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Knowledge Management and Social Media: A Case Study of Two
- Public Libraries in Canada,” Journal of Information & Knowledge Management (12:04
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All in-text references underlined in blue are linked to publications on ResearchGate, letting you access and read them immediately.
Supervisors
, 2010
"... Web 2.0 applications aim at improving collaboration and interaction between people. These two activities are also important aspects of knowledge management (KM), known as the “socialization” approach. So applying Web 2.0 applications to KM promises to support and improve sharing and creation of know ..."
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Web 2.0 applications aim at improving collaboration and interaction between people. These two activities are also important aspects of knowledge management (KM), known as the “socialization” approach. So applying Web 2.0 applications to KM promises to support and improve sharing and creation of knowledge. Yet, little research examining the impact of Web 2.0 on KM has been conducted. The research at hand examines the suitability and impact of Web 2.0 applications on KM in organizations by conducting two extensive exploratory case studies involving 11 interviews with key personnel of two student-run organizations. These organizations were selected for the research as their members are considered to have a notably inquisitive and open mind towards new technologies. It is investigated how Web 2.0 applications may match different KM practices and a framework for categorizing and discussing these applications is proposed. In addition, an impact model describing how Web 2.0 principles may impact different aspects of KM is created from the findings of the case studies. The findings show how Web 2.0 applications can be used for a number of KM practices mostly
Inter-organizational Knowledge Management Within an NGO Community: A Pilot Study of a Unique Knowledge Sharing Structure
"... Abstract: Knowledge management principles have traditionally been derived from for-profit organizations but are increasingly being utilized to support the success of non-profits organizations (NPOs). This pilot study examines the knowledge needs of a group of Alberta-based NPOs linked by a hub organ ..."
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Abstract: Knowledge management principles have traditionally been derived from for-profit organizations but are increasingly being utilized to support the success of non-profits organizations (NPOs). This pilot study examines the knowledge needs of a group of Alberta-based NPOs linked by a hub organization whose purpose is to facilitate knowledge sharing within this community. Résumé: Les principes de gestion des connaissances sont habituellement issus des organisations à but lucratif, mais sont de plus en plus utilisés pour accroître le succès des organisations à but non lucratif (OBNL). Cette étude pilote examine les besoins en savoir d’OBNL albertaines regroupées sous une même organisation mère dont le but est la diffusion du savoir dans la collectivité. 1.