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Abstract: In recent years, software defects have become the dominant cause of customer outage, and improvements in software reliability and quality have not kept pace with those of hardware. Yet, software defects are not well enough understood to provide a clear methodology for avoiding or recovering from them. To gain the necessary insight, we study defects reported between 1986 and 1889 from a on a high-end operating system product. We compare a typical defect (regular) to one that corrupts a program's ... (Update)
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BibTeX entry: (Update)
M. Sullivan and R. Chillarege. Software defects and their impact on system availability --- a study of field failures in operating systems. Digest 21st International Symposium on Fault-Tolerant Computing, June 1991. http://citeseer.ist.psu.edu/sullivan91software.html More
@article{ sullivan91software,
author = "M. Sullivan and R. Chillarege",
title = "Software defects and their impact on system availability - a study of field failures in operating systems",
journal = "21st Int. Symp. on Fault-Tolerant Computing (FTCS-21)",
publisher = "IEEE Computer Society Press",
address = "Montreal, Que., Canada",
pages = "2--9",
year = "1991",
url = "citeseer.ist.psu.edu/sullivan91software.html" }
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