by Madhu C. Reddy, Paul Dourish, A Pratt
In Prinz et al
ftp://ftp.ics.uci.edu/pub/jpd/papers/2001/ecscw01-coordinating.pdf
Add To MetaCart
Abstract:
Medical care involves intense collaboration amongst a number of practitioners including physicians, nurses, and pharmacists. Their work is concentrated on a single patient, and yet their activities, motivations, and concerns are very different. We explore the use of a shared information system in helping these individuals coordinate their work. In particular, we use the idea of a common information space to explore how the shared information is incorporated into the diverse work practices of an intensive care unit. In addition to physical co-location, we found that providing information in many specialised representations is critical to managing their coordination. Unlike paper records, computer systems offer the ability to decouple information from its representations. This decoupling opens up a rich design space for systems that allow people with different interests, concerns and work practices to work together effectively.
Citations
|
338
|
Awareness and coordination in shared workspaces
– Dourish, Bellotti
|
|
159
|
Sorting things out: Classification and its consequences
– Bowker, Star
- 1999
|
|
158
|
Taking CSCW seriously: supporting articulation work
– Schmidt, Bannon
- 1992
|
|
129
|
Collaboration and Control: Crisis Management and Multimedia Technology in London Underground Control Rooms
– Heath, Luff
- 1992
|
|
128
|
Integration of inter-personal space and shared workspace: ClearBoard design and experiments
– Ishii, Kobayashi, et al.
- 1992
|
|
109
|
A usability study of awareness widgets in a shared workspace groupware system
– Gutwin, Roseman, et al.
- 1996
|
|
93
|
Institutional ecology, “translation,” and boundary objects—Amateurs and professionals in Berkeley’s Museum of Vertebrate Zoology
– Star, Greisemer
- 1989
|
|
70
|
Presto: an experimental architecture for fluid interactive document spaces
– Dourish, Edwards, et al.
- 1999
|
|
46
|
Constructing Common Information Spaces
– Bannon, Bodker
- 1997
|
|
46
|
Plans as Situated Action: An Activity Theory Approach to Workflow Systems
– Bardram
- 1997
|
|
30
|
Reflections on a Work-Oriented Design Project
– Blomberg, Suchman, et al.
- 1996
|
|
23
|
Supporting Groupware Conventions through Contextual Awareness
– Mark, Fuchs, et al.
- 1997
|
|
20
|
Idea Management in a Shared Drawing Tool
– Lu, Mantei
- 1991
|
|
17
|
The art of the obvious
– Nygren, Johnson, et al.
- 1992
|
|
16
|
Accumulating and coordinating: Occasions for information technologies in medical work. Computer Supported Cooperative Work 8
– Berg
- 1999
|
|
14
|
The Multiple bodies of the medical record: Toward a Sociology of an Artifact
– Berg, Bowker
- 1997
|
|
12
|
Emancipating Instances from the Tyranny of Classes in Information Modeling
– Parsons, Wand
- 2000
|
|
8
|
Interoperability as a Means of Articulation Work
– Simone, Mark, et al.
- 1999
|
|
5
|
Star.Sorting Things Out:Classification and Its Consequences.Cambridge
– Bowker, Leigh
- 1999
|
|
3
|
What’s ’Common’ about Common Information Spaces?," Paper presented at the Workshop on Cooperative Organisation of Common Information Spaces
– Randall
- 2000
|
|
2
|
Understanding Common Information Spaces in CSCW," Paper presented at the Workshop on Cooperative Organisation of Common Information Spaces
– Bannon
- 2000
|
|
1
|
The Art of the Obvious
– Johnson, Sandblad
- 1992
|
|
1
|
Semantic Telepointers for Groupware," OzCHI'96
– Greenberg, Gutwin, et al.
- 1996
|
|
1
|
What's 'Common' about Common Inform ation Spaces?," Paper presented at the Workshop on Cooperative Organisation of Common Information Spaces
– Randall
- 2000
|
