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Answering questions about questions: A persuasion knowledge perspective for understanding the effects of rhetorical questions. (2004)

by R Ahluwalia, R E Burnkrant
Venue:Journal of Consumer Research
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Social Influence What makes you click? The effect of question headlines on readership in computer-mediated communication

by Linda Lai , Linda Lai , Audun Farbrot
"... ..."
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From apathy to ambivalence: How is persuasion knowledge reflected in consumers' comments about in-game advertising?

by Kristian Lorenzon , Cristel Antonia Russell
"... In today's fragmented media environment, advertising in videogames (i.e. in-game advertising) is an increasingly appealing marketing communication tool to reach a targeted and captive audience, especially the elusive and hard-to-reach 18 -34-year-old demographic. This article develops a concep ..."
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In today's fragmented media environment, advertising in videogames (i.e. in-game advertising) is an increasingly appealing marketing communication tool to reach a targeted and captive audience, especially the elusive and hard-to-reach 18 -34-year-old demographic. This article develops a conceptual framework that adapts the persuasion knowledge model to consumers' views of in-game advertising. The propositions are tested in a content analysis of consumer comments about brands in videogames collected on 21 online forums. The results show that the interplay between knowledge types is reflected in gamers' comments about in-game advertising. The absence of persuasion knowledge is reflected in more positive comments about the practice, but consumers who express both topic and agent knowledge also express more positive views of it. A key finding is that, when all three knowledge types are activated, consumers express ambivalent thoughts about the practice, and ambivalence is actually more common than univalent or apathetic views. The findings collectively suggest a nuanced approach to the relationship between persuasion knowledge and consumers' opinions of new advertising formats.
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...note that product or issue expertise is part of topic knowledge, as experts tend to have better topic knowledge than novices. The third type, called simply persuasion knowledge, is the consumer’s personal knowledge about the strategies and tactics used in persuasion attempts. This includes ideas about what the agent is attempting to achieve, as well as ideas about persuasion strategies, what the agent tries to achieve (Campbell and Kirmani 2000). Academic research drawing on the PKM spans a range of contexts, including retail, sales, advertising messages and, more recently, product placement (Ahluwalia and Burnkrant 2004; Campbell and Kirmani 2004; Mallinckrodt and Mizerski 2007; Cowley and Barron 2008). A general finding is that activating persuasion knowledge and subsequently increasing a consumer’s awareness of an agent trying to influence them have a negative impact on consumers’ perceptions of the marketing agents (Brown and Krishna 2004; Morales 2005; Main, Dahl and Darke 2007). In contrast, when consumers are not aware that someone is trying to persuade them, they react more favourably than when their persuasion knowledge is activated. For instance, Campbell and Kirmani (2000) showed that when an ulter...

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by Mirjam A. Tuk, Peeter W. J. Verlegh, Ale Smidts, Daniel H. J. Wigboldus, Series Ers---mkt, Free Keywords , 2008
"... Number of pages 38 ..."
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Number of pages 38
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...types of relationships Theories like the Elaboration Likelihood Model or the Heuristic-Systematic Model (for a review, see Petty & Wegener, 1998), and work within the persuasion knowledge area (e.g., =-=Ahluwalia & Burnkant, 2004-=-; DeCarlo, 2005; Friestad & Wright, 1994; Campbell & Kirmani, 2008; Priester & Petty, 2003; Reinhard, Messner & Sporer, 2006) provide important insights into the impact of persuasion agent, message, a...

Form of Simple Future Tense

by Ibrahim Senay, Dolores Albarracin, Kenji Noguchi
"... Although essential for psychology, introspective self-talk has rarely been studied with respect to its effects on behavior. Nevertheless, the interrogative compared to the declarative form of introspective talk may elicit more intrinsically motivated reasons for action resulting in goaldirected beha ..."
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Although essential for psychology, introspective self-talk has rarely been studied with respect to its effects on behavior. Nevertheless, the interrogative compared to the declarative form of introspective talk may elicit more intrinsically motivated reasons for action resulting in goaldirected behavior. In Experiment 1, participants were more likely to solve anagrams if they prepared for the task by asking themselves whether they would work on anagrams as opposed to declaring that they would. In the following three experiments, merely writing Will I as opposed to I will as part of an ostensibly unrelated hand-writing task produced better anagram-solving performance and stronger intentions to exercise, suggesting that priming the interrogative structure of self-talk is enough to motivate goal-directed behavior. This effect was found to be mediated by the intrinsic motivation for action and moderated by the salience of the word order of the primes. Interrogative self-talk and intention 2
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...es (Burnkrant & Howard, 1984). Such rhetorical questions also increase the perception of the message source as less pressuring and therefore less threatening to the autonomy of the message recipient (=-=Ahluwalia & Burnkrant, 2004-=-). More generally, the question form compared to the direct form of requests (e.g., Can you pass the salt? vs. Pass the salt) is universally perceived to be more respectful of the addressees’ autonomy...

Rhetorical Strategies of Consumer Activists: Reframing Market Offers to Promote Change

by Daiane Scaraboto, Severino Joaquim, Nunes Pereira , 2013
"... st ..."
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... 2004; Suddaby & Greenwood, 2005). Marketing scholars have paid attention to rhetoricalsstrategies in investigating the effects of language and images as a persuasion tool employed bysmarketers (e.g. =-=Ahluwalia & Burnkrant, 2004-=-; Huhmann & Albisson, 2012), and consumer researchersshave looked at the language strategies and narratives created by consumers to attribute value to theirsstories and meaning to their experiences (T...

BUYER BEWARE: CONSUMER RESPONSE TO MANIPULATIONS OF ONLINE PRODUCT REVIEWS

by Mengzhou Zhuang
"... Buyer beware: consumer response to manipulations of online product reviews ..."
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Buyer beware: consumer response to manipulations of online product reviews
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... appropriately perceive the persuasivesattempts and evaluate the information. In other words, subjects who are more likelysto use their persuasion knowledge have stronger perception of manipulationss(=-=Ahluwalia and Burnkrant, 2004-=-). Thus we hypothesize the following:sH7: Persuasion knowledge would enhance the suspicion evoked by manipulatedsreviews.sHowever, persuasion knowledge may also help consumers to cope with thes28spers...

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