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.... Consequently, the privacy aspects remain invisible in such cases [12]. 5.2 Activity Coupling The user activities that awareness systems support lie along a continuum from loosely to tightly coupled =-=[61, 59, 57]-=-. For instance, the work of software developers working on two separate modules of the same program may be less tightly coupled than that of a developer and a tester working on the same module. As Ols...

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...y or collectively). However the costs of gathering such data, and the ambiguity in combining and interpreting a diverse set of results are high, particularly when the groups are distributed or ad hoc =-=[16]-=-. Thus, how would we measure a town’s success managing its own economic development, or that of a design team managing its own social capital? An attractive alternative is to use less direct measures....

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...teamwork is difficult due to a number of factors including a greater number of variables to consider, the complicated logistics of evaluation, or the need to understand and judge group work processes =-=[52]-=-. Collaborative systems (or groupware) can be evaluated on a number of different levels such as the organization it will be embedded in, the team or group that will be using it, or the system itself. ...

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...hallenge conventional requirements engineering modeling techniques and allow us to test the ability of the ROADMAP quality goals to represent aspects of everyday life such as pleasure, intimacy, creativity and fun, and to do so with a richness and detailed account that makes the resulting design appropriate for fostering these social interactions.3.2. Understanding domestic settings and cultural probes There are well-established theories, models and methodologies in HCI for understanding technology in the work setting (Beyer and Holtzblatt, 1998; Cheverst et al., 2003; Halverson et al., 2004; Neale et al., 2004; Suchman, ARTICLE IN PRESS J. Paay et al. / Int. J. Human-Computer Studies 67 (2009) 437–4544421987)—but as discussed above, homes are not necessarily the same as workplaces (Harper, 2003; Hindus, 1999). Designing technology for the domestic setting involves first studying and analyzing the specific situation and context in which that technology will be placed. To understand domestic settings, many of the analytical techniques devised for studying workplaces are not sufficiently flexible to account for the unexpected, the contradictory or the surprising. The home environment requires a differ...

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...ecific ITSM tools is challenging. Laboratory experiments may have little validity due to the complexity of real-world security problems and the need to situate a specific tool within a larger context =-=[33]-=-. However, it is difficult to recruit SPs for simple interviews, let alone field observations [6, 26]. Direct observation of tool use can be time consuming as much security work is spontaneous (e.g., ...

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... knowledge discovery and decision making quality. A framework should be constructed in order to adopt evaluation practices from fields like computer supported cooperative work and ubiquitous services =-=[33, 51, 60]-=-. New systems for collaborative use of visualisation are emerging. I-Space [74] is an example of a visualisation environment for multidisciplinary exploration of the human genome. MacEachren et al. [4...