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A resource-based perspective on information technology capability and firm performance: An empirical investigation.MIS (2000)

by A S Bharadwaj
Venue:Quarterly,
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Review: information technology and organizational performance: an integrative model of IT business value

by Nigel Melville, Kenneth Kraemer, Vijay Gurbaxani , 2004
"... Despite the importance to researchers, managers, and policy makers of how information technology (IT) contributes to organizational performance, there is uncertainty and debate about what we know and don’t know. A review of the literature reveals that studies examining the association between infor ..."
Abstract - Cited by 323 (3 self) - Add to MetaCart
Despite the importance to researchers, managers, and policy makers of how information technology (IT) contributes to organizational performance, there is uncertainty and debate about what we know and don’t know. A review of the literature reveals that studies examining the association between information technology and organizational performance are divergent in how they conceptualize key constructs and their interrelationships. We develop a model of IT business value based on the resource-based view of the firm that integrates the various strands of research into a single framework. We apply the integrative model to synthesize what is known about IT business value and guide future research by developing propositions and suggesting a research agenda. A principal finding is that IT is valuable, but the extent and dimensions are dependent upon internal and external factors, including complementary organizational resources of the firm and its trading partners, as well as the competitive and macro environment. Our analysis provides a blueprint to guide future research and facilitate knowledge accumulation and creation concerning the organizational performance impacts of information technology.

Review: The resource-based view and information systems research: Review, extension, and suggestions for future research

by Michael Wade, John Hulland - MIS Quarterly , 2004
"... Information systems researchers have a long tradition of drawing on theories from disciplines such as economics, computer science, psychology, and general management and using them in their own research. Because of this, the information systems field has become a rich tapestry of theore-1 Jane Webst ..."
Abstract - Cited by 120 (2 self) - Add to MetaCart
Information systems researchers have a long tradition of drawing on theories from disciplines such as economics, computer science, psychology, and general management and using them in their own research. Because of this, the information systems field has become a rich tapestry of theore-1 Jane Webster was the accepting senior editor for this paper. MISQ REVIEW tical and conceptual foundations. As new theories are brought into the field, particularly theories that have become dominant in other areas, there may be a benefit in pausing to assess their use and contribution in an IS context. The purpose of this paper is to explore and critically evaluate use of the resource-based view of the firm (RBV) by IS researchers. The paper provides a brief review of resourcebased theory and then suggests extensions to make the RBV more useful for empirical IS research. First, a typology of key IS resources is presented, and these are then described using six traditional resource attributes. Second, we emphasize the particular importance of looking at both resource complementarity and moderating factors when studying IS resource effects on firm performance. Finally, we discuss three considerations that IS researchers need to address when using the RBV empirically. Eight sets of propositions are advanced to help guide future research. Keywords: Resource-based view, organizational impacts of IS, information systems resources, competitive advantage, IS strategic planning, information resource management

Effect of Information Systems Resources and Capabilities on Firm Performance

by T. Ravichandran, Chalermsak Lertwongsatien - Journal of Management Information Systems , 2005
"... tegic implications of information technology, supply chain management and business model innovations, innovation diffusion and assimilation, and organizational renewal and growth through innovations. His research in some of these areas has been funded ..."
Abstract - Cited by 107 (2 self) - Add to MetaCart
tegic implications of information technology, supply chain management and business model innovations, innovation diffusion and assimilation, and organizational renewal and growth through innovations. His research in some of these areas has been funded
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...rst, although studies have found that IT affects firm performance, the underlying mechanisms by which IT relates to firm performance remain underexamined in both the IS and the management literatures =-=[17,99]-=-. Past studies have investigated the IT-firm performance relationship at an aggregate level and have attempted to quantify the marginal effects of IT investments on firm productivity, profitability, a...

