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115
Mythical) Revenue benefits of reducing dining duration in restaurants. Cornell Hospitality Quarterly
, 2009
"... This article tests and calibrates an often repeated assumption about the revenue benefits of reducing din-ing duration. This assumption is that a reduction in din-ing duration yields a proportional increase in revenue, so that, for example, a 20 percent reduction in dining duration would yield a 25 ..."
Abstract
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Cited by 5 (1 self)
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percent increase in revenue. This article’s simulation-based study of over twelve hundred restaurant scenarios finds that, on average, the revenue bump experienced by reducing the dining duration is less than one-quarter of the amount pre-dicted by the common assumption. Even in the most favorable
An Integrated Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery,• Working Paper
, 1997
"... Customers often react strongly to service failures, so it is critical that an organization’s recovery efforts be equally strong and effective. In this article, the authors develop a model of customer satisfaction with service failure/recovery encounters based on an exchange framework that integrates ..."
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Cited by 181 (5 self)
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that integrates concepts from both the consumer satisfaction and social justice literature, using principles of resource exchange, mental accounting, and prospect theory. The research employs a mixed-design experiment, conducted using a survey method, in which customers evaluate various failure/recovery scenarios
THE NOLDUS DATABASE: AUTOMATED RECOGNITION OF RESTAURANT RELATED ACTIVITIES FOR THE RESTAURANT OF THE FUTURE
"... The ’Restaurant of the Future ’ is a futuristic approach for consumer research in food-related scenarios. Customers are closely monitored by cameras. Currently the video footage is evaluated and annotated manually. For a gradual automation of this process a video database with eating scenarios is pu ..."
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The ’Restaurant of the Future ’ is a futuristic approach for consumer research in food-related scenarios. Customers are closely monitored by cameras. Currently the video footage is evaluated and annotated manually. For a gradual automation of this process a video database with eating scenarios
Content-based recommendation systems
- THE ADAPTIVE WEB: METHODS AND STRATEGIES OF WEB PERSONALIZATION. VOLUME 4321 OF LECTURE NOTES IN COMPUTER SCIENCE
, 2007
"... This chapter discusses content-based recommendation systems, i.e., systems that recommend an item to a user based upon a description of the item and a profile of the user’s interests. Content-based recommendation systems may be used in a variety of domains ranging from recommending web pages, news ..."
Abstract
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Cited by 163 (0 self)
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, news articles, restaurants, television programs, and items for sale. Although the details of various systems differ, content-based recommendation systems share in common a means for describing the items that may be recommended, a means for creating a profile of the user that describes the types
The Restaurant Game: Learning Social Behavior and Language from Thousands of Players Online
"... We envision a future in which conversational virtual agents collaborate with humans in games and training simulations. A representation of common ground for everyday scenarios is essential for these agents if they are to be effective collaborators and communicators. Effective collaborators can infer ..."
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Cited by 38 (8 self)
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We envision a future in which conversational virtual agents collaborate with humans in games and training simulations. A representation of common ground for everyday scenarios is essential for these agents if they are to be effective collaborators and communicators. Effective collaborators can
A PROBABILISTIC MODEL FOR FOOD IMAGE RECOGNITION IN RESTAURANTS
"... A large amount of food photos are taken in restaurants for diverse reasons. This dish recognition problem is very chal-lenging, due to different cuisines, cooking styles and the in-trinsic difficulty of modeling food from its visual appearance. Contextual knowledge is crucial to improve recognition ..."
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in such scenario. In particular, geocontext has been widely ex-ploited for outdoor landmark recognition. Similarly, we ex-ploit knowledge about menus and geolocation of restaurants and test images. We first adapt a framework based on dis-carding unlikely categories located far from the test image. Then we
Where Chinese Potential Visitors Dine in Australia?
"... The relationship between food and tourism is reflected in the participation rates of tourists and their expenditure. This study was undertaken to better understand the food preferences of potential Chinese visitors to Australia. The study incorporated visual techniques to simulate different restaura ..."
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restaurant scenarios. Considering that dining situations contain many intangible variables, this method would facilitate respondents to understand questions more easily and quickly. Respondents were presented with ten restaurant scenarios, and asked to rate the different attributes of each dining experience
REDUCING SERVICE TIME AT A BUSY FAST FOOD RESTAURANT ON CAMPUS
"... campus was simulated to improve its efficiency. Using the standard simulation study steps, several service scenarios were modeled and evaluated based on customer system time. A detailed analysis of the simulation revealed that, in the current setup, the utilization of the cash registers is high (88% ..."
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campus was simulated to improve its efficiency. Using the standard simulation study steps, several service scenarios were modeled and evaluated based on customer system time. A detailed analysis of the simulation revealed that, in the current setup, the utilization of the cash registers is high (88
A study on proactive delivery of restaurant recommendations for android smartphones
- in ACM RecSys Workshop on Personalization in Mobile Applications
, 2011
"... A proactive recommender system pushes recommendations to the user when the current situation seems appropriate, without explicit user request. Important research questions include whether users would accept proactive recommendations, how to present recommended items and possibly notify users. Our sc ..."
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Cited by 2 (0 self)
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scenario is a context-aware restaurant recommender for Android smartphones. We have designed two options for the user interaction with a proactive recommender: a widget- and a notification-based solution. In addition, our user interface includes a visualization of recommended items and allows for user
Dynamic Chinese restaurant game: Theory and application to cognitive radio networks
- IEEE Trans. Wireless Commun
, 2014
"... Abstract—Users in a social network are usually confronted with decision making under uncertain network state. While there are some works in the social learning literature on how to construct belief on an uncertain network state, few study has been made on integrating learning with decision making fo ..."
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Cited by 1 (1 self)
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for the scenario where users are uncertain about the network state and their decisions influence with each other. Moreover, the population in a social network can be dynamic since users may arrive at or leave the network at any time, which makes the problem even more challenging. In this paper, we propose a
Results 1 - 10
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115
