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The effect of audience design on labeling, organizing, and finding shared files (2010)

by E Rader
Venue:In Proc. CHI 2010, ACM Press
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Browse and discover.: social file sharing in the enterprise

by N. Sadat Shami, Michael Muller, David Millen - Proc. CSCW ‘11 , 2011
"... There is a growth in the popularity of social file sharing systems. This paper describes the design of Cattail, a social file sharing system for the enterprise. Through a ‘Recent Events ’ stream, Cattail supports social navigation and exploratory search by inferring relevant social connections rathe ..."
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There is a growth in the popularity of social file sharing systems. This paper describes the design of Cattail, a social file sharing system for the enterprise. Through a ‘Recent Events ’ stream, Cattail supports social navigation and exploratory search by inferring relevant social connections rather than purely relying on user-specified contacts. Social navigation is further supported through pivot browsing from a consolidated history of user actions on an individual’s files. Through usage log analysis over an 8-month period, we found that Cattail’s novel network inference and social navigation features enabled a net gain of clickthroughs. Interviews with users revealed that this led to increased discovery of relevant people and content. We conclude with a discussion of several possible enhancements to the system. Findings from our research provide a strong foundation for the design of social file sharing systems for enterprise settings. Author Keywords Social navigation, file sharing, enterprise use.
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...nd the practices supported by current sharingstools [26]. Rader described difficulties with shared files in ashierarchical filing structure [17], as well as issues withslabeling files for an audience =-=[18]-=-. Muller et al. describedsthe emergent role of ‘information curators’ in file-sharingssystems, and recommended better tools for managingsgroups of files within larger file-sharing services [13].sMulle...

Mine, Yours and Ours: Using Shared Folders in Personal Information Management

by Hong Zhang, Michael Twidale
"... A small pilot study reveals the complexities in the way people think about and use shared folders and how these folders interact with their personal information spaces. ..."
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A small pilot study reveals the complexities in the way people think about and use shared folders and how these folders interact with their personal information spaces.
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...nformation of persistent value to a group.” They foundsthat individual information management strategies do not mapswell onto group information. In a group information repositoryscalled CTools, Rader =-=[5]-=- observed that the users perceived thescontent as either yours or mine, instead of “ours,” and organizedsinformation in different individual ways. She also found that thesusers “were unwilling to make...

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