An empirical investigation of net-enabled business value

by Anitesh Barua, Prabhudev Konana, Andrew B. Whinston, Fang Yin - MIS Quarterly , 2004
"... Research at the University of Texas at Austin for financial support. Prabhudev Konana ..."
Abstract - Cited by 58 (0 self) - Add to MetaCart
Research at the University of Texas at Austin for financial support. Prabhudev Konana

Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction with Asp Services

by Anjana Susarla, Anitesh Barua, Andrew B. Whinston - MIS Quarterly
"... 1Robert W. Zmud was the accepting senior editor for this paper. In spite of the promise and potential of improving the way organizations develop, operate and main-tain information technology (IT) applications, appli-cation service providers (ASPs) have fared poorly in terms of attracting a large cli ..."
Abstract - Cited by 57 (0 self) - Add to MetaCart
1Robert W. Zmud was the accepting senior editor for this paper. In spite of the promise and potential of improving the way organizations develop, operate and main-tain information technology (IT) applications, appli-cation service providers (ASPs) have fared poorly in terms of attracting a large client base. Anec-dotal evidence in the business press points to limited satisfaction among users of ASP, which calls for an assessment of determinants of satis-faction with ASP. In this paper, we draw upon the consumer satisfaction paradigm widely employed in marketing literature to analyze post-usage satisfaction with ASP services. We develop a conceptual model of satisfaction with ASP and empirically test the predictions using data from 256 firms using ASP services. Expectations about ASP service have a significant influence on the performance evaluation of ASPs, and experience-based norms have only limited significance in explaining satisfaction with ASP. We also find empirical support for the influence of performance and disconfirmation on the satisfaction with ASP. Implications for both ASPs and organizations adopting ASP services are discussed.

Using Enterprise Architecture Standards in Managing Information

by Author(s Boh, Wai Fong Yellin, Daniel M, D. Using Enterprise, Daniel Yellin - Technology, Journal of Management Information Systems , 2007
"... © 2007 M.E. Sharpe, Inc. This is the author created version of a work that has been peer reviewed and accepted for publication by Journal of Management Information Systems, M.E. Sharpe, Inc. It incorporates referee’s comments but changes resulting from the publishing process, such as copyediting, st ..."
Abstract - Cited by 32 (0 self) - Add to MetaCart
© 2007 M.E. Sharpe, Inc. This is the author created version of a work that has been peer reviewed and accepted for publication by Journal of Management Information Systems, M.E. Sharpe, Inc. It incorporates referee’s comments but changes resulting from the publishing process, such as copyediting, structural formatting, may not be reflected in this document. The published version is available at:
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...logical choicessshould be made [72]. Organizations thus face an increasing need to build an enterprise-wide capability tosmake more effective use of technology distributed in different business units =-=[7]-=-.sOne way to solve the problems discussed above is to define Enterprise Architecture IT standardss(EA standards) to guide IT departments and business units in their technical choices and project-level...

Understanding the link between information technology capability and organizational agility: an empirical examination.

by Ying Lu , Sheldon B - MIS quarterly, , 2011
"... Information technology is generally considered an enabler of a firm's agility. A typical premise is that greater IT investment enables a firm to be more agile. However, it is not uncommon that ..."
Abstract - Cited by 27 (0 self) - Add to MetaCart
Information technology is generally considered an enabler of a firm's agility. A typical premise is that greater IT investment enables a firm to be more agile. However, it is not uncommon that

Strategic Implications of Mobile Technology: A Case Study Using Value-Focused Thinking

