by M. Rauterberg
Human-Computer Interaction: Tasks and Organisation (CUD
http://www.ipo.tue.nl/homepages/mrauterb/publications/ECCEpaper.pdf
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Abstract:
A theoretical framework to conceptualize measure of behaviour complexity (BC), system complexity (SC) and task complexity (TC) was developed. From this framework cognitive complexity (CC) is derived as CC = SC + TC- BC. In an empirical study to investigate different measures of cognitive complexity 6 beginners and 6 experts solved 4 different tasks with an interactive database management system. To analyze the empirical data recorded during the interactive sessions a special program was developed. The program's purpose and the program architecture are described. 4 different approaches from the literature to measuring complexity in a quantitative way were considered and discussed. Application of these 4 approaches were compared and tested against the empirical results of the experiment. The measure of McCabe (1976) proved to be the most effective. 1
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