Abstract. A new system for real-time customer relationship management is proposed. The system is based on deploying a network of RFID readers throughout an environment. Information about the presence or lingering of participating customers at different times of day is collected providing valuable

Good customer service is essential for business to grow. One of the major challenges facing most companies has been how to keep their customers satisfied and properly serviced. The existing customer service systems have limitations such as poor customer service and relations. Hence, a real-time

priced merchandise to adopt customer desires different things at different time.

The problem of scheduling multiple streams of realtime customers is addressed in this paper. The paper first introduces the notion of (m; k)-firm deadlines to better characterize the timing constraints of real-time streams. More specifically, a stream is said to have (m; k)-firm deadlines

This paper addresses the problem of modeling head-related transfer functions (HRTFs) for 3-D audio rendering in the front hemisphere. Following a structural approach, we build a model for real-time HRTF synthesis which allows to control separately the evolution of different acoustic phenomena

The problem of mining sequential patterns was recently introduced in [3]. We are given a database of sequences, where each sequence is a list of transactions ordered by transaction-time, and each transaction is a set of items. The problem is to discover all sequential patterns with a user

We consider the problem of OS resource management for real-time and multimedia systems where multiple activities with different timing constraints must be scheduled concurrently. Time on a particular resource is shared among its users and must be globally managed in real-time and multimedia systems

This paper describes the Generic Obstacle and Lane Detection system (GOLD), a stereo vision-based hardware and software architecture to be used on moving vehicles to increment road safety. Based on a full-custom massively parallel hardware, it allows to detect both generic obstacles (without

We propose a small number of basic concepts that can be used to explain the architecture of fault-tolerant distributed systems and we discuss a list of architectural issues that we find useful to consider when designing or examining such systems. For each issue we present known solutions and design alternatives, we discuss their relative merits and we give examples of systems which adopt one approach or the other. The aim is to introduce some order in the complex discipline of designing and understanding fault-tolerant distributed systems.

The problem of scheduling multiple streams of real-time customers is addressed in this paper. The paper first introduces the notion of (m; k)-firm deadlines to better characterize the timing constraints of real-time streams. More specifically, a stream is said to have (m; k)-firm deadlines