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Using public displays to stimulate passive engagement, active engagement, and discovery in public spaces.
- Proceedings of the 4th Media Architecture Biennale Conference: Participation,
, 2012
"... ABSTRACT In their influential book "Public space" Carr et al. describe essential human needs that public spaces fulfill: (1) passive engagement with the environment, where we observe what others are doing; (2) active engagement through intellectual challenges posed by the space, or throug ..."
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ABSTRACT In their influential book "Public space" Carr et al. describe essential human needs that public spaces fulfill: (1) passive engagement with the environment, where we observe what others are doing; (2) active engagement through intellectual challenges posed by the space, or through engagement with the people in it; and (3) excitement of novel discoveries within the space. An often underused resource in public spaces -public displays -can be used to stimulate these needs. In this paper we argue for a new research direction that explores how public displays can stimulate such essential needs in public spaces. We describe and conceptualize related processes that occur around public displays, based on indepth observations of people interacting with a publicly fielded display application in a city center. Our conceptualization is meant to lay the foundations for designing engaging public display systems that stimulate PACD, and for supporting the analysis of existing deployments.
“Your place or mine? ” – Connecting communities and public places through networked public displays
"... Abstract—Public spaces connect people in their everyday life and foster the growth of communities by providing a common space for people to bond and interact. However, while different communities or social groups may share the same public space, they may not interact between each other due to percei ..."
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Abstract—Public spaces connect people in their everyday life and foster the growth of communities by providing a common space for people to bond and interact. However, while different communities or social groups may share the same public space, they may not interact between each other due to perceived differences or prejudices. At the other end of the spectrum, members of the same community or social group could be scattered across physically separated public spaces. We argue that networked public displays can represent an important tool for bridging social and physical distance, in order to connect people across social, temporal, and spatial barriers. The following article summarizes relevant current research in urban design, community informatics, and public displays, and presents four scenarios that illustrate the potential of networked public displays in such settings. We then outline a research agenda for realizing this vision.
Computer-Supported Cooperative Work - Concepts and Trends
- In: Proc. Conf. of the Association Information And Management (AIM), Lecture Notes in Informatics (LNI) P-92
, 2006
"... Abstract: The research field Computer-Supported Cooperative Work (CSCW) is concerned with understanding social interaction and the design, development, and evaluation of technical systems supporting social interaction in teams and communities – or in other words it is about researching the use of co ..."
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Abstract: The research field Computer-Supported Cooperative Work (CSCW) is concerned with understanding social interaction and the design, development, and evaluation of technical systems supporting social interaction in teams and communities – or in other words it is about researching the use of computer-based technology for supporting collaboration. The field was coined in the 1980th by researchers from computer science, information science and social science. In this paper we will briefly introduce CSCW – its concepts and current trends- and thereby focus on the role of Informatics in the field – from application integration to ubiquitous user interfaces. 1
Workspace Awareness without Overload: Contextual Filtering of Social Interactions
- In: Smart Offices and Other Workspaces, workshop of the Intelligent Environments 2009 conference
, 2009
"... Abstract. At a time when social media revolutionize the exchange of information between users of the Web 2.0, many enterprises are still applying older collaboration paradigms. Following the explosion of blogs and social sharing services on the Internet, some companies are beginning to catch up with ..."
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Abstract. At a time when social media revolutionize the exchange of information between users of the Web 2.0, many enterprises are still applying older collaboration paradigms. Following the explosion of blogs and social sharing services on the Internet, some companies are beginning to catch up with these trends, but not all employees are familiar with these new practices which require manual contribution, even though they became usual for Web 2.0 users. Inspired from previous works and currents trends in Social Networking and Context-Awareness, we propose the iterative development of an experimental framework for contextual sharing and filtering of social updates. The intension is to trigger more opportunities for communication in a collaborative environment, while preventing information overload. In this paper, we present some preliminary results on synthetizing contextual clouds reflecting current working activity of users, based on the extraction of descriptive tags from web documents that they are currently accessing.
Extending Open Innovation Platforms into the real world - Using Large Displays in Public Spaces Author: IVO BLOHM -Email: ivo.blohm@in.tum.de Track: 25. ICT enabling Collaboration, Innovation and Knowledge Sharing: emerging "open" phenomena, organizationa
, 2010
"... Mirror™, a wall-sized, interactive touch screen that displays innovation ideas and features a scale for idea evaluation was compared with a state-of-the-art IT-based open innovation platform. Applying method triangulation and combining multiple, independent data sources it can be shown that ideas e ..."
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Mirror™, a wall-sized, interactive touch screen that displays innovation ideas and features a scale for idea evaluation was compared with a state-of-the-art IT-based open innovation platform. Applying method triangulation and combining multiple, independent data sources it can be shown that ideas exhibited on the IdeaMirror have been invoked and rated significantly more often than on the IT platform. However, the idea ratings performed on the IT platform show a significantly higher concurrence with an independent expert jury. Implications for the use of IdeaMirrors in practice as well as for future research are deducted. To our knowledge this is one of the first studies that empirically investigate the purpose of publicly shared large screen displays for idea evaluation and supporting new product development.
