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Abstract: Ethnography has gained considerable prominence as a technique for informing CSCW systems development of the nature of work. Experiences of ethnography reported to date have focused on the use of prolonged on-going ethnography to inform systems design. A considerable number of these studies have taken place within constrained and focused work domain. This paper reflects more generally on the experiences of using ethnography across a number of different projects and in a variety of domains of... (Update)
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BibTeX entry: (Update)
Hughes, J., King, V., Rodden, T. and Andersen, H. (1994): Moving out from the control room: Ethnography in system design, in Proceedings of CSCW'94, Chapel Hill, ACM Press, 2226 Oct. 1994, pp 429-439. http://citeseer.ist.psu.edu/hughes94moving.html More
@inproceedings{ hughes94moving,
author = "John A. Hughes and Val King and Tom Rodden and Hans Andersen",
title = "Moving Out from the Control Room: Ethnography in System Design",
booktitle = "Computer Supported Cooperative Work",
pages = "429-439",
year = "1994",
url = "citeseer.ist.psu.edu/hughes94moving.html" }
Citations (may not include all citations):149 A field study of the software design process for large syste.. (context) - Curtis, Krasner et al. - 1988
47 Dilemmas in a general theory of planning (context) - Webber - 1973
43 Faltering from ethnography to design (context) - Hughes, Randall et al. - 1992
41 Collaboration and control: Crisis management and multimedia .. (context) - Heath, Luff - 1992
38 Ethnographically Informed System Design for Air Traffic Cont.. - Bentley, Hughes et al. - 1992
37 CSCW: Four Characters in Search of a Context - Bannon, Schmidt - 1991
37 Office procedures as practical action: models of work and sy.. (context) - Suchman - 1983
27 Unpacking Collaboration: The interactional Organisation of T.. (context) - Heath, Jirotka et al.
26 Task Analysis in Human Computer Interaction (context) - Diaper
18 Harmonious Working and CSCW: Computer Technology and Air Tra.. (context) - Harper, Hughes et al. - 1991
18 The Computer Reaches Out: The Historical Continuity of Inter.. (context) - Grudin
15 Procedures and problems in the office (context) - Suchman, Wynn - 1984
14 A reappraisal of structured analysis: design in an organizat.. (context) - Bansler, Bodker - 1993
9 From Ethnographic Record to System Design: Some Experiences .. (context) - Hughes, Randall et al. - 1993
9 Social issues in requirements engineering - Goguen - 1993
8 Working for Profit: The Social Organisation of Calculation i.. (context) - Anderson, Hughes et al. - 1989
6 CSCW and Working with Customers (context) - Randall, Hughes - 1994
6 Office procedures as practical action (context) - Suchman
6 New Technology and Practical Police Work (context) - Ackroyd, Harper et al. - 1992
4 What a F-ing System! Send em all to the same place and then .. (context) - Harper, Hughes - 1992
3 CSCW: The convergence of two development contexts (context) - Grudin - 1991
3 Informing CSCW System Requirements (context) - Deliverable
3 Software Engineering Research Revisited' IEEE Software Vol (context) - Potts - 1993
3 Bridging the Gap: Requirements Analysis for System Design (context) - Schmidt, Carstensen - 1993
2 Data Collection in Context (context) - Ackroyd, Hughes - 1992
2 The Sociological Bonanza (context) - Schmidt - 1993
2 Paperwork and its lessons for database systems (context) - Hughes, King et al. - 1993
2 Ferrets in a sack (context) - Shapiro - 1993
2 Social Dimensions of Systems Engineering: People (context) - ed - 1993
1 Supporting the software process as a social process (context) - Rodden, King et al. - 1994
1 Making a Case in Child Protection (context) - Wattam - 1992
1 Ethnography for System Design: A Guide (context) - Hughes, King et al. - 1993
The graph only includes citing articles where the year of publication is known.
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