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Abstract: We investigated the extent to which a collaborative view of human conversation transfers to interaction with nonhuman agents. In two experiments we contrasted userinitiated and mixed-initiative clarification in computeradministered surveys. In the first study, users who could clarify the interpretations of questions by clicking on highlighted text comprehended questions more accurately (in ways that more closely fit the survey designers' intentions) than users who couldn't, and thus... (Update)
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BibTeX entry: (Update)
@misc{ schober-clarifying,
author = "Michael Schober and Frederick G. Conrad",
title = "Clarifying Word Meanings in Computer-Administered Survey Interviews",
url = "citeseer.ist.psu.edu/419212.html" }
Citations (may not include all citations):96 Referring as a collaborative process (context) - Clark, Wilkes-Gibbs - 1986
85 Grounding in communication (context) - Clark, Brennan - 1991
23 Participating in explanatory dialogues: Interpreting and res.. (context) - Moore - 1995
14 Understanding by addressees and overhearers (context) - Schober, Clark - 1989
12 Perspectives on socially shared cognition (context) - Resnick, Levine et al. - 1989
8 Linguistics: An introduction to language and communication (context) - Akmajian, Demers et al. - 1990
3 Does conversational interviewing reduce survey measurement e.. (context) - Schober, Conrad - 1997
3 Vive la difference (context) - Kay - 1995
2 A conversational approach to text-based computer-administere.. (context) - Conrad, Schober - 1999
2 Standardized survey interviewing: Minimizing interviewer-rel.. (context) - Fowler, Mangione - 1990
2 A collaborative view of standardized survey interviews (context) - Schober, Conrad - 1995
1 Computer assisted survey information collection (context) - Couper - 1998
1 Asking questions and influencing answers (context) - Science, Clark et al. - 1991
1 Different kinds of conversational perspective-taking (context) - MA, Schober - 1998
1 Clarifying question meaning in a household telephone survey (context) - the, Int'l et al. - 2000
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Documents on the same site (http://homepage.newschool.edu/~schober/cv.htm):
Different Respondents Interpret Ordinary Questions Quite .. - Suessbrick, Schober.. (2000) (Correct)
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