COMMUNITY MIRRORS FOR SUPPORTING CORPORATE INNOVATION AND MOTIVATION
"... In this paper we are exploring the idea of applying community support concepts and ubiquitous user interfaces to supporting the motivation to innovate in corporate settings. Our special focus is on the early phase of the innovation process – the phase of idea generation and suggestion management. Th ..."
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In this paper we are exploring the idea of applying community support concepts and ubiquitous user interfaces to supporting the motivation to innovate in corporate settings. Our special focus is on the early phase of the innovation process – the phase of idea generation and suggestion management. The key idea is to provide awareness for a company’s creative potential and appreciation for the idea creators in a corporate setting by displaying information from community platforms handling the suggestion management process on public shared displays (“Idea Mirrors”) in the office space.
Interacting Places − Tools and Interfaces for Facilitating Community Interaction through Public Displays
"... Abstract: Public spaces connect people in their everyday life and foster the growth of communities by providing a common space for people to bond and interact. However, while different communities or social groups may share the same public space, they may not interact with each other due to perceive ..."
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Abstract: Public spaces connect people in their everyday life and foster the growth of communities by providing a common space for people to bond and interact. However, while different communities or social groups may share the same public space, they may not interact with each other due to perceived differences or prejudices. At the same time, members of the same community or social group might be scattered across physically separated public spaces. Public displays may have the potential to bridge such gaps between and among communities, both within and across public spaces. The significant price drops of large LCD panels have led to a massive proliferation of digital public displays in public spaces: they present special offers in shopping malls, list interesting facts and events at universities, display schedules and news in metro stations, or advertise a brand new product on an entire building facade. In my thesis, I argue that networked public displays can represent an important tool for bridging social and physical distances, i.e., they can improve the ’sense of a community ’ in public spaces. I plan to develop, deploy, and evaluate what I call "interacting places", i.e., networked public display systems that promote community awareness in public spaces. The outcome of my research will be an architecture and a corresponding set of tools and interfaces that enable the use of public displays as a community tool.
Trust Thy Neighbour: Exploring Information Sharing in Anonymous Urban Settings to Support Trust Generation
"... Trust, along with social capital, has been in decline since reaching a peak in the 1960’s. Trust in society has been identified as being very beneficial: trusting communities fare better on a range of issues. Certain types of trust, familiarity- and strategic based, lend itself to facilitation throu ..."
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Trust, along with social capital, has been in decline since reaching a peak in the 1960’s. Trust in society has been identified as being very beneficial: trusting communities fare better on a range of issues. Certain types of trust, familiarity- and strategic based, lend itself to facilitation through ICT, but require the sharing of information. Through a workshop conducted in a high-rise building in Berlin we explored the possibilities of information sharing among neighbours. We conclude that there is willingness to share, but life cycle or age influences the interest in establishing trust in the neighbourhood.
THE USER-CENTERED NATURE OF AWARENESS CREATION IN COMPUTER-MEDIATED COMMUNICATION
"... In face-to-face contexts, information about the activities, context or emotions of others is typically available and often taken for granted. In computer-mediated communication (CMC) contexts, this awareness information is not readily available and thus needs to be actively signaled by users or tech ..."
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In face-to-face contexts, information about the activities, context or emotions of others is typically available and often taken for granted. In computer-mediated communication (CMC) contexts, this awareness information is not readily available and thus needs to be actively signaled by users or technology or otherwise conveyed as byproduct of the ongoing interaction. We present a theory of the dynamic creation of awareness via computer-mediated communication illustrated by a metaphor of pools fed from streams of interaction. Pools of awareness are held within users and gradually fill via signals from others. Users need different pools to be fed and draw from the streams of interaction to feed their pools and reciprocally place information in the streams to feed the pools of others. In addition, pools drain and must be replenished when a new CMC encounter begins. Awareness is thus created actively or as byproduct of social communicative practice, but is not an instant product of technology. We formulate theoretical propositions and discuss implications of our proposed theory for CMC researchers and practitioners.
1 POOLS AND STREAMS: A THEORY OF DYNAMIC, PRACTICE-BASED AWARENESS CREATION IN MEDIATED COMMUNICATION
"... In face-to-face contexts, information about the activities, context, emotions, etc. of others is typically available and often taken for granted. In mediated settings, this awareness information must be actively signaled by technology or users. In this conceptual paper, we offer a theory of the dyna ..."
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In face-to-face contexts, information about the activities, context, emotions, etc. of others is typically available and often taken for granted. In mediated settings, this awareness information must be actively signaled by technology or users. In this conceptual paper, we offer a theory of the dynamic creation of awareness in mediated settings using a metaphor of pools fed by streams of communication. Pools of awareness are held within users and gradually fill via signals from others. Users desire different pools to be filled before others and direct the streams of interaction to feed those pools first. Furthermore, the desired pools are context and media dependent, but presence, identity, and activity appear to be fundamental to mediated communication: fed early and taken for granted later. Finally, pools drain if not actively replenished, and fundamental pools must be refilled when a new encounter begins. We formulate theoretical propositions according to our line of reasoning and discuss implications of our proposed theory for mediated communication researchers and practitioners.
