the new organizational forms known as epistemic communities, knowledge networks, or communities of practice, depending on the discipline. These forms are made possible by new communication technologies, but they can be difficult to study qualitatively ..."
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Cited by 45 (3 self)
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Social scientists are increasingly interested in the new organizational forms known as epistemic communities, knowledge networks, or communities of practice, depending on the discipline. These forms are made possible by new communication technologies, but they can be difficult to study qualitatively, often because their human, social, cultural, or symbolic capital is transmitted over significant distances with technologies that do not carry the full range of human expressions that a researcher using participant observation or ethnography hopes to experience. Qualitative methods are desirable for rendering rich data on human interaction but alone are ill equipped for studying community life conducted in diverse formal and informal organizations and over many new media. Social network analysis is desirable for rendering an overarching sketch of social interaction but alone is ill equipped for giving detail on incommensurate yet meaningful relationships. I propose `network ethnography' as a synergistic research design that synthesizes these two methods, using the strengths of each to make up for the weaknesses of the other. Network ethnography uses social network analysis to justify case selection for ethnography, facilitating the qualitative study of the varied organizational forms of knowledge networks.