by Hong Sheng, Fiona Fui-hoon Nah, Keng Siau - Journal of Strategic Information Systems , 2005
"... Mobile technology extends computing and the Internet into the wireless medium, and provides greater flexibility in communication, collaboration, and information sharing. In this research, we used the “Value-Focused Thinking ” approach to examine the strategic implications of mobile technology in a l ..."
Abstract - Cited by 25 (2 self) - Add to MetaCart
Mobile technology extends computing and the Internet into the wireless medium, and provides greater flexibility in communication, collaboration, and information sharing. In this research, we used the “Value-Focused Thinking ” approach to examine the strategic implications of mobile technology in a leading publishing company. The result is a means-ends objective network that depicts the fundamental objectives of using mobile technology and how the fundamental objectives can be achieved through means objectives. The research findings suggest three main strategic implications of mobile technology: (1) improve working process; (2) increase internal communication and knowledge sharing; and (3) enhance sales and marketing effectiveness.
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...can bring substantial cost savings (Mukhopadhyay et al., 1995; Buhalis, 2004) and can positively influence the financial performance of organizations (Brown et al., 1995; Hitt and Brynjolfsson, 1996; =-=Bharadwaj, 2000-=-; Santhanam and Hartono, 2003; Melville et al., 2004). Prior literature also suggests that IT can benefit organizations by enabling better customer services (Quinn and Baily, 1994), providing superior...

2005), The Neglected Continent of IS Research: A Research Agenda for Sub-Saharan Africa

by Victor W. A. Mbarika, Chitu Okoli, Terry Anthony Byrd, Pratim Datta - Journal of the AIS , 2004
"... Research with a focus on Sub-Saharan Africa (SSA), a major region within the world’s second largest continent, is almost non-existent in mainstream information systems research. Although infrastructures for information and communication technology (ICT) are well established in the more developed and ..."
Abstract - Cited by 25 (4 self) - Add to MetaCart
Research with a focus on Sub-Saharan Africa (SSA), a major region within the world’s second largest continent, is almost non-existent in mainstream information systems research. Although infrastructures for information and communication technology (ICT) are well established in the more developed and industrialized parts of the world, the same is not true for developing countries. Research on developing countries has been rare in mainstream IS and, even where existent, has often overlooked the particular situation of SSA, home to 33 of the world’s 48 least-developed countries. Ironically, it is such parts of the world that can stand to gain the most from the promise of ICT with applications that would help the socioeconomic development of this region. In this study, we present the need for focused research on the ICT development and application for SSA. The information systems research community has a unique and valuable perspective to bring to the challenges this region faces in developing its ICT infrastructure, ∗ Detmar Straub was the accepting senior editor for this paper.
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...lp develop and integrate ICT resources to policysobjectives, conceive of innovative solutions to existing processes, and support and trainsmembers to create solutions attuned with the national focus (=-=Bharadwaj, 2000-=-). ICT personnelsplay a distinctly important role in ICT infrastructure development in SSA. ICT capabilities aresoften measured in terms of “conversion effectiveness:” the ability to develop informati...

A Laboratory Study of . . .

by Timothy N. Cason, Shakun D. Mago , 2010
"... This paper reports a duopoly experiment in which sellers compete for a potentially patient buyer. Each period sellers simultaneously post prices and the buyer costlessly observes either one or both prices. The buyer can then either accept an observed price or reject all offers. Following a rejection ..."
Abstract - Cited by 18 (0 self) - Add to MetaCart
This paper reports a duopoly experiment in which sellers compete for a potentially patient buyer. Each period sellers simultaneously post prices and the buyer costlessly observes either one or both prices. The buyer can then either accept an observed price or reject all offers. Following a rejection, the sellers may have an opportunity to post prices again in another round. We study how the duopolists' pricing behavior responds to changes in the likelihood of the buyer observing multiple prices, �, and the probability of continuing to another round, �. The unique equilibrium features mixed strategies. Consistent with the equilibrium, observed average prices are decreasing in � and �. Contrary to equilibrium predictions, however, buyers sometimes reject profitable price offers and average prices decline in later rounds.
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... as commanding fundamental drivers of superior performance. In IS literature, RBV has been used to explain how firms create value from IT assets and organizational skills to leverage IT assets (e.g., =-=Bharadwaj 2000-=-; Wade and Hulland 2004). IT resources (e.g., hardware and software) rarely act alone in creating and sustaining competitive advantage (Clemons and Row 1991). IT payoffs depend more on a firm’s capabi...

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