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Abstract: Workflow management is a technology that is considered strategically important by many businesses, and its market growth shows no signs of abating. It is, however, often viewed with skepticism by the research community, conjuring up visions of oppressed workers performing rigidly-defined tasks on an assembly line. Although the potential for abuse no doubt exists, worlcflow management can instead be used to help individuals manage their work and to provide a clear context for performing that... (Update)
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BibTeX entry: (Update)
K. Abbott and S. Sarin. Experiences with workflow management: Issues for the next generation. In Proc. of the Conf. on Computer-SupportedCooperative Work, CSCW, pages 113-- 119. ACM Press, 1994. http://citeseer.ist.psu.edu/abbott94experiences.html More
@inproceedings{ abbott94experiences,
author = "K. R. Abbott and S. K. Sarin",
title = "{Experiences with workflow management: Issues for the next generation}",
booktitle = "{Proceedings of the {ACM} Conference on Computer- Supported Cooperative Work ({CSCW} '94}",
publisher = "ACM Press",
address = "Chapel Hill, North Carolina",
editor = "D. Cizmar",
pages = "113--120",
year = "1994",
url = "citeseer.ist.psu.edu/abbott94experiences.html" }
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