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Computing and public organizations
- Public Administration Review
, 1986
"... Computers are affecting public organizations through their impact on decision making, employment, structure, organizational politics and worklife. Research on computing in government has gone down as a result. The net effect of computers on employment is controversial, but their increased use in som ..."
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Computers are affecting public organizations through their impact on decision making, employment, structure, organizational politics and worklife. Research on computing in government has gone down as a result. The net effect of computers on employment is controversial, but their increased use in some jobs has had a decisively negative impact on employment. Computers have altered work experience by changing the quality of social interaction, and the nature of job skills within the organization. Computers aid managers in decision-making process by helping in monitoring organizational activities. © COPYRIGHT 1997 University of Kansas This survey of empirical research on computing in government updates a review that appeared ten years earlier in Public Administration Review. It focuses primarily on research related to the management of computing and on differences between public and private sector management of computing because the bulk of the new research and findings are here. The impact of computing on employment, structure, worklife, decision making, organizational politics, and constitutional issues is treated briefly because there is little new research and few new findings. The authors conclude that although the use of computers in government at all levels of the federal system has increased greatly over the last decade, research on computing in government has declined precipitously.
APPLYING MARKUS AND ROBEY’S CAUSAL STRUCTURE TO EXAMINE USER TECHNOLOGY ACCEPTANCE RESEARCH: A NEW APPROACH
- JITTA JOURNAL OF INFORMATION TECHNOLOGY THEORY AND APPLICATION
, 2006
"... In this paper, we examine prior research on user technology acceptance from the perspective of theoretical structures based on Markus and Robey’s causal structure. Prior studies usually take a technology imperative perspective, use variance theories, and emphasize the micro level of analysis. We arg ..."
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In this paper, we examine prior research on user technology acceptance from the perspective of theoretical structures based on Markus and Robey’s causal structure. Prior studies usually take a technology imperative perspective, use variance theories, and emphasize the micro level of analysis. We argue that this combination is limited. This may lead to some inconsistencies and limited explanatory powers in the existing studies. We propose an alternative “emergent perspective – process theories – mixed level of analysis” approach to study technology acceptance phenomena. To demonstrate how the new approach can be used to guide research, a new research model is proposed and several propositions are derived and discussed. This study draws on several prior theories and models but reassembles them in a novel way. The paper concludes with implications for both research and practice.
ICM Doctoral Fellow
"... Abstract: This study integrates a broad literature search with multiple qualitative interviews and observations to develop a solid theory on information technology usage and salesperson performance. Subsequently, the proposed theoretical model is empirically tested using a field study research desig ..."
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Abstract: This study integrates a broad literature search with multiple qualitative interviews and observations to develop a solid theory on information technology usage and salesperson performance. Subsequently, the proposed theoretical model is empirically tested using a field study research design. The model tests the mediating effects of sales skills, smart selling and call productivity on the direct effect between information technology and salesperson performance. To the best of our knowledge, this study is the first to test and explain the relationship between information technology and salesperson performance. The study takes place within one company and mixes multiple data sources (i.e. sales representative and sales manager survey data, company performance and call reporting data) related to 187 salespeople. The authors would like to thank the Institute for the Study of Business Markets (ISBM) and eBusiness Research Center (eBRC), Pennsylvania State University for its excellent financial and
NETWORK STRUCTURE, ICT USE AND PERFORMANCE ATTITUDES OF KNOWLEDGE WORKERS
"... In this study, we examine the effect of social network structure and information and communication technologies (ICT) use on performance attitudes of knowledge-intensive workers in dispersed occupational communities. We first develop a theoretical framework and use it to develop a valid and reliable ..."
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In this study, we examine the effect of social network structure and information and communication technologies (ICT) use on performance attitudes of knowledge-intensive workers in dispersed occupational communities. We first develop a theoretical framework and use it to develop a valid and reliable survey instrument. Secondly, we apply structural hole measures (constraint and efficiency) for exploring the association with ICT use and attitudes to performance. Empirical results suggest that density of knowledge workers ’ professional network is positively associated with ICT use whereas network efficiency is negatively correlated with ICT use at both task and communication-structure level. The findings show that social network structure measures of density, efficiency and constraint are important factors that influence patterns and frequency of ICT use by knowledge workers rather than attitudes to performance.
The Vlerick Leuven Ghent Management School
"... This study integrates a broad literature search with multiple qualitative interviews and observations to develop a solid theory on information technology usage and salesperson performance. Subsequently, the proposed theoretical model is empirically tested using a field study research design. The mod ..."
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This study integrates a broad literature search with multiple qualitative interviews and observations to develop a solid theory on information technology usage and salesperson performance. Subsequently, the proposed theoretical model is empirically tested using a field study research design. The model tests the mediating effects of sales skills, smart selling, and call productivity on the direct effect of information technology on salesperson performance. The study takes place within one company and mixes multiple data sources (sales representative and sales manager survey data, company performance, and call reporting data) related to 187 salespeople. To the best of our knowledge, this study is the first to test and explain the relationship between information technology and salesperson performance.-2-
unknown title
"... American grassroots governments have rushed to join the e-government revolution. Although there is a growing body of e-government literature, little of it is empirical. Using data from two nationwide surveys, we conduct a longitudinal examination of local government adoption of e-government, Web sit ..."
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American grassroots governments have rushed to join the e-government revolution. Although there is a growing body of e-government literature, little of it is empirical. Using data from two nationwide surveys, we conduct a longitudinal examination of local government adoption of e-government, Web site sophistication, the perceived impacts of e-government, and barriers to the adoption and sophistication of e-government. We also discuss correlates of e-government adop-tion and sophistication with selected institutional factors. We find that e-government adoption at the grassroots is progressing rapidly (if measured solely by deployment of Web sites). However, the movement toward integrated and transactional e-government is progressing much more slowly. Continuing research, particularly longitudinal study, is needed to monitor the evolution of e-gov-ernment among U.S. local governments, especially to keep pace with the practice and to ascertain the actual impacts of e-government. Over the past few years, an increasing amount of both popular and scholarly attention has been focused on elec-tronic government, or e-government. Defined as the elec-tronic provision of information and services by govern-
NETWORK STRUCTURE, ICT USE AND PERFORMANCE
, 2008
"... Network structure, ICT use and performance ..